Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Cannot view/use extensions

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestion… (tuilleadh eolais)

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestions appreciated.

Asked by Jacqui 11 mí ó shin

Last reply by jscher2000 - Support Volunteer 11 mí ó shin

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British Airways enable cookies page essential cookies greyed out so can't log in

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for wee… (tuilleadh eolais)

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

Asked by elsfield 11 mí ó shin

Answered by jonzn4SUSE 11 mí ó shin

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Nvidia video super resolution not working after enabling gfx.webrender.super-resolution.nvidia

Firefox 114 introduced hidden support for nvidia video super resolution. In about:config you can enable preference gfx.webrender.super-resolution.nvidia to make it work. … (tuilleadh eolais)

Firefox 114 introduced hidden support for nvidia video super resolution. In about:config you can enable preference gfx.webrender.super-resolution.nvidia to make it work. However I see 0 difference on all videos on all pages. I have everything in nvidia control panel set correctly (VSR enabled and set to 4/4 quality).

Tried to find more info online and someone on reddit complained that it worked before but it stopped working with latest firefox beta (probably before final 114 release): https://www.reddit.com/r/firefox/comments/13duluz/nvidia_video_super_resolution_comes_to_firefox/

I tried using logic too - if this pref is related to webrenderer in its name maybe it is not working because I am not using webrenderer? However I checked about:support and in section graphics->composition I have "webrenderer" so it seems I am using it, but its VSR feature is not working at all.

Asked by Piterk 11 mí ó shin

Answered by TyDraniu 11 mí ó shin

  • Cartlannaithe

Adding bookmarks doesn't work correctly

I'm on the latest non-beta version of Firefox on my PC, but my problem has been happening for over a month now. Whenever I add a new bookmark, Firefox has started remembe… (tuilleadh eolais)

I'm on the latest non-beta version of Firefox on my PC, but my problem has been happening for over a month now. Whenever I add a new bookmark, Firefox has started remembering the last folder I saved a bookmark into. That's not really a helpful feature but, worse still, it doesn't actually save the bookmark into that folder but saves it into Bookmarks Menu instead. I then have to add the bookmark again and choose the folder I want to save it into, as on the second attempt it defaults to Bookmarks Menu as the location. Sometimes the new bookmark remains in the Bookmarks Menu after the second save regardless of what other folder I select. I haven't checked to see if the bookmarks are being duplicated in that scenario.

I've been assuming that this was a bug and have been expecting it to be fixed, but there have been several new releases of Firefox since I started having the problem and it still remains. Moreover, I can't find anything online to suggest that other people are having the same issue, which makes me think it's something to do with my system.

I'd be grateful for any assistance you can provide please.

Asked by Moonridge2023 11 mí ó shin

Last reply by Moonridge2023 11 mí ó shin

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How do I change the email address Firefox uses when I send email through a Website email link?

When using an email "button" on a website to contact the owner, the email composition box that pops up always fills in the From line with my iCloud email address. How do… (tuilleadh eolais)

When using an email "button" on a website to contact the owner, the email composition box that pops up always fills in the From line with my iCloud email address. How do I change that (permanently) to a different account?

Asked by rickmugg 11 mí ó shin

Last reply by Dropa 11 mí ó shin

  • Cartlannaithe

Can no longer save bookmarks as of a week ago

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder.… (tuilleadh eolais)

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder. Neither can I save a URL via clicking on the star then choosing a folder. Doesn't stick in the folder. How can I fix this.

Asked by Holly G 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

Microsoft edge issue

I can't login to Playnow. Microsoft Edge Geolocation Issue Since the release of Microsoft Edge versions 114.0.1823.37 and 114.0.1823.41, there have been numerous repor… (tuilleadh eolais)

I can't login to Playnow.

Microsoft Edge Geolocation Issue

Since the release of Microsoft Edge versions 114.0.1823.37 and 114.0.1823.41, there have been numerous reported cases of geolocation issues resulting in players being unable to log in to Playnow.com. We recommend using an older version of Microsoft Edge (113.0.1774.57) or using another browser such as Chrome .

Asked by Hangmeover 11 mí ó shin

Last reply by James 11 mí ó shin

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I can't access my account. Help change email address

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new acco… (tuilleadh eolais)

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new account? Please send help to [email removed from public]

Asked by Katharine 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

open new window from links and +, instead of a new tab

I have the latest version of firefox as of 6/8/23. I want to be able to click on a link and the + sign on the upper left webpage, (next to the tab) to open a new window,… (tuilleadh eolais)

I have the latest version of firefox as of 6/8/23. I want to be able to click on a link and the + sign on the upper left webpage, (next to the tab) to open a new window, not a new tab. I have been able to do this since firefox was invented many years ago, but suddenly the option for that in settings appears to have disappared. When I uncheck the box in the tab section in settings, "open links in tabs instead of new windows", it is still opening links in tabs. Is there a way to stop the link from opening in a new tab, and instead open a window in a new browser any more? If not, I will be sad to switch over a browser that can still do this. Hopefully someone will provide a solution. While many online posts refer to a "options" button, I only see "settings" button (when I click on the three lines in the upper right).

Asked by leiko49 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

FireFox on Mac preventing computer shutdown

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down bu… (tuilleadh eolais)

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

Asked by Me 11 mí ó shin

Last reply by cor-el 11 mí ó shin

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Trojan Warning from windows defender

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path : file: C:\Users\(my name)\AppData\Roa… (tuilleadh eolais)

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.

Asked by Ville 11 mí ó shin

Last reply by Ville 11 mí ó shin

  • Cartlannaithe

No comment section on Yahoo or Fox News

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest … (tuilleadh eolais)

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest mozilla program and am running windows 10.

Asked by Bob9754 11 mí ó shin

Last reply by MarkRH 11 mí ó shin

  • Cartlannaithe

Started up old computer. Tried to sync updated data. No go. Now new computer has old sync data!

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have rev… (tuilleadh eolais)

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have reverted to the old data.

I have tried to turn off sync on the older machine that I rarely use. There are many bookmarks that I need to recover now on the new machine. I had everything selected to sync to the newer data on the older machine, but it would not sync. Now my new machine shows the the old data!

Thank much for suggestions! RayneByrd

Asked by 2skyhawk2 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

10 instances of Firefox using 68% of CPU, 90% of memory

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task M… (tuilleadh eolais)

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task Master and 10 instances of firefox were open (I was only using one tab) and they were using 68% of my CPU and 90% of my available memory, basically locking up my computer. I tried closing it and reopening it, but the same thing happened. I had to go to another browser. I remember this happening in the past, and I had to move to another browser permanently. I would much rather stay with Firefox if you can prevent this from happening.

thanks.

Asked by kcourcey1 11 mí ó shin

Last reply by cor-el 11 mí ó shin

  • Cartlannaithe

Microsoft Defender Antivirus found Trojan:Script/Wacatac.B!ml in langpack-en-US@firefox.Mozilla.org.xpi

I recently had Firefox auto update the version of Firefox on my windows computer I have for personal use. Within 48 hours or so, Microsoft defender gave me the following… (tuilleadh eolais)

I recently had Firefox auto update the version of Firefox on my windows computer I have for personal use. Within 48 hours or so, Microsoft defender gave me the following notification in the image below, also mentioned in the title.

A little research has had mixed results on Reddit. Anyway, I am not directly looking for advice here on securing my device. Rather, I am wondering if there is any chance this could be a problem on the Firefox end, perhaps an issued caused by the recent update? Thanks.

Asked by everestpaintballer 11 mí ó shin

Last reply by everestpaintballer 11 mí ó shin

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  • Cartlannaithe

Pop-Up from Firefox

Recently started to get this popup - see attachment - and I don't know why. Please advise a remedy. FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778) … (tuilleadh eolais)

Recently started to get this popup - see attachment - and I don't know why.

Please advise a remedy.

FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778)

Asked by IanM 11 mí ó shin

Answered by IanM 11 mí ó shin