Firefox Community Forum

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

hi everyone, first of all, happy new year.

while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here: https://www.reddit.com/r/moviecritic/comments/1hpse0f/comment/m4jxdwq/ shows the name of actress underlined.

i disabled all my extensions and the problem persisted. i checked using chrome and the problem didn't exist.

on inspect element i found something called faceplate-tracker though.

any clue what is this? and how to deal with it?

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the browser (and my operating system). Ticking "Allow pages to choose their own fonts, instead of your selections above" does not fix it either. But it renders fonts correctly in English version of the same article. (See the attached images).

Any ways to fix this?

Thanks in advance.

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

First of all I'm doing my testing in:

AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds

I'm using jellyfin on web. And I listen to music on it, the problem I'm facing is... The moment I disconnect and reconnect my earbuds, the audio stops, the tab says "PLAYING" but no audio is played, I can press pause and play an infinite number of times but does not work UNTIL I reload the tab, then the audio comes back. Wouldn't be a big deal except for the fact everytime I have to reload, jellyfin does not save the current playlist so I have to create it again.

I tested this on the latest version of Microsoft Edge and it works with no problem there, I disconnect earbuds, audio stops, reconnect them and audio resumes, without even having to press play. The problem is something with firefox and the way it selects audio devices I guess?

I send a screenshot of firefox with the tab "PLAYING" but not actually doing it, and I send a logging file that I created using about:logging and the preset "Media playback", starting when I play media, disconnect bluetooth device, reconnect and can't hear anything

Logging file: https://pastebin.com/8CXn7bkv

If you need more info, please tell me. Greetings!

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no search happens. Instead, I just get the Startpage home page and then have to retype the same thing in there! How do I solve this?

You have done it again by freezing Firefox in a dormant state after a new version get installed - please STOP this madness!!! How do I 'refreshen' this new version of browser??

I am lost. Not a computer savvy guy. I am very old guy. How do I download the latest version of Firefox. and what does it look like. That is what are its numerical designations. Thanks, Jim