Firefox Community Forum

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

I came back to Firefox - which was my preferred browser for many years - because Chrome is a big fat memory hog, and would spend quite a while swapping pages into memory if it had been out of focus for a while. Opinions at the time varied widely, but suggested Firefox was more efficient.

Nope.. Firefox is at least as bad. And worse; it can't maintain a connection to Gmail which forces me to completely restart the browser every day. Mention this to Mozilla support and all you get from the devs is, "I don't experience this (on my high-end dev system) so it can't exist". Yeah, I'm running Firefox in the 2GB left over on my 8GB laptop - how hard can it be to write efficient code.. memory hog or slightly worse memory hog isn't much of a difference to me.

And of course I cant get the extensibility I used to have; and the constant pestering every-single-time the browser gets focus to do an upgrade. Going back to Chrome; though I expect things to get shaken up for the better soon enough (so over this old-skool grind with poorly functional, slow and unreliable software: bring on the AI)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed.

Here is the text of the error message I receive:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at [server name redacted]. Did you mean to go to www.[server name redacted].com? If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

I am able to connect using the IP address.

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

I'm really not sure how something like this can happen but I have lost access to your products. My favorites, passwords, DuckDuckgo, background, and everything. I thought that once I signed into Firefox again all these saved items would come back but nothing has. It's like someone pushed a button and changed my world using all the products that you offer. I don't know how to retrieve these needed items and I'm hoping hard you can return my Mozilla world to me. I don't really understand how this could have happened but I'm hoping it wasn't something I did. I can't give you any hints that might explain how something like this could happen. When I tried to sign into firefox Microsoft Edge offered to provide the password but I don't want to go near their products. It seems when you go that way Microsoft will add a dozen things I don't want. I'd like to thank you for any and all help you can provide to me. Also thanks for your time. Most sincerely, Robert Auerbach

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. Please help.

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows does not register when clicked with the mouse. Previously I was using version 109 of Firefox and the same bug was happening with that version as well.

When using the kayosports.com.au website on other Web Browsers like Brave the right arrow button responses just fine when clicked with the mouse.

I'm using Windows 10 21H2 on Desktop

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don all that, and close down Firefox, each time I open Firefox again to search for something etc, all 15 of my startup pages open up and I have to manually close them all down.

On Windows 11, all I need to do it right click the firefox icon and select open new tab. This is great, it opens Firefox with just a single new tab open. But on my iMac, this option is missing.

How can I re-open firefox with just a blank tab - or even just one specific page like Google?

Hey there! I am looking for a setting that sets the columns in the new tab page.

i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as going to the settings and changing it in the drop down menu.

Is there something that can set the quantity of columns?

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boilerplate articles. I've been doing support for SMF over 10 years and seen some bad installs, but nothing as awful as this.

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

I have been trying for a year to get my newsletter subscriptions to go to my "new" (not so new, now) email address instead of an old one I have not used for a long time. There is no way it seems to alter the email address for subscriptions. And I cannot see how to sign up with my new email address. I really would like to receive information from Firefox/Mozilla.

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap