Firefox Community Forum

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Videos on the NY Times web site never play on my Windows 10 PC, though they do run on my Windows 11 and iPad Firefox. Have disabled all script and ad-blockers without effect. If I click on the Play arrow, I get the circle animation that never ends. Windows FF version 128.0.2 64-bit on both 10 and 11; can't tell what the iPad version is but it works.

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Firefox is owned/managed by an organization outside of the USA. After 3 or 4 days of attempting to open this specific website, I launched a Google browser and had no trouble opening the website. I am hoping that Mozilla is not going to the culture of suppressing religious freedoms by deciding which websites can and can not be accessed on that basis.

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned cache and cookies. The crash catch you randomly and then get fixated on a web page.... if i open amazon it crashes, then if i restart the browser it crashes again...like it would do when filling a defective RAM and finding a broken byte. I tested it for 24 hours from a live usb of memtest86+ and i got no error.

My system it's Manjaro Linux Kernel 6.6.40-1-MANJARO My crashes are: bp-78e48a16-1536-4efc-a7a3-a03590240719 bp-706bb811-60e0-4e9a-8cab-d42400240719 bp-535604af-d38a-4d4b-a9de-07f250240718 bp-6592ddc7-b465-43e3-bd42-53cf80240718 bp-79765cde-22a0-42f4-9add-fbf5b0240718 bp-93efa616-c694-4b39-baec-df0dd0240718 bp-6f518461-c039-4fa8-874b-2d15d0240718 bp-5dfae8cc-4a38-4c06-97d7-8a94a0240718 bp-991b53c6-6df4-4b1d-814b-dbf480240718 bp-cb084663-9f4c-4c79-9ef5-74c6a0240718 bp-4f6385b6-927c-4d70-9851-45ffd0240718

when i start profile manager the terminal tells me this: firefox --ProfileManager ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump attempting to generate:/home/fra/.mozilla/firefox/0fkfr894.fra/minidumps/061a3b0e-d741-f873-1d16-e349004db741.dmp ExceptionHandler::GenerateDump cloned child 106383 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::GenerateDump minidump generation succeeded Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

If i go in the minidumps folder i find it empty...

Can we verify it's not a problem of Firefox? At the moment Windows doesn't crash, it crashes only Firefox

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared many times nothing helps it seems to affect google also

Hello, I used to have Microsoft Teams as a pinned tab (in fact I think it was my first pinned tab), which I no longer need as I now have the Teams app on my computer. I have tried unpinning the Teams tab but whenever I close & reopen Firefox, it reappears - it doesn't show up initially, but will pop up 5-10 seconds after Firefox starts (my other pinned tabs show up straight away) - so I have to close it each time. Not a big issue I know but kinda annoying - any suggestions/solutions?

Got a new computer. Exported and imported bookmarks. However, that did not copy over my bookmark bar. Is there a way to get it to copy or do I have to recreate it?

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed.

I already did the following: https://support.mozilla.org/bm/questions/1226076 To no avail.

What changed? I didn't change anything in my computer for this to start.

Thanks for any help.