Firefox Community Forum

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

When I enter to the website it shows the labels of the cities, countries and all the elements on the map, until it finish loading, then everything desappears. So, after two second you have the map empty with the icons and roads but no name of city or any other element in it, it only happens when using Firefox.

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from an API which return a none standard datetime string without its timezone (like "2020-11-21 00:00:00"), Then I try to convert it to a date using new Date("2020-11-21 00:00:00"). Then I use it in another web service but it apply my client timezone when I use JSON.stringify() method (or toJSON()). Does this behaviour is intentionally?

I read the other same question but I am not okay with it. https://support.mozilla.org/en-US/questions/1414380

En mi PC anterior tenía activa la sincronización de marcadores, la PC anterior fue robada, ahora al iniciar de nuevo con mi cuenta en Firefox, mis marcadores no se sincronizaron y perdí una gran cantidad de información recopilada en durante este año, algunos cursos que tomé y muchas referencias de accesos a sitios web.

Que se puede hacer para recuperar esta información?

Hello guys,

The trouble I ll present you might come a bit late, I've just never thought about asking on this forum (didn't even know that it exists lol) and I spent a lot time on tutorials trying to find the solution... lol 😩

My situation : I have a laptop with debian 12 stable. Early July, I updated my apps, Firefox 128 has just been released. Since the Firefox 128 update, I can no longer execute Firefox, I always get the pop up message :

Failed to execute child process (no such file or directory)

I've tried many times to uninstall & reinstall, purge & reinstall. Still the same "failed to execute... " message. all the subsequent updates (128.X and 129.X) haven't solved this problem...

On the other hand, Firefox ESR 128 works like a charm.

Is anyone in the same situation as me ? 😕

Wishing you a nice day :)

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more information). Tried to ask the question at WSJ, Their trees are hard to get through. What is a browser console?

Got a bit of an issue. There seems to be a change to functionality of Mozilla's Firefox browser and its affected one of my extensions; Lastpass.

Previously, clicking the jigsaw icon for extensions would show extensions such as Lastpass. If I click this now, it takes me to the extensions page for managing extensions.

I had previously had lastpass installed. But it seemed to disappear without me uninstalling it. This isn't the first time where there has been an update to Firefox and the plugin extensions has been broken so I downloaded the Lastpass extension and installed it again. It now appears in my extensions page. However, there doesnt appear to be any way for me to access it. Log into to it. Nor do websites get the autofill I would expect from Lastpass. So I have no access to its functionality.

I cant seem to find a way to get around this.

I feel that the extension icon (jigsaw icon) has now had its navigation changed during an update where it no longer points to where it should when you click it.

To access Lastpass, I can log in through the Lastpass website but this fiddly and time consuming. Can anyone suggest how I can get The Lastpass icon to appear in the top right of the window or to get it as an option that would drop down where I would normally expect it; by clicking the extension icon in the top right?

Clicking it is currently taking me to the "Personalise Your Firefox" page in the main browser window.

Thanks

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

When I go to History and then Clear Recent History with History and Temporary File checked and the hit Clear nothing happens.

I found that I can delete the histories one by one with the Delete key.

When I start my browser, after a couple of minutes the search bar completely stops working until I restart it. When I type something and press enter it does'nt load anything and stays on the page it was on, and refreshing doesn't do anything either.

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask to save my password even though the option is selected is settings. This started after the recent update.

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the adobe_acrobat-1.0-windows.xpi file. This usually has worked. When i tried to add it this time is said the add-on file was corrupt.

I tried uninstalling and redownlading AdobeAcrobatPro 2017 thinking this would add an uncorrupted file and got the same the same message. Unfortunately, because I had used the Adobe license key too many times for Acrobat 2017 on my computer I had to upgrade to Adobe Acrobat Pro 2020. i had hoped this would solve the problem. But no, I get the same message corrupt file message even with a new copy of the Acrobat Pro 2020.

What is going on? Can anyone help with this?

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719

Please help Thanks