Firefox Community Forum

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Hello, I have a problem with Firefox desktop windows, When I'm trying to copy a text or word for pasting in my document or even translating, it doesn't let me select any part of the text The site I'm trying to copy is mainly link.springer.com ( The link is : https://link.springer.com/article/10.1007/s00423-024-03366-0 ) and the thing is I know copying isn't banned in that site because I can easily copy it in google chrome The version is 133.0 (aarch64) and there isn't any update for this Is there any solution for this?

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Yesterday, something went wrong in my Windows 11 desktop (I have a virus program installed). One of the casualties involved corrupting Firefox (it would not open). I reinstalled Firefox without removing the old version. Now I have a new installation but all my bookmarks and other data are missing. There is a folder on my desktop labelled as "Old Firefox data". It is possible to restore Firefox to a previous time (a day ago)? Thank you.

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainstalowana na nowo. w serwisie you tube dźwięk jest dostępny wszystko ok. w innym starym urządzeniu wszystko ok.

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio.

https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrating and now more so, worrying that it's constantly happening.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

The first image speaks for itself. When I want to change the way this setting is set in a Facebook group, when Firefox is full screen, the associated dialog is so placed and/or sized on the screen that it is partially truncated on the left by the left side of the display. I just checked in MS Edge and it displays normally there with full screen display. It displays normally in Firefox when I Restore Down. So this one at least does seem to be specific to Firefox.

I have a second full screen display issue that may be related, but this one isn't just Firefox; Ms Edge also shows it, and other applications also behave similarly: the right hand scroll bar disappears in full screen (as does the applicaion menu control)! I had some trouble taking a pair of images to illustrate this, using Snipping Tool. The second image, when Firefox is set to restore Down, shows the scroll bar and application menu control, which is what I see. The third image was more tricky to take because the first time I tried, the screen capture included a scroll bar and application menu control even though they were not visible on screen. I had to redo it and be very careful not to let the right hand side of the selection drift off the right hand side of the display.

It seems like the full screen display is just a little "larger" than the physical display. I have tried one or two other screen resolution settings and that has not helped. My best guess is that it's a monitor settings problem, but I've also fiddled with the monitor settings, again with no success. And even if a monitor setting explains the pervasive right hand side issue, it doesn't explain the Facebook dialogue issue, which does appear to be Firefox-specific.

So my current workaround is just not to have anything full screen :(

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the browser (and my operating system). Ticking "Allow pages to choose their own fonts, instead of your selections above" does not fix it either. But it renders fonts correctly in English version of the same article. (See the attached images).

Any ways to fix this?

Thanks in advance.

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?