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So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent… (tuilleadh eolais)

So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent to a nonexistent email.

Asked by gomnosano 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

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Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (tuilleadh eolais)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Asked by taskin.sakarya 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

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new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is una… (tuilleadh eolais)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 1 bhliain ó shin

Last reply by robwilloughby 1 bhliain ó shin

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moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (tuilleadh eolais)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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firefox not opening files with registered application

Previously, with older versions of Firefox, clicking on a wave file would open the wave file in the windows application that is registered for opening wave files. This wa… (tuilleadh eolais)

Previously, with older versions of Firefox, clicking on a wave file would open the wave file in the windows application that is registered for opening wave files. This was also the behavior with other audio files.

Now, it only offers to download the file which is incorrect behavior, the file just is needed for now and after now has passed, there is not reason to keep the file on the computer.

How do I restore the proper behavior.

Asked by Colin WG 1 bhliain ó shin

Last reply by Colin WG 1 bhliain ó shin

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How is this possible? Image URL sometimes loads a page!?

Lately I've found on a number of occasions that I've pasted the URL of an image into the Firefox address bar, but instead of the image loading, it's somehow led to a page… (tuilleadh eolais)

Lately I've found on a number of occasions that I've pasted the URL of an image into the Firefox address bar, but instead of the image loading, it's somehow led to a page opening - even though the URL STILL shows that it's an image and not a page?

Here's an example: https://64.media.tumblr.com/tumblr_m0p5jy7Lhh1qzfdsjo9_250.gif If I paste this GIF URL into the address bar, it often loads a page which says "tumblr" in the corner. But sometimes it just loads the image!?

Any idea what's going on here?

Asked by MartyJames 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

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Leave Firefox beta channel

Is there an easy way to downgrade back from the beta channel to stable? The downgrade protection feature seems to be a major blocker of just installing the latest stable … (tuilleadh eolais)

Is there an easy way to downgrade back from the beta channel to stable? The downgrade protection feature seems to be a major blocker of just installing the latest stable version. Noticing high RAM usage on Firefox 100 and crashes which is making it hard to use for a daily web browser.

Asked by SurferJ 1 bhliain ó shin

Last reply by SurferJ 1 bhliain ó shin

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Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (tuilleadh eolais)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

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Unable to load Google apps in Firefox

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All… (tuilleadh eolais)

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

Asked by etdavidoff 1 bhliain ó shin

Answered by scriptguru1701 1 bhliain ó shin

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Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (tuilleadh eolais)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by scriptguru1701 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Password for Old Navy requires 2 steps

Hello, When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email… (tuilleadh eolais)

Hello,

When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email. Here's where I hit the issue: FireFox Password Manager does not fill this in for me; not even the auto-fill works here. After I enter my email it then takes me to a page where my password is filled in (yay!). I'm glad that it at least fills in the password but I'd like to not have to fill in my email on the previous page.

I tried to create a new entry in Password Manager but it won't take the entire url; it shortens it. This url changes each time I go thru the process which complicates everything. I was hoping to take one of those urls (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=wJb1e) but it shortened it to just (https://secure-oldnavy.gap.com). I even tried creating a new entry without the last few characters (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=) but again it shortened it.

Is there a way to get FF Password Manager to provide auto-fill of my email address?

Thanks, Andre'a

Asked by DreaSpirit 1 bhliain ó shin

Last reply by DreaSpirit 1 bhliain ó shin

  • Cartlannaithe

Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recent… (tuilleadh eolais)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:


"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. You may be in Private Browsing mode or told Firefox not to remember. Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."



I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 1 bhliain ó shin

Last reply by cor-el 8 mí ó shin

  • Cartlannaithe

A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (tuilleadh eolais)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 1 bhliain ó shin

Last reply by Hassan Khalloof 1 bhliain ó shin

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after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (tuilleadh eolais)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 1 bhliain ó shin

Answered by thegearworks 1 bhliain ó shin

  • Cartlannaithe

Open tabs from last session but with specific tab active

Hello, I use FF with the setting on start to restore the tabs of the last session. Now I need a specific tab active/focused on start. (It is a WebRTC for our phone syst… (tuilleadh eolais)

Hello,

I use FF with the setting on start to restore the tabs of the last session.

Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system and if it not focused at start ring tone will not be played)

Is there a way to start with my last opened tabs restored but this specific tab active and in selected/focused.

Pinning this tab seems to load it but WILL not play a ringtone without clicked first. If I end FF with this tab active and therefore the tab is active on next start the ring tone will be played.

But knowing me I WILL forget to click on this tab either on start or before ending FF.

Regards

Asked by marco.mueller 1 bhliain ó shin

Last reply by marco.mueller 1 bhliain ó shin

  • Cartlannaithe

Part of history deleted resp. gone

Hello, Despite the setting that Firefox never automatically deletes my history, it appears that a large part of my history was automatically deleted. Hence two question… (tuilleadh eolais)

Hello,

Despite the setting that Firefox never automatically deletes my history, it appears that a large part of my history was automatically deleted. Hence two questions: How can I set Firefox in the configuration so that my history is guaranteed to really never be deleted? Is there a way to recover the deleted part of my history, if so, how?

Thanks and best Regards, Andreas

Asked by AndiDee 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (tuilleadh eolais)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 1 bhliain ó shin

Last reply by arjuniscool0204 1 bhliain ó shin