Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Syncing computer bookmarks to iPhone

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Run… (tuilleadh eolais)

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

Asked by macknorr 2 sheachtain ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (tuilleadh eolais)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

Is the Primary (formerly called "Master") password shared or Ff synchronised between different devices?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices? The reason that I ask this is that I am a decrepit and ignor… (tuilleadh eolais)

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Asked by G-Old-NZ-Compaq 3 seachtaine ó shin

Last reply by jscher2000 - Support Volunteer 3 seachtaine ó shin

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (tuilleadh eolais)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 1 mhí ó shin

Last reply by wiredgorilla 3 seachtaine ó shin

Firefox headings

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link… (tuilleadh eolais)

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link, print, etc. I would love for someone to assist me.

Asked by tuppence47 1 mhí ó shin

Last reply by jeff.g.group 3 seachtaine ó shin

Settings/General/"Update Firefox" is missing, and FF doesn't update automatically

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've… (tuilleadh eolais)

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

Asked by sailor.nir 6 lá ó shin

Last reply by Agent virtuel 5 lá ó shin

Trouble viewing websites with Firefox

I am having difficulty trying to view a website. I receive the following message whenever I try to view this website: "Suspected Phishing This website has been reported … (tuilleadh eolais)

I am having difficulty trying to view a website. I receive the following message whenever I try to view this website:

"Suspected Phishing This website has been reported for potential phishing.

Phishing is when a site attempts to steal sensitive information by falsely presenting as a safe source."


There are two buttons beneath this message, the one on the left which reads "Learn More," the one on the right which reads "Ignore & Proceed." Yet when I click on either of the buttons a blank white page appears.

The web address in the URL field also changes from the website I originally selected to the following:

https://www.smartredirect.de/redir/clickGate.php?u=IgKHHLBT&m=1&p=8vZ5ugFkSx&t=vHbSdnLT&st=&s=&url=http%3A%2F%2Fwww.brutaltops.com%2F&r=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3DBrutalTops.com%26sca_esv%3D9a8e8f6bd3ba345e%26source%3Dhp%26ei%3DHMO2Z6SJBaqWwbkP7JzXUA%26iflsig%3DACkRmUkAAAAAZ7bRLHc87-cSI48xaawgAj9EjL-Nm71U%26ved%3D0ahUKEwikh43Vx9GLAxUqSzABHWzOFQoQ4dUDCBM%26oq%3DBrutalTops.com%26gs_lp%3DEgdnd3Mtd2l6Ig5CcnV0YWxUb3BzLmNvbUjNa1CbCliBWXABeACQAQCYAW-gAfcKqgEEMTYuMbgBDMgBAPgBAZgCCaAClwaoAgrCAgoQABgDGOoCGI8BwgIKEC4YAxjqAhiPAcICERAuGIAEGJECGNEDGMcBGIoFwgILEAAYgAQYkQIYigXCAg4QLhiABBixAxjRAxjHAcICBRAuGIAEwgIREC4YgAQYsQMY0QMYgwEYxwHCAgsQLhiABBjRAxjHAcICCBAAGIAEGLEDwgIXEC4YgAQYkQIYsQMY0QMYgwEYxwEYigXCAgUQABiABMICCxAAGIAEGLEDGIMBwgIIEC4YgAQYsQPCAg4QLhiABBixAxiDARiKBcICCxAAGIAEGJIDGIoFwgILEC4YgAQYsQMY1ALCAhEQABiABBiRAhixAxiDARiKBcICFBAuGIAEGJECGLEDGIMBGNQCGIoFwgIREC4YgAQYkQIYxwEYigUYrwHCAg8QABiABBixAxgKGEYY-QHCAgoQABiABBixAxgKwgINEAAYgAQYsQMYgwEYCsICBxAuGIAEGArCAgcQABiABBgKwgIFEAAY7wWYAxPxBQrZJeqRYy6tkgcDNi4zoAeUYg%26sclient%3Dgws-wiz



Why would I not be able to view this website (and others too) with Firefox but am able with Chrome? I want to be able use Firefox, as Chrome will not allow use of an extension that Firefox will.

Please tell me how this problem may be fixed.

Asked by gymmo 3 seachtaine ó shin

Last reply by Nikola Paine 7 n-uaire ó shin

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (tuilleadh eolais)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 4 seachtaine ó shin

Last reply by jonzn4SUSE 3 seachtaine ó shin

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (tuilleadh eolais)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 3 seachtaine ó shin

Last reply by jonzn4SUSE 3 seachtaine ó shin

Lost old password manager

bold textPasswords and Sign In Hi, I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I … (tuilleadh eolais)

bold textPasswords and Sign In

Hi,

I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I had lost the majority of passwords saved to the Browser Password manager.

I have lost my old email address and am having some issues working out whether for some reason on the old system I was using my old email address to log in.

Is there any workaround to trying to determine whether I have a seperate account possibly linked to old mobile or email account that may link to the Password manager that contains my old PC systems password link.

I am setting up a more secure way to save passwords also? Is it better to use a portable hard drive rather than something cloud based for passwords?

I am a senior and at times do make some elementary mistakes with digital literacy so sympathetic answers would be greatly appreciated.

Richie

Asked by richie.scutt 1 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Firefox, new install, latest update, Recaptcha Failed

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to… (tuilleadh eolais)

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to find in order to validate. This is a new install of the latest version of Firefox, I have no problem with Recaptcha using Chrome but prefer Firefox's privacy. I pay bills, work jobs from the internet which requires recaptcha to work in the browser I am using. I have not seen a answer anywhere to fix this problem which only happens in Firefox. Image of error message attached.

Asked by Mom 3 seachtaine ó shin

Last reply by cor-el 3 seachtaine ó shin

viewing pdf file

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines… (tuilleadh eolais)

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Asked by mary141 3 seachtaine ó shin

Last reply by cor-el 3 seachtaine ó shin

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (tuilleadh eolais)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Asked by fischer.holger 2 sheachtain ó shin

Last reply by Wesley Branton 2 sheachtain ó shin

My application seems to be corrupted, how can I reload

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not he… (tuilleadh eolais)

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not helped. Only appears when firefox is open.

Asked by RSWINTER2 4 seachtaine ó shin

Last reply by James 4 seachtaine ó shin

Email problem

I can only access my Yahoo email page in Firefox private browsing mode. Please help. This has gone on about a week. I have cleared cache, reinstalled Firefox anew, tried … (tuilleadh eolais)

I can only access my Yahoo email page in Firefox private browsing mode. Please help. This has gone on about a week. I have cleared cache, reinstalled Firefox anew, tried everything until I saw a discussion on line about trying private mode. Bill Schuetter

Asked by bschuetter51 1 mhí ó shin

Last reply by jscher2000 - Support Volunteer 4 seachtaine ó shin

"Your Firefox has been updated" message won't go away

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home sc… (tuilleadh eolais)

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home screen does not appear unless I click the "home" icon. This is frustrating, because the update message just won't go away.

The URL for that irritating message is: https://www.mozilla.org/en-US/firefox/135.0/whatsnew/?oldversion=134.0.2&utm_medium=firefox-desktop&utm_source=update&utm_campaign=135

I've attached a screenshot to show this, hoping you can suggest a way to fix the issue.

Asked by peithmans 1 mhí ó shin

Last reply by caldwell56 1 seachtain ó shin

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (tuilleadh eolais)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 4 seachtaine ó shin

Last reply by an.beu 3 seachtaine ó shin