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Firefox 100.0.2 (64-bit) does not work on Amazon web site

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0 L… (tuilleadh eolais)

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

Asked by dmerle 2 bhliain ó shin

Answered by Mike109 1 bhliain ó shin

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Disabling Control +w keybind

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference? Also, I realized that: ```browser.tabs.warnO… (tuilleadh eolais)

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

Asked by maxemilian 2 bhliain ó shin

Last reply by wtfiwinomgs 1 bhliain ó shin

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How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and ru… (tuilleadh eolais)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 2 bhliain ó shin

Answered by jonzn4SUSE 2 bhliain ó shin

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Saving Inspect element changes permanently

How do you save the changes you made on inspect element on firefox? All im getting is youtube videos of how to do it for chrome and you require an extension! … (tuilleadh eolais)

How do you save the changes you made on inspect element on firefox?

All im getting is youtube videos of how to do it for chrome and you require an extension!

Asked by Faerie Caster 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (tuilleadh eolais)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Asked by Naman Bansal 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 2 bhliain ó shin

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Lost access to primary email, but can access secondary email - Firefox Login

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE … (tuilleadh eolais)

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

Asked by psalm241 2 bhliain ó shin

Last reply by cor-el 2 bhliain ó shin

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How to add a search engine? I don't want an Add-On or Extension. Just another search engine.

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozi… (tuilleadh eolais)

I see no way of doing this. You'd think there would be an ADD option somewhere in the search engine page. Instead it takes me to the Add-Ons page. https://addons.mozilla.org/en-CA/firefox/extensions/category/search-tools/ What has this got to do with adding a search engine to the browser? Must be a mistake.

Asked by moz2u 1 bhliain ó shin

Last reply by AliceWyman 1 bhliain ó shin

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What is the use of exporting password if you cannot put them back?

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stic… (tuilleadh eolais)

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

Asked by Boca 2 bhliain ó shin

Answered by Boca 2 bhliain ó shin

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Lots of text is suddenly a different font

I was browsing a site when suddenly most of the text got almost unreadably small. I was just scrolling and I don't think I had my hand on the keyboard so I don't think I … (tuilleadh eolais)

I was browsing a site when suddenly most of the text got almost unreadably small. I was just scrolling and I don't think I had my hand on the keyboard so I don't think I accidentally activated a shortcut. I checked on another site and I noticed it's now a different font than it was before. I tried reloading firefox and my laptop and it didn't change anything. What did I change? My default font setting is lora, which isn't the font things have changed to

Asked by ntpk 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Cannot Capture and Move Bookmarks With My Mouse in the Overflow Bookmark Toolbar

I cannot capture and move bookmarks which are located in the hidden overflow bookmark toolbar section. I can capture and move the bookmarks with my mouse if they're loca… (tuilleadh eolais)

I cannot capture and move bookmarks which are located in the hidden overflow bookmark toolbar section. I can capture and move the bookmarks with my mouse if they're located across the top of the screen (under the address bar), but if they are located in the hidden drop down overflow section (drop down arrows on the right side of the screen) I cannot capture them and move them. I've used two different mouses, thinking maybe the first one was defective, but neither one will capture and relocate a bookmark (in the hidden part of the toolbar). Both of the mouses are new, having been bought within the past couple months. Please advise.

Asked by Rosie.Oh.Rosie 1 bhliain ó shin

Last reply by Rosie.Oh.Rosie 1 bhliain ó shin

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Reorder URL bar Suggestions

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox? It doesn't make any sense to prioritise google search over bookmarks. Is… (tuilleadh eolais)

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox?

It doesn't make any sense to prioritise google search over bookmarks.

Is it possible to go to the older style where search is at the bottom and only becomes the priority match when nothing else can be found.

"Search suggestions" are disabled. Autofill is also disabled. The problem also occurs on a fresh install inside a VM, so I doubt it has anything to do with userchrome/about:config

Thanks.

Asked by FatHead 2 bhliain ó shin

Last reply by FatHead 1 bhliain ó shin

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Cannot Get Standalone Microphone To Work With Babbel Language Website

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixe… (tuilleadh eolais)

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Asked by woajet777 1 bhliain ó shin

Last reply by Chris Ilias 1 bhliain ó shin

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Videos won't play.

Random videos will not load following 100.0.2 install. These symptoms started @ May 21. (See attached file "Recently installed") This problem is 100% reproducible at: h… (tuilleadh eolais)

Random videos will not load following 100.0.2 install.

These symptoms started @ May 21. (See attached file "Recently installed")

This problem is 100% reproducible at: https://www.reddit.com/r/CatastrophicFailure/

Lenovo Thinkpad x140e Windows 7 (all updates installed) Mozilla 100.2.8174

Scrolling down the Reddit page, videos will auto-play when exposed, and stop when scrolled past.

A video not loading/playing will occur on different posts/videos, but will ALWAYS occur. Once this occurs some previously exposed / played videos, when scrolling up, will play when exposed again, and some will not.

This will also randomly occur on Youtube (also observed on Twitter a few times) when multiple tabs are open. Sometimes closing other open tabs corrects the problem. Other times closing Firefox and relaunching is required and is 100% effective.

I have additional diag data / Inspector log files and page source if needed.

Thank you in advance for your help and consideration. - LudditePro

Asked by LudditePro 2 bhliain ó shin

Last reply by LudditePro 2 bhliain ó shin

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FF really screwed me up this time.

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with … (tuilleadh eolais)

Since FF, (in their infinite wisdom) once again screwed my computer up. I have lost all my bookmarks, all my apps (some of which I paid for), desktop gone, replaced with something I hate. This happened after the 100.0.2 update. I have tried to fix every thing for the pas few days with no success. I wonder if FF is going to pay me back for the paid apps I bought. This is a working computer and I need my files back. Also, I cannot find my restore button. I don't guess we need that anymore because big brother knows all oops, FF). PLEASE help.

Asked by marinearty5 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 2 bhliain ó shin

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Firefox DPI scaling

Is there any way (as in Thunderbird, via layouts.css.devPixelsperPx) to enlarge everything on a given monitor/display/colorDepth setting? Or an approach using userChrome.… (tuilleadh eolais)

Is there any way (as in Thunderbird, via layouts.css.devPixelsperPx) to enlarge everything on a given monitor/display/colorDepth setting? Or an approach using userChrome.css that impacts everything, not just displayed text in the browser. Yes, this is a "tired old eyes" (excessive nanoseconds spent looking at bigger and bigger displays with higher and higher resolution) type question. My setup is multiple boot OS including Windows 11, Ubuntu, Manjaro, Arch. In each Firefox is the default browser, but Chrome and Edge seem to have more fine-grained controls for managing the chrome display than Mozilla. Using the latest 64-bit Firefox (100.02) if that's helpful.

Asked by mondalealex 2 bhliain ó shin

Answered by cor-el 2 bhliain ó shin

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How to change the default branding logo on the Firefox homepage?

Hi I am trying to change the default homepage Firefox logo to my own, but i could find no tutorial on how to do that. I only found 7-9 year old posts, that did not work. … (tuilleadh eolais)

Hi I am trying to change the default homepage Firefox logo to my own, but i could find no tutorial on how to do that. I only found 7-9 year old posts, that did not work. So my question is: Is it possible to change the default firefox logo on the homepage to my own one, and if it is then how?

Asked by Charlsen 2 bhliain ó shin

Last reply by Charlsen 2 bhliain ó shin

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Trusted site being blocked

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What c… (tuilleadh eolais)

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

Asked by ian159 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 2 bhliain ó shin

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Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all… (tuilleadh eolais)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 2 bhliain ó shin

Answered by cor-el 2 bhliain ó shin

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Can't connect to Google since Firefox 100

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me th… (tuilleadh eolais)

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me that I'm offline or "Oops, error getting emails". If I browse to www.google.com, I just get a blank screen.

This seems to have coincided approximately with the release of Firefox 100, but I'm not totally sure it's related. If I clear all cookies and cache, that seems to resolve the problem temporarily, but it comes back. If I open a Private window or another container, that also seems to resolve the problem temporarily, but it comes back.

Other browsers work with no problem.

If I open a new container, it will work for a while, but eventually stop connecting. This doesn't happen with other websites. Only Google related websites.

I have tried doing a Firefox refresh, but that didn't resolve the problem.

Asked by peterkronenberg 2 bhliain ó shin

Answered by Terry 2 bhliain ó shin

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sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is … (tuilleadh eolais)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 2 bhliain ó shin

Last reply by James 2 bhliain ó shin