Firefox Community Forum

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website.

When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error message: "Unable to connect. An error occurred during a connection to [the IP address].” I am able to access the web site using the Safari and Bing browsers, and I also am able to access the web site using Firefox on an iPad. I already have contacted Apple and Synology support personnel, and have been that the issue is not with either Apple or Synology products. Please let me of any potential solutions to this problem that Mozilla may have.

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Hi,

For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to start it up.

I forget what happened, but I think it has to do with an update to macOS and (perhaps) not agreeing to all security measures that Firefox asked for…

For now, I’m working in DuckDuckGo in this user profile, but I thought I’d ask in case anybody can save me the research time to figure this out on my own.

Thanks for reading.

I've been getting messages labeled Moxilla Firefox that tell me to "click here to fix the error now" or "turn on your virus defender" for issues like virus attack, trojan virus, critical alert, etc. Is this a scam or do i need to click? I've been clicking on "Dismiss" to make them go away but they keep coming back. Getting 50-100 a day.

I changed password of my Firefox account due to lost password and i did not notice warning to lose my data . Please help me if i can set again same password it will work or not ?

There a way to cast videos from my firefox desktop version to my chromecast?

I use a extension (fx_cast) but wihout sucess.

I need to use another browsers (chrome, chromium, edge) all theses works well.

Any solution?

Hi,

We have a few vulnerabilities identified on windows server 2012 R2 servers that has Firefox version 115.15 installed and showing as Up-to date but resolution to the vulnerabilities suggesting to upgrade to version 128ESR. As support for 115 ESR version is going to end by 1st OCT 2024. Please let us know can we expect 128ESR version for windows server 2012R2? If not what is the next action plan.