Firefox Community Forum

Please tell me how I can download two tickets I just bought for April 23 for a church in Paris. I get this message: "Check that Firefox has permission to access the web (you might be connected but behind a firewall)". What do I do next?

For reasons that are not clear, a few days ago, Firefox would not download any files — giving a failure message. I have tried all the different ways of resetting, disabling extensions etc, and even deleting Firefox and re-installing, but that has not solved the problem. Help!

Hello! I'm trying to download a quantity of audio files from a specific website. Once I open firefox, I can manage to download a few in that session - anywhere from 1 to 10 usually. Then, at some point, the downloads start to hang. They appear as how they do when they're loading - "Unknown time left - 0 bytes (0 bytes/sec)". However, they never load. The only solution is to restart Firefox, to be able to download a few more.

I'm on Linux mint, Firefox version 137.0.2 (64-bit). I tried running firefox through the terminal to see if anything would show up when the downloads stop working, and I got this:

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt [Child 47831, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47831): dconf-WARNING **: 17:00:51.332: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47834, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47834): dconf-WARNING **: 17:01:05.497: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47553, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47553): dconf-WARNING **: 17:01:14.186: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied

And a lot of "ATTENTION: default value of option mesa_glthread overridden by environment." - but those seem to happen all the time during regular usage.

Any way I can go about troubleshooting this, or am I stuck with restarting Firefox every few files I need to download? Thank you in advance for any help or advice.