Firefox Community Forum

A strange new requester appeared in Firefox today. I do not think that I clicked on anything without noticing. I was just watching a Youtube video and the requester appeared when I was moving the cursor down across the screen. The requester items would not respond, and the requester could not be closed. I had to quit Firefox and restart to get rid of it. See attached screen capture.

Firefox crashed, Reinstalled it v121.0.1 Win Pro 10 (x64)

Although Extenions are reinstalled, I cannot find any way to get them into a toolbar now, (Using the Drag - Drop - Shift method)

There is supposed to be a "Gear alongside each extension" so that can be chosen, but no gear which works now.

Very frustrating as cannot properly access these extensions now.

Some time ago, I found the way to inser these Extensions (Addons) into the Toolbar, but cannot remember how I did it.

The Extensions show they are installed and "working" but it's rather useless nmot being able to get the shortcuts for each onto the Navigation Toolbar.

Appreciate help - Thank you.

Hello all, first time poster here but long time FF user!

Lately, some of IMDB's functionality is broken for me. I can give many examples of odd behaviors but to keep this short, have pasted 2 screenshots of the same section of the homepage (www.imdb.com) to demonstrate the difference. Something is preventing the proper loading of all the elements.

Another odd thing is that i'm unable to click on elements that have properly loaded and are visible. Lastly, i'm unable to play videos!!

None of the above are reproducable when in private browsing mode. I have disabled all my extension in the hopes that one of them could be the culprit to no avail!

Any thoughts on how to approach this issue?

Hey, since the new update (121.0.1) the new tab button isnt on right from the most right tab. With customization the button can only be put on the far left. Is there anything i can do?

I am using Firefox on a new PC. Whenever I type something into the address bar, all results appear under a small Firefox Suggest header, even though Firefox Suggest is not available to me in the United Kingdom. I believe it is possible to remove this header through about:config, and I did so on my old PC shortly after FIrefox Suggest was released in 2021, although I have long forgotten how to do this for obvious reasons. Could somebody please explain how this header can once again be removed, or is it a permanent feature? Thank you in advance.

One of the websites I use now gives me the following error: Please unblock challenges.cloudflare.com to proceed Microsoft edge does not have this problem, but I don't like using edge. I used my search and found many causes. I did the following: Went to my firefox settings and cleared cookies and history I ran two security programs, bitdefender and maleware bytes I still have the problem.

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN.

I have done the following, so far, restarting my system several times between trying these things:

Checked that internet connection and modem are fine. All pages load in Safari, with VPN running, but I prefer Firefox.

Checked the Network settings for my Mac. Ensured that No Proxy was selected.

Cleared my Firefox cookies, cache and history.

Tried running in troubleshooting mode, turning off all extensions.

Tried turning off Advanced Tracking Protection, which I usually run on Custom.

Refreshed Firefox.

Finally, I turned off my VPN and, viola, all sites work. Turned it back on, and can’t navigate, again. For instance, I tried to open YouTube, and got a blank screen. Turned off VPN, and got to main YouTube page. Turned the VPN on and tried to log in…nope. Turned it off and logged in. Turned it back on and tried to open a video….nope. Turned it off and opened the video…etc., etc..

I very much wish to continue using both Firefox and my VPN. Can you suggest a course of action? Thank you for any advice you can give!!

When I launch FF after rebooting an annoying ad pops up on the new page tab, the contents are:

'Get the inside scoop

See the add-ons our staff use to make browsing faster, safer, or just plain fun!'

It pops up just under the puzzle piece icon next to the address bar.

Is there a way to block it?

Is it possible to combine history/bookmark files? Firefox has truncated my "History" to 15 days and the only option I see to get elder entries is to combine a backupped history file with the current one. An easy-to-use tool for this task would be welcome. I did not change my config options after the update to 121.0.1 (64-Bit) (Windows 10pro) but I think I had the total history (from years) before the update. My current Options related to this topic are: browser.history_expire_days false places.history.expiration.max_pages false places.history.expiration.transient_current_max_pages 501234 privacy.clearOnShutdown.history false privacy.history.custom true history (*) Boolean Number String

I already sreened Help files of this Forum concerning lost history data but they all do not give sufficient answers or I do not understand them (as a German user). Thanks. Martin

Is it still possible to configure userChrome.css to have the URL field in the Firefox 'Add bookmark' window? Also, is userChrome.css configuration going to be used no more in future releases? If yes, then how will we be able to customize, for example, fonts in Library, side bar and context menu?

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

Hello,

Mozilla will not work - it looks like it's trying to load a page but nothing happens. Then the crash reporter kicks in - but it never actually sends the crash report. (I'll copy it here) I've tried uninstalling it and reinstalling it - it doesn't help. Tried disabling the antivirus and firewall (which had never been a problem before) but that doesn't help either. So if you can, please help :)

AdapterDeviceID: 0x1b81 AdapterDriverVersion: 31.0.15.4665 AdapterSubsysID: 37031458 AdapterVendorID: 0x10de Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4 AvailablePageFile: 2743808000 AvailablePhysicalMemory: 6642008064 AvailableVirtualMemory: 3497058304 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20240108143603 CPUMicrocodeVersion: 0xb4 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1705593581 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1705592987 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"ESET, spol. s r.o.":["eOppBrowser.dll"],"Microsoft Windows":["MMDevAPI.dll","d3d9.dll","ntasn1.dll","ncrypt.dll","Windows.Security.Integrity.dll","avrt.dll","d3dcompiler_47.dll","dataexchange.dll","AudioSes.dll","explorerframe.dll","wscapi.dll","directmanipulation.dll","d3d11.dll","BCP47mrm.dll","Windows.Globalization.dll","winsta.dll","ColorAdapterClient.dll","mscms.dll","dcomp.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","WindowManagementAPI.dll","Windows.UI.dll","npmproxy.dll","netprofm.dll","dbgcore.dll","DWrite.dll","ktmw32.dll","twinapi.dll","wsock32.dll","cscapi.dll","ntshrui.dll","OneCoreUAPCommonProxyStub.dll","OneCoreCommonProxyStub.dll","winnsi.dll","winhttp.dll","ondemandconnroutehelper.dll","wininet.dll","Bcp47Langs.dll","DXCore.dll","linkinfo.dll","TextInputFramework.dll","resourcepolicyclient.dll","dwmapi.dll","wtsapi32.dll","FWPUCLNT.DLL","rasadhlp.dll","nlaapi.dll","pnrpnsp.dll","NapiNSP.dll","dnsapi.dll","dhcpcsvc6.DLL","CoreMessaging.dll","CoreUIComponents.dll","WinTypes.dll","InputHost.dll","dxgi.dll","uxtheme.dll","winrnr.dll","dhcpcsvc.dll","umpdc.dll","wshbth.dll","powrprof.dll","version.dll","gpapi.dll","devobj.dll","drvstore.dll","cryptnet.dll","msasn1.dll","cryptbase.dll","rsaenh.dll","cryptsp.dll","ntmarta.dll","dbghelp.dll","mswsock.dll","sspicli.dll","winmm.dll","IPHLPAPI.DLL","userenv.dll","iertutil.dll","netutils.dll","srvcli.dll","urlmon.dll","profapi.dll","propsys.dll","kernel.appcore.dll","wldp.dll","windows.storage.dll","SHCore.dll","bcryptPrimitives.dll","ucrtbase.dll","advapi32.dll","gdi32.dll","clbcatq.dll","cfgmgr32.dll","ole32.dll","imagehlp.dll","bcrypt.dll","psapi.dll","win32u.dll","crypt32.dll","sechost.dll","wintrust.dll","oleaut32.dll","user32.dll","shlwapi.dll","imm32.dll","msvcrt.dll","rpcrt4.dll","KERNELBASE.dll","kernel32.dll","msvcp_win.dll","combase.dll","msctf.dll","ws2_32.dll","setupapi.dll","gdi32full.dll","nsi.dll","shell32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","libEGL.dll","osclientcerts.dll","libGLESv2.dll","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","lgpllibs.dll","gkcodecs.dll","nss3.dll","mozglue.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdown. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ WebGL? EGL? EGL- GL Context? GL Context- GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 524 ShutdownProgress: xpcom-shutdown ShutdownReason: AppRestart StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1705593263 SubmittedFrom: Client SystemMemoryUsePercentage: 61 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20240108143603","version":"121.0.1","vendor":"Mozilla","displayVersion":"121.0.1","platformVersion":"121.0.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16344,"virtualMaxMB":4096,"cpu":{"isWindowsSMode":false,"count":12,"cores":6,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3192,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2022,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":3930},"hdd":{"binary":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"},"profile":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"},"system":{"model":"WDC WD10EZEX-00KUWA0","revision":"15.01H15","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVLDDMKM","vendorID":"0x10de","deviceID":"0x1b81","subsysID":"37031458","RAM":8192,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_72a60bcfb646da4c\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.4665","driverDate":"1-12-2024","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["ESET Firewall"]},"isWow64":true,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ro-RO"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","dlsource":"mozorg","dltoken":"e3e3bcd1-5812-48df-9803-5e80e2aab219","experiment":"%2528not%2Bset%2529","medium":"referral","source":"support.mozilla.org","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19740,"firstUseDate":19740},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"121.0.0","scope":1,"type":"extension","updateDay":19730,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19730,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19740,"updateDay":19740},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPageFile: 4253405184 TotalPhysicalMemory: 17138307072 TotalVirtualMemory: 4294836224 URL: about:support UptimeTS: 3184.07 UtilityProcessStatus: Destroyed Vendor: Mozilla Version: 121.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: RemoteWorkerService::Observe|nsThread::Shutdown: ProxyResolution useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.