Firefox Community Forum

Hello,

I reinstall my windows 11 yesterday and since I cannot log in office. I go through the identification process, then once done I am back to the sign in page.

On chatGPT, when I go to login, I got the error message "We ran into an issue while signing you in, please take a break and try again soon."

Both websites were working fine last week. Also on the same computer I can access these websites using chrome. I tried to clear the cache and the cookies, disable extensions (ublock + cuberghotVPN), lowering security options like disable DNS security and disable tracking security, I uninstalled and reinstalled firefox, but I can't fix this issue.

I am a bit out of ideas to try. Anything else I can do to get access back to these websites?

Thanks

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediately rolls over to a login page. I cannot access the site simply to shop at all, without Walmart forcing me to sign in. This is annoying enough that I am considering canceling my Walmart account and shopping with other retailers. There is plenty of competition out there. This does not happen (as far as I know) with Chrome or edge, the browsers that do not prefer to use.

Hi, with reference to the above subject, the Tumblr, outlook and other sites do not display photos/ text, operate properly etc. All these applications work fine on other devices, Apple ios. The firefox has been restarted several times and also pc as well. No new installation or any other major change has been done. Thanks

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text file. This started happening earlier this month, never happened before. Why is this happening now?

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the icon. I am only shown the choice to open the current page into one of the default containers. If I open a new empty tab, this icon doesnt show up in the url bar.

I have gone through the manage extensions options as well and I cant find a similar option. Can anybody point out what I am missing?

Operating System : Ubuntu Lunar Lobster (23.04) x64 Firefox version : 116.0.3 (64-bit) installed via snap

When I go to my church website, www.universalist.org, it automatically redirects to www.webhostking.net. How do I stop this? Both Chrome and Microsoft Edge block this redirect.

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:

Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the solid black it has now. as i understand it there's been similar issues as of 8 months ago, but i'm unsure if anything else has changed in that time.

i'm not a full-on graphic designer or anything but i do use this fairly often as an artist to look at references and such, and as someone who's recently switched to firefox from chrome (which does support this feature) i'd like to know if it's as easy as clicking something in a menu or if that's not an option altogether. thank you in advance to anyone willing to help!

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All of the other image databases on Ancestry download without issue, and I am able to download the Yearbook images using Edge, so this appears to be a Firefox issue, especially as it began immediately following the most recent update.

The Yearbook images do differ from the others in that you are given an option to download two images as a zip file, or just a single image, but neither option results in the Save As dialogue appearing, and the images do not download anywhere.

This is a very strange issue, but maybe someone familiar with the most recent update could have some insight as to what has been changed that might have this impact.

Windows 11 Version 22H2 (OS Build 22621.2134), if that makes any difference.

As above,

Attempting to attach any file crashes the browser - Version 116.0.2 (64-bit)

Windows 10 Pro 64-Bit

Any website. File explorer window doesn't even appear. It just crashes instantly.

My Firefox Desktop browser is showing the mobile versions of some websites.

In another thread, it is suggested to clear cookies to fix this which I did and it does fix it first but it comes back to mobile version again.

I have browsed those websites on Microfot Edge and it displays them as normal with no issues.

Screenshots attahced for websites, hepsiburada.com and temu.com Strangely, both are shopping websites.

Many Thanks in advance.

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with other search entries Also attempted link to my bank account similarly froze. End up by switching to Msoft Edge and completing my mission.

I can no longer 'Select all' of a simple html table displayed in the browser. The header lines won't select no matter what I try. The browser only allows the body lines to be selected, and subsequently copyied.

Source:

I am Member of a motorcyle forum which allows You Tube videos to be embedded in Forum posts.

When I try to view a video, the initial video Thumbnail can be seen, but clicking the screen to play the video just results in the "spinning wheel" and the video never starts to play.

If I click "Watch on You Tube", a new Firefox browser tab opens and the video plays on the You Tube web site without any issues.

If I use a different Browser such as Chrome to view the Forum web site, I can click on the embedded video and it wil play within the Forum web site.

As an example, there's a 6 second video clip here :

[Trophy Forum / "Driveline Slop"]

Any ideas ?

Thanks,

Alan

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Decoding Hardware Decoding H264 Supported Unsupported AAC Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported Wave Supported Unsupported

Having a problem with an mp3 content on all sites. In console I can see error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) Details: Error no decoder found for audio/mpeg

The same error shows when starting firefox from terminal: [Child 1234, MediaDecoderStateMachine #1] WARNING: Decoder=11dddc400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - Error no decoder found for audio/mpeg: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachineBase.cpp:166

It seems like not a system problem, because I can open and listen an mp3 files in quicktime. And chrome browser also not having any problems playing an mp3 content.

Firefox installed with dmg downloaded from site, but also tried install with brew - same result. The problem occurs in incognito mode too.

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This just started occurring a couple days ago. When I restart the pc, i will get audio from firefox for a couple seconds then audio stops.