Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (tuilleadh eolais)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (tuilleadh eolais)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (tuilleadh eolais)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 5 mhí ó shin

Last reply by cggelwicks 1 seachtain ó shin

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (tuilleadh eolais)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Yahoo mail not working after 103.0.2 update

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that … (tuilleadh eolais)

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that is displayed in my inbox. if i select the message by clicking on the message, instead of being able to view it in the pane below my list of inbox messages, it appears in a new window. in that new window, no buttons are working. cannot delete, forward, reply, or use the back button to get back to my inbox. also unable to click on the calendar icon and see my calendar or click on the contacts icon to see my contacts. yahoo mail works fine in both edge and chrome browsers only having this problem in firefox.

Asked by loisimbrogno 5 mhí ó shin

Last reply by CANDLEWYCK91 5 mhí ó shin

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (tuilleadh eolais)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

Can Autoscroll be Disabled in the History Side Bar/Manager?

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYIN… (tuilleadh eolais)

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

Asked by gsrgtrdg4565653 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

cant access Kroger shopping web site login page

cant log in to my kroger webpage to shop, says to disable any pop up or ad blockers yet in settings the block pop up windows is unchecked? I can use Edge and get right in… (tuilleadh eolais)

cant log in to my kroger webpage to shop, says to disable any pop up or ad blockers yet in settings the block pop up windows is unchecked? I can use Edge and get right in, so why are you making it difficult?

Asked by topazblue330ci 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Firefox Icon on taskbar is showed not correct

Hello. The icon symbol on the taskbar is showed not correct, it looks like a sheet of paper with an earmark. In the menu and the desktop it is showed correct. When i cho… (tuilleadh eolais)

Hello. The icon symbol on the taskbar is showed not correct, it looks like a sheet of paper with an earmark. In the menu and the desktop it is showed correct. When i choose the icon in the settings i see the right icon, but with klick on OK the icon will not assume. What can i do? Thank you

Asked by ch.kuehnel 5 mhí ó shin

Last reply by user104147805413306348376805769878442569366 5 mhí ó shin

scanning a document

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I ca… (tuilleadh eolais)

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Asked by buddyh 4 mhí ó shin

Last reply by jscher2000 - Support Volunteer 4 mhí ó shin

Duplicate Firefox profiles problem, MacOS

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in on… (tuilleadh eolais)

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Asked by moku1 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (tuilleadh eolais)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (tuilleadh eolais)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

access denied

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Referen… (tuilleadh eolais)

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.4d9533b8.1660085368.160c5aff

I do not get this on Edge browser.

Asked by mn1955 5 mhí ó shin

Last reply by cor-el 5 mhí ó shin

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (tuilleadh eolais)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 5 mhí ó shin

Last reply by Terry 5 mhí ó shin

Restore the "Open in Firefox" WITHOUT asking, and WITHOUT downloading

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution. Until very recently, whenever I would click a link in a p… (tuilleadh eolais)

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution.

Until very recently, whenever I would click a link in a page, it would "Open in Firefox" in a new tab. Then after reading it or printing it or whatever I wanted to do, I could click the download [Fx98PDFviewer-DownloadButton] button if I wanted to save it, and an Explorer would open up allowing me to select where I want to put it and what I want to call it (if I wanted to change the name it comes with) before downloading/saving.

Now, when I click a link it just downloads (even though most of the time I don't want that). Despite all I've read, I've tried a dozen settings, and I CANNOT get that behavior back.

If I set the browser.download.improvements_to_download_panel to False, and select "Open with Firefox" when it prompts me, I can't get it to STOP prompting me. It prompts me EVERY TIME, even though I have checked the box repeatedly for "Do this automatically for files like this from now on"

And yet it is STILL downloading automatically when it opens for viewing in the new tab, and I am forever now cleaning and deleting crap out of my downloads.

I have my default PDF reader set to the reader I like, and when I'm NOT in Firefox, I do NOT want to have to right-click and select my preferred reader each time.

But when I AM IN FIREFOX, what I need it to do is

- Open in Firefox, in a new tab, 
- DON'T prompt me, just do it, and 
- DON'T download it, unless if I then want to keep it I click the download [Fx98PDFviewer-DownloadButton] button.

HOW CAN I GET IT THIS BEHAVIOR BACK PLEASE?

Asked by JeffNLisa 5 mhí ó shin

Last reply by James 2 mhí ó shin