Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

sound settings

the download complete sound is too damn loud, is there a way to disable the alert? i use my computer connected to my tv and so far the only way i have found is to mute th… (tuilleadh eolais)

the download complete sound is too damn loud, is there a way to disable the alert? i use my computer connected to my tv and so far the only way i have found is to mute the system volume. i am looking for a setting in firefox to change.

Asked by martin33w20 8 mí ó shin

Last reply by jscher2000 - Support Volunteer 8 mí ó shin

  • Cartlannaithe

Want PDFs to open in Firefox except when they're shipping labels downloaded from eBay

I have a really niche case which there's probably no solution for but I want to ask just in case: I'm happy with the behaviour of Firefox opening PDFs as it does current… (tuilleadh eolais)

I have a really niche case which there's probably no solution for but I want to ask just in case:

I'm happy with the behaviour of Firefox opening PDFs as it does currently except in one case: eBay shipping labels. When I buy a shipping label on eBay it presents two buttons: one is open and one is download. When I click download it both downloads and opens in a new tab. I can disable Firefox opening PDFs to stop that but then that affects my experience every time I try to open a PDF everywhere else.

Is there some way that I can stop Firefox from opening PDFs but only when they're opened from links that look like this? https://www.ebay.co.uk/ship/single/api/label-service/label/4049d9b7-5563-47e9-b181-6d0f50a6101e/download?printable=true&pageFormat=RAW&useImageFormat=false&attachment=true&consumer=LABELUI_SINGLE

Asked by seanspotatobusiness 8 mí ó shin

Last reply by seanspotatobusiness 8 mí ó shin

  • Cartlannaithe

Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (tuilleadh eolais)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 7 mí ó shin

Last reply by TechHorse 7 mí ó shin

  • Cartlannaithe

Bookmarks show blue star but aren't in bookmark folders

I'm having an issue when saving bookmarks, I'll find a nice recipe, save it to my recipe folder, little blue star will show on the page showing its bookmarked but when I … (tuilleadh eolais)

I'm having an issue when saving bookmarks, I'll find a nice recipe, save it to my recipe folder, little blue star will show on the page showing its bookmarked but when I go to the folder, it's nowhere to be seen. I'm not sure what I'm doing wrong here, it use to work just fine before.

Asked by momokaivy 8 mí ó shin

Last reply by cor-el 8 mí ó shin

  • Cartlannaithe

Erasing search history completely

I've tried all the ways mentioned to delete my search history, other than deleting each entry individually. Three particular websites just won't go. Is there some umbrell… (tuilleadh eolais)

I've tried all the ways mentioned to delete my search history, other than deleting each entry individually. Three particular websites just won't go. Is there some umbrella action that will delete all these references?

Asked by daisyg 8 mí ó shin

Last reply by cor-el 8 mí ó shin

  • Cartlannaithe

No data fter synchronizing foriefox account

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronize… (tuilleadh eolais)

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronized all data.

After connecting to my account there is no data after synchronisig - no history, no tabs, no passwords and accounts details.

Please let me know what is wrong.

Regards, Marcin

Asked by markowski59 8 mí ó shin

Last reply by Paul 8 mí ó shin

  • Cartlannaithe

Open tab synchronization

Hello i have a question i had to du a format of my pc and clean install but when i installed mozilla and did sync it did not auto open all my open tabs on same but new de… (tuilleadh eolais)

Hello i have a question i had to du a format of my pc and clean install but when i installed mozilla and did sync it did not auto open all my open tabs on same but new device i have the older device and able to open the tabs one by one but i can have alot of open tabs even over 30 but i can't find the option to open all tabs from divrent device on curent one.

Asked by PredatorXP 8 mí ó shin

Last reply by Medhasree Suram 8 mí ó shin

  • Cartlannaithe

I can't seem to sign in and sync my firefox pc browser

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already s… (tuilleadh eolais)

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already signed-in Google account. But it takes me to the same page I started with (attached below). What am I missing here?

Asked by Suyash Kumar 8 mí ó shin

Last reply by t.r.ernst 8 mí ó shin

  • Cartlannaithe

Lag and Frame drop

After updating the browser from 115.03 to 116.02 it is lagging like crazy and the Cpu usage was extreme. But when i switched back to 115.03 everything was just fine. I th… (tuilleadh eolais)

After updating the browser from 115.03 to 116.02 it is lagging like crazy and the Cpu usage was extreme. But when i switched back to 115.03 everything was just fine. I think the new update is not good, i will say it is pretty bad. Please solve this problem with newer update. Thanks

Asked by legendimxtar 8 mí ó shin

Last reply by legendimxtar 8 mí ó shin

  • Cartlannaithe

Window doesn't open when opening firefox

When I open Firefox on my Windows computer the Icon appears in the taskbar below the page, and the app is open, but not window opens and appears on my screen. I have to r… (tuilleadh eolais)

When I open Firefox on my Windows computer the Icon appears in the taskbar below the page, and the app is open, but not window opens and appears on my screen. I have to right click the icon in the taskbar and click the app again to get the window to appear. Can you help me find out the cause of this issue?

Asked by john.e.kaplan 8 mí ó shin

Last reply by Medhasree Suram 8 mí ó shin

  • Cartlannaithe

Firefox Account

Hi, my problem is as follows: I have tried to login but i don't have auth code(my google auth doesn't have firefox on it anymore) or recovery key(Windows 11 install rese… (tuilleadh eolais)

Hi, my problem is as follows:

I have tried to login but i don't have auth code(my google auth doesn't have firefox on it anymore) or recovery key(Windows 11 install reset my pc event tho i asked it to keep my date/files). Anyway at all to get back onto that account? I have access my emails and my login details are correct.

Asked by klashhhgaming 8 mí ó shin

Last reply by Terry 8 mí ó shin

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (tuilleadh eolais)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 2 mhí ó shin

Last reply by SennaSempre 2 mhí ó shin

  • Cartlannaithe

Delete browser addresses from Firefox Suggest tabs

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop … (tuilleadh eolais)

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop and recently searched websites that are no longer needed. I want to be able to delete these tabs, or whatever they are called.

Asked by chiefatk517 8 mí ó shin

Last reply by Terry 8 mí ó shin

  • Cartlannaithe

Firefox BSOD

Hello, today i had weird FF behavior, for while i was browsing i have got BSOD. When i have analyzed the minidump file it says firefox.exe is a reason. FF: 115.0.3 Here… (tuilleadh eolais)

Hello, today i had weird FF behavior, for while i was browsing i have got BSOD. When i have analyzed the minidump file it says firefox.exe is a reason.

FF: 115.0.3 Here is WinDBG log:


Microsoft (R) Windows Debugger Version 10.0.22000.194 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\072923-8328-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff801`5f800000 PsLoadedModuleList = 0xfffff801`6042a2d0 Debug session time: Sat Jul 29 00:42:10.245 2023 (UTC + 3:00) System Uptime: 0 days 3:55:03.853 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................ Loading User Symbols Loading unloaded module list .............. For analysis of this file, run !analyze -v 9: kd> !analyze -v

  • *
  • Bugcheck Analysis *
  • *

SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff8015fdf5f61, Address of the instruction which caused the bugcheck Arg3: ffffb20bb3347a20, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero.

Debugging Details:



KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 3937
   Key  : Analysis.DebugAnalysisManager
   Value: Create
   Key  : Analysis.Elapsed.mSec
   Value: 19210
   Key  : Analysis.Init.CPU.mSec
   Value: 5155
   Key  : Analysis.Init.Elapsed.mSec
   Value: 33986
   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 80
   Key  : WER.OS.Branch
   Value: vb_release
   Key  : WER.OS.Timestamp
   Value: 2019-12-06T14:06:00Z
   Key  : WER.OS.Version
   Value: 10.0.19041.1


BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8015fdf5f61

BUGCHECK_P3: ffffb20bb3347a20

BUGCHECK_P4: 0

CONTEXT: ffffb20bb3347a20 -- (.cxr 0xffffb20bb3347a20) rax=ffffb20bb33484e0 rbx=000000000000000b rcx=ffff8001fb3cc080 rdx=0000000000000000 rsi=ffff8001fb3cc080 rdi=dfffa007000746c0 rip=fffff8015fdf5f61 rsp=ffffb20bb3348420 rbp=ffffb20bb3348609

r8=0000000000000000  r9=0000000000000000 r10=0000000000000000

r11=ffffcd7f6d800000 r12=0000000000000000 r13=0000000000000000 r14=ffff8001dacbb6c0 r15=0000000000000001 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286 nt!SeDefaultObjectMethod+0xb1: fffff801`5fdf5f61 488b4708 mov rax,qword ptr [rdi+8] ds:002b:dfffa007`000746c8=???????????????? Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: firefox.exe

STACK_TEXT: ffffb20b`b3348420 fffff801`5fe11216  : ffff8001`fb3cc050 ffffb20b`b3348609 00000000`00000000 00000000`00000000 : nt!SeDefaultObjectMethod+0xb1 ffffb20b`b3348480 fffff801`5fa212d7  : 00000000`00000000 00000000`00000000 ffffb20b`b3348609 ffff8001`fb3cc080 : nt!ObpRemoveObjectRoutine+0xd6 ffffb20b`b33484e0 fffff801`5fe167a9  : ffff8001`fb3cc050 ffffa007`05affa90 00000000`00000000 ffffa007`05aff7d0 : nt!ObfDereferenceObjectWithTag+0xc7 ffffb20b`b3348520 fffff801`5fe31815  : ffff8001`fe2c0098 fffff801`5fa215c9 ffff8001`fe2c0060 00000000`00000000 : nt!ObCloseHandleTableEntry+0x6c9 ffffb20b`b3348660 fffff801`5fe3213d  : ffff8001`fe2c0060 ffff8001`f83da080 ffffffff`ffffff01 ffff8001`fc4c2798 : nt!ExSweepHandleTable+0xd5 ffffb20b`b3348710 fffff801`5fe31548  : ffffffff`ffffffff ffff8001`fc4c2340 ffffb20b`b3348760 fffff801`5fe50fec : nt!ObKillProcess+0x35 ffffb20b`b3348740 fffff801`5fe83f02  : ffff8001`fc4c2340 ffffa007`04017060 ffffb20b`b3348990 00000000`00000000 : nt!PspRundownSingleProcess+0x204 ffffb20b`b33487d0 fffff801`5fec8578  : 00000001`00000001 00000000`00000001 ffffb20b`b33489e0 0000000c`eaad4000 : nt!PspExitThread+0x5f6 ffffb20b`b33488d0 fffff801`5faddf37  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0050d000 : nt!KiSchedulerApcTerminate+0x38 ffffb20b`b3348910 fffff801`5fc01060  : 00000000`00000000 ffffb20b`b33489c0 ffffb20b`b3348b80 00000200`00000000 : nt!KiDeliverApc+0x487 ffffb20b`b33489c0 fffff801`5fc0f49f  : ffff8001`f83da080 ffff8001`fff64ee0 00000000`00000000 00000000`00000000 : nt!KiInitiateUserApc+0x70 ffffb20b`b3348b00 00007ffd`7960d0e4  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f 0000000c`ec46fba8 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7960d0e4


SYMBOL_NAME: nt!SeDefaultObjectMethod+b1

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.2846

STACK_COMMAND: .cxr 0xffffb20bb3347a20 ; kb

BUCKET_ID_FUNC_OFFSET: b1

FAILURE_BUCKET_ID: 0x3B_c0000005_nt!SeDefaultObjectMethod

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {0efa101b-e9d0-1362-a826-cbc49be172a8}

Followup: MachineOwner


Asked by xyliman 8 mí ó shin

Last reply by zeroknight 8 mí ó shin

  • Cartlannaithe

Enable reloading via the settings menu

I'm getting the message Device simulation changes require a reload to fully apply. Automatic reloads are disabled by default to avoid losing any changes in DevTools. You … (tuilleadh eolais)

I'm getting the message Device simulation changes require a reload to fully apply. Automatic reloads are disabled by default to avoid losing any changes in DevTools. You can enable reloading via the Settings menu.

I've looked through all the settings, searched for reload and still found no way to enable this. Googling it brings up answers from years ago that are clearly out of date. Where can I currently find this setting?

Asked by inspectorjimb 8 mí ó shin

Last reply by cor-el 8 mí ó shin

  • Réitithe
  • Cartlannaithe

How to turn off autofill when it's not password related?

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something… (tuilleadh eolais)

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

Asked by Ray 8 mí ó shin

Answered by zeroknight 8 mí ó shin