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Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (tuilleadh eolais)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Asked by jflorie 2 mhí ó shin

Last reply by cor-el 1 mhí ó shin

My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (tuilleadh eolais)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 2 mhí ó shin

Last reply by cor-el 2 mhí ó shin

Constantly crashing

Report ID Date Submitted bp-7ce088a8-dfd9-4ab7-9b6f-3441b0200911 11/09/2020, 08:17 View bp-7e7147e0-4b3d-474e-a5e3-8f2850200911 11/09/2020, 08:14 View bp-813f01df-… (tuilleadh eolais)

Report ID Date Submitted bp-7ce088a8-dfd9-4ab7-9b6f-3441b0200911 11/09/2020, 08:17 View bp-7e7147e0-4b3d-474e-a5e3-8f2850200911 11/09/2020, 08:14 View bp-813f01df-6724-487c-beae-310870200909 09/09/2020, 11:03 View bp-9e5baa22-a63e-4e72-8cbc-72e0a0200909 09/09/2020, 11:00 View bp-d39d793f-d2f8-4e7c-abfe-8cdb00200909 09/09/2020, 10:14 View bp-db31610f-612a-470b-92c6-5c22e0200828 28/08/2020, 08:28 View bp-be92854d-8596-4deb-9ccf-f4d600200827 27/08/2020, 17:01 View bp-c2c58686-c1ea-4970-a126-ec5690200827 27/08/2020, 16:00 View bp-4e37d3ad-d9e1-436b-ba87-d21260200827 27/08/2020, 09:24 View bp-3935dff7-ccb2-4129-a22f-39fe00200827 27/08/2020, 09:18 View bp-d15d2ff6-2738-42b8-869c-28f890200826 26/08/2020, 15:18 View bp-fcd3d42d-5278-487a-a647-4f3f50200826 26/08/2020, 14:27 View bp-b8cd3d99-ec9e-4c4f-9cc6-34e370200826 26/08/2020, 14:26 View bp-56954841-fd10-4fb7-a4a1-1c4470200826 26/08/2020, 10:57 View bp-75d67e26-2775-4a66-8d03-d74190200819 19/08/2020, 11:24 View bp-1fc9a5bd-3065-44c9-8108-f51530200818 18/08/2020, 15:53 View bp-320cd431-d658-4a8f-a8dd-848750200818 18/08/2020, 14:02 View bp-6f4591a5-413f-4101-8275-7402b0200818 18/08/2020, 12:48 View bp-22527a48-eb0b-4e52-8bab-8d9770200818 18/08/2020, 12:48 View bp-4b1aa7b6-99de-460d-a721-a36cb0200818 18/08/2020, 12:36 View bp-dbb7a0f8-f287-42d7-9c46-be40d0200818 18/08/2020, 12:32 View bp-63b70b9e-ec6d-4b44-b5e6-281710200818 18/08/2020, 12:29 View bp-e204f74d-e84f-4415-ae0a-3c0c80200818 18/08/2020, 09:34 View bp-96ba25b1-d48b-4841-ad4c-b2de30200818 18/08/2020, 09:10 View bp-600dc28c-b6f9-4161-a7b1-9a89d0200814 14/08/2020, 16:58 View bp-a98e41a6-9d0f-410b-bd0e-d92740200814 14/08/2020, 16:38 View bp-bf365cf8-700f-46ff-8fd2-5723d0200814 14/08/2020, 16:38 View bp-7732f9b3-9fc4-45fd-b937-a24900200814 14/08/2020, 16:38 View bp-6e03cdd5-1c53-4fd7-852f-647330200814 14/08/2020, 16:26 View bp-82fe461c-ceea-4a8b-babb-055b90200814 14/08/2020, 16:19 View bp-4b12711c-d77f-45c1-befa-d019a0200814 14/08/2020, 15:50 View bp-7657a622-d0b2-4240-b9a2-a9e390200814 14/08/2020, 15:09 View bp-0e4aa605-00b8-497e-9a3f-111960200814 14/08/2020, 14:32 View bp-0cc48199-0f97-4f80-9986-7895e0200911 11/09/2020, 08:22 View bp-d3323a90-006f-4926-ab42-8319d0200911 11/09/2020, 08:22 View bp-d2470014-8ae7-406c-b436-cade00200911 11/09/2020, 08:22 View bp-4ead7578-c186-4f7c-bfa3-a50540200911 11/09/2020, 08:22 View bp-66dccc44-07a7-4769-aa41-a91280200911 11/09/2020, 08:22 View bp-f80556ea-3ecf-4f66-8e47-776f50200911 11/09/2020, 08:22 View bp-5bb94fd6-beb0-47d1-9833-14efc0200911 11/09/2020, 08:22 View bp-905c4529-6bad-4db5-ab1e-19a1a0200911 11/09/2020, 08:22 View bp-a7c84b1b-3daa-4507-b509-a64c40200911 11/09/2020, 08:22 View bp-f85546c7-5787-4e88-bd02-95b560200911 11/09/2020, 08:22 View bp-c5c132f2-5f2b-4eb2-a8c3-3d4e80200911 11/09/2020, 08:22 View bp-bdffec45-65f9-4dfe-bf5f-b698a0200911 11/09/2020, 08:22 View bp-51a082e7-5217-4f24-9808-77b970200911 11/09/2020, 08:22 View bp-386f7216-625b-42d9-bcd7-897de0200911 11/09/2020, 08:22 View bp-0f530aec-9d9b-4f85-bcf6-f59fb0200911 11/09/2020, 08:22 View bp-0a9afac5-0e6d-495c-8315-b21af0200911 11/09/2020, 08:22 View bp-1653260f-3336-4690-b63a-5272b0200911 11/09/2020, 08:22 View bp-0d7d8693-9bcb-4b31-976f-d1f510200911 11/09/2020, 08:22 View bp-11177deb-1d1f-4b0c-9e12-249d70200911 11/09/2020, 08:22 View bp-0e7b8fd3-8c68-459f-91ea-cca340200911 11/09/2020, 08:22 View bp-83356767-8112-47f7-bfd0-4eb680200911 11/09/2020, 08:22 View bp-4c86019a-f666-40cd-9da1-7893d0200911 11/09/2020, 08:22 View bp-a5795e29-42ca-4ba6-8fce-88e750200911 11/09/2020, 08:22 View bp-080db871-d3da-42e5-85c4-7c7470200911 11/09/2020, 08:23 View bp-0c6c657e-0876-4a95-8c75-1e3c00200911 11/09/2020, 08:23 View bp-6970f663-403d-4b01-b0d8-58c800200911 11/09/2020, 08:23 View bp-79736586-b015-4635-aaea-352ea0200911 11/09/2020, 08:23 View bp-4befae3c-4b26-415b-b63d-b8ddb0200911 11/09/2020, 08:23 View bp-0ce273c0-5093-42c6-9001-c25330200911 11/09/2020, 08:23 View bp-370dd601-0058-40af-8cb3-845390200911 11/09/2020, 08:23 View bp-66ddaacf-c3b2-4c24-b443-d972e0200911 11/09/2020, 08:23 View bp-70551dac-602d-4432-b27c-631b60200911 11/09/2020, 08:23 View bp-ec5db689-6c43-458e-b0de-310dd0200911 11/09/2020, 08:23 View bp-44f4ef8c-b67e-41d7-b0d8-78dee0200911 11/09/2020, 08:23 View bp-38dfd74a-4087-4bfd-8ef7-e32aa0200911 11/09/2020, 08:23 View bp-b3f346c7-b920-443c-a790-feebe0200911 11/09/2020, 08:23 View bp-c7aac2c8-49ad-4afd-a46b-940f60200911 11/09/2020, 08:23 View bp-f2f7cd6d-37f0-4fcf-8638-514580200911 11/09/2020, 08:23 View bp-5d822d60-28d5-4650-bcce-356860200911 11/09/2020, 08:23 View bp-e0ab34f4-2619-4041-9ef6-0e4490200911 11/09/2020, 08:23 View bp-cf1953bc-c435-434e-aa4b-4a3df0200911 11/09/2020, 08:23 View bp-db14eab4-42ba-41d5-82ff-a66690200911 11/09/2020, 08:23 View bp-9836527e-f9b1-48cf-a807-5dc030200911 11/09/2020, 08:23 View

Asked by kirk11 2 mhí ó shin

Last reply by FredMcD 2 mhí ó shin

  • Cartlannaithe

MozCrashReason: MOZ_CRASH(Shutdown hanging before starting)

Crash Details: Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorI… (tuilleadh eolais)

Crash Details:

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.5.0,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:10.1.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 3234070528 AvailablePhysicalMemory: 1982582784 AvailableVirtualMemory: 138530881802240 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1866899390464 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1589907745 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1589270159 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"FireEye, Inc.":["AppMonitorDll.dll"],"International Business Machines Corporation":["ObsBaseAgent64.dll","WinSSOAgent64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcr120.dll","msvcp120.dll","VCRUNTIME140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","evr.dll","ntshrui.dll","TaskFlowDataEngine.dll","explorerframe.dll","dataexchange.dll","credui.dll","dxva2.dll","usp10.dll","MSAudDecMFT.dll","twinapi.dll","wscapi.dll","appresolver.dll","OneCoreCommonProxyStub.dll","DWrite.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","actxprxy.dll","CoreUIComponents.dll","cscapi.dll","OneCoreUAPCommonProxyStub.dll","cdp.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","iertutil.dll","WINMMBASE.dll","winmm.dll","AudioSes.dll","amsi.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","MMDevAPI.dll","rasadhlp.dll","wsock32.dll","wbemcomn.dll","oleacc.dll","mpr.dll","dsreg.dll","xmllite.dll","dhcpcsvc.dll","avrt.dll","RTWorkQ.dll","mfplat.dll","linkinfo.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","WinTypes.dll","msvcp110_win.dll","wshbth.dll","policymanager.dll","d2d1.dll","nlaapi.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","propsys.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","dbghelp.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","sppc.dll","slc.dll","wtsapi32.dll","rsaenh.dll","dpapi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","winsta.dll","devobj.dll","version.dll","sspicli.dll","userenv.dll","umpdc.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","powrprof.dll","win32u.dll","gdi32full.dll","wintrust.dll","cryptsp.dll","bcrypt.dll","msvcp_win.dll","KERNELBASE.dll","crypt32.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","windows.storage.dll","setupapi.dll","msctf.dll","combase.dll","shell32.dll","SHCore.dll","msvcrt.dll","user32.dll","nsi.dll","oleaut32.dll","ole32.dll","shlwapi.dll","kernel32.dll","clbcatq.dll","imm32.dll","rpcrt4.dll","sechost.dll","gdi32.dll","psapi.dll","ws2_32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","AccessibleHandler.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Sentinel Labs, Inc.":["InProcessClient64.dll"]} MozCrashReason: MOZ_CRASH(Shutdown hanging before starting.) Notes: FP(D00-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: esr SafeMode: 0 ShutdownProgress: quit-application StartupCrash: 0 StartupTime: 1589907352 SystemMemoryUsePercentage: 76 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200429190206","version":"68.8.0","vendor":"Mozilla","displayVersion":"68.8.0esr","platformVersion":"68.8.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8088,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":778,"installYear":2020},"hdd":{"profile":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"binary":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"system":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"06de1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"23.20.16.4973","driverDate":"2-28-2018","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Sentinel Firewall Control","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"IN","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","pdfjs.disabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":18197,"resetDate":18394,"firstUseDate":18197},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"webcompat@mozilla.org":{"version":"10.1.2","scope":1,"type":"extension","updateDay":18388,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18388},"ciscowebexstart1@cisco.com":{"version":"1.5.0","scope":1,"type":"extension","updateDay":18394,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"updateDay":18388},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}}} ThreadIdNameMapping: 24940:"Gecko_IOThread",24944:"JS Watchdog",24948:"JS Helper",24952:"JS Helper",24956:"JS Helper",24964:"Timer",24960:"JS Helper",24968:"Link Monitor",24972:"Socket Thread",25008:"IPDL Background",25012:"VsyncIOThread",25020:"WindowsVsyncThread",25024:"IPC Launch",25028:"Compositor",25040:"ImgDecoder #1",25044:"ImageIO",25056:"Cache2 I/O",25060:"Cookie",25076:"GMPThread",25080:"Worker Launcher",25096:"DOM Worker",25168:"StyleThread#0",25172:"StyleThread#1",25176:"StyleThread#2",25200:"ImageBridgeChild",25208:"ProcessHangMon",25216:"PlayEventSound",25272:"DataStorage",25280:"ProxyResolution",25304:"Cache I/O",25324:"mozStorage #1",25332:"HTML5 Parser",25336:"mozStorage #2",25348:"DNS Resolver #2",25356:"QuotaManager IO",25388:"DOM Worker",25400:"localStorage DB",25404:"mozStorage #3",25408:"ImgDecoder #2",25428:"mozStorage #4",25440:"DNS Resolver #3",25448:"DNS Resolver #4",25536:"URL Classifier",25540:"Classifier Update",25544:"mozStorage #5",25568:"COM MTA",24172:"DOM Worker",20856:"mozStorage #6",24780:"StreamTrans #7",20320:"StreamTrans #8",15796:"IndexedDB #5",21412:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 15334150144 TotalPhysicalMemory: 8480522240 TotalVirtualMemory: 140737488224256 URL: https://www.e-access.att.com/ccd/ UptimeTS: 3936.51422 Vendor: Mozilla Version: 68.8.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by nvini2000 6 mhí ó shin

Last reply by FredMcD 6 mhí ó shin

  • Cartlannaithe

Firefox crashes

bp-c5f05dab-f4d8-4ae3-9043-15fba0191118 bp-5db264f9-3dda-4063-956c-a97e30191119 (edited to add crash report posted in [another thread] - c) … (tuilleadh eolais)

bp-c5f05dab-f4d8-4ae3-9043-15fba0191118 bp-5db264f9-3dda-4063-956c-a97e30191119

(edited to add crash report posted in [another thread] - c)

Asked by sabasmartos 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox crashes

Hello experts, Hope you are all doing well. On a corporate Thinkpad T480 running Windows 10 Version 1803 OS Build 17134.1006 Firefox is crashing daily. Chrome or IE doesn… (tuilleadh eolais)

Hello experts,

Hope you are all doing well.

On a corporate Thinkpad T480 running Windows 10 Version 1803 OS Build 17134.1006 Firefox is crashing daily. Chrome or IE doesn't have the same problem. Troubleshooting performed so far: 1. Tried running Firefox for a full day in Safe Mode: Still crashes - bp-d9e945ed-e475-4b92-a449-e3b620191002 2. Tried ESR version of Firefox - no improvement. 3. Re-installed Firefox a few times - no improvement. 4. Chrome, IE, Edge do not have the same problem but they are not Firefox : ) 5. Reviewed the Firefox crashes knowledge base and tried everything listed there. Last test was to use Firefox for a day in Safe Mode (wasn't easy but I coped with it)

Something i've noticed (not 100% sure about it) is that if I leave a private window open the crash is somehow more likely to occur.

So far my observations are that this is some sort of a memory leak-like problem as just before the crash tabs on the browser and some content on pages becomes blank when I hover over with the mouse. Task Manager shows very high Memory usage 1,5-2 GBs.

Any and all advises are welcomed. Thank you!

Regards, Dimitar

Asked by dimitrof.dimitar 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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How to fix lag/delay when typing on address bar?

There is a delay sometimes when I type in the address bar. It only happens when using the address bar, when I use search bars in websites or type in Google Docs there is … (tuilleadh eolais)

There is a delay sometimes when I type in the address bar. It only happens when using the address bar, when I use search bars in websites or type in Google Docs there is no delay. I tried opening Firefox on Safe Mode, but the problem persisted. I also tried resetting the all browser.urlbar preferences that I had modified to default, but it still lags.

Asked by Tiago 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Copy and paste doesn't work

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux … (tuilleadh eolais)

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux distribution file Kali - 1.0

PS: Even tried to copy and paste while editing this message but it didn't work (I trie copy and paste using Ctrl+C/Ctrl+V, right click, middle-click/select/middle-click but nothing worked)

Asked by keith.akshay 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox crashes

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the win… (tuilleadh eolais)

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the windows forms app to crash as well. The issue appears to be intermittent. Can we please get some more details and potentially a solution to avoid this in the future?

Example crash id: bp-6143d7c7-4af9-46f4-a70b-11ee90190402

FireFox Quantum 60.6.1esr (64-bit)

We do use Roboform Version 7.9.32.2 as well.

Asked by barry.g 1 bhliain ó shin

Last reply by TyDraniu 1 bhliain ó shin

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History doesn't show when typing in address bar, and Enter doesn't work -- until I press, backspace, space, / or #

When I type in the address bar, I am used to seeing my history show up as I type; and pressing the Enter or Return key to navigate to the thing I typed. Now the hi… (tuilleadh eolais)

When I type in the address bar, I am used to

  • seeing my history show up as I type; and
  • pressing the Enter or Return key to navigate to the thing I typed.

Now the history doesn't show as I type, and Enter/return has no effect... Until I type one of the following things: backspace, space, / or # (there may be more). Then the history shows up and Enter works again!!

If I type any other character after any of those, then the history disappears and Enter stops working again.

What gives? Is this a bug? Or a setting somewhere?

It's super annoying.

Never seen this before. IT just upgraded my machine to Windows 10, removed my previous Firefox installation, and force-installed the ESR version of Firefox (60.5.2esr (32-bit)).

Asked by jfcorbett 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Firefox causing BSOD Win 10 Pro X64

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Scree… (tuilleadh eolais)

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Screens. When I look at the memory dump files, I see that the faulting application is Firefox. Can somebody assist me with this file and offer some insight into how I can circumvent further disasters?

I do have the memory.dmp file. Can I share it?

Asked by donnyc 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Why Does Firefox Freeze When I Try to Log into my Lloyds Bank Online account.

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plu… (tuilleadh eolais)

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plus none of the 'buttons' on Firefox will operate - file, edit etc. I have version 60.5.2. Firefox works fine on all other websites. I have tried emptying cache and deleting browsing history. I can access the online site with other browsers. Any ideas on how I can use Firefox to access my account

Thanks

Asked by Bluemoontgh 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox crahes on large and long xml download

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a … (tuilleadh eolais)

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a new window/tab is opened with the download URL and is loading for a long time. Than Firefox crashes: "Gah. Your tab just crashed."

How do I get info what the problem is? Is the file to big for the XML renderer? Or any other?

Asked by Paul.FE 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Not able to read tou.tv (Radio Canada) since January 2019

I'm using Firefox ESR 60.4 Linux on Debian I was used to access the following site with no problem before January 2019. https://ici.tou.tv Since then, I receive an error … (tuilleadh eolais)

I'm using Firefox ESR 60.4 Linux on Debian I was used to access the following site with no problem before January 2019. https://ici.tou.tv Since then, I receive an error message all the time. I have tried many solutions without any success. Your the latest try. Otherwise I'll be compelled to get Chrome to watch differed TV programs! Thank you.

Asked by Gillis335TD 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (tuilleadh eolais)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 2 bhliain ó shin

Last reply by sergiobetween 1 bhliain ó shin

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Типы расширений, поддерживаемые в Mozilla Firefox 17.0.9 ESR

Доброго времени суток! Подскажите, пожалуйста, какие способы разработки расширений допускаются в Mozilla Firefox 17.0.9 ESR. Как это можно определить? Спасибо!

Asked by alex_lit_vin 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

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tell me how to change back the setting we changed yesterday

had problems with script warning and the games were running very slow and would freeze. you had change a setting that help but it will not stay on other pages on the same… (tuilleadh eolais)

had problems with script warning and the games were running very slow and would freeze. you had change a setting that help but it will not stay on other pages on the same site

Asked by frostyos2 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin