Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

control + up shortcut does not work now. does not go to top of page.

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was … (tuilleadh eolais)

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

Asked by Joe P 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 26 soicind ó shin

Cannot reach a website except in private browsing but...

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regu… (tuilleadh eolais)

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Asked by mike745 23 uair ó shin

Last reply by jscher2000 - Support Volunteer 1 uair ó shin

Outdated version of Firefox listed at >Installed Apps<

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefo… (tuilleadh eolais)

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefox listed at [Settings/Installed Apps] and [Control Panel/Uninstall or remove apps] on my Win11 23H2 22631.3593 (screenshot attached).

In order to get rid of outdated items from the list, I need to reinstall Firefox completely, but the same thing is happening with every update of Firefox.

Is there a way to resolve this and why is this happening?

Asked by Jed 6 huaire ó shin

Last reply by jscher2000 - Support Volunteer 1 uair ó shin

mozilla thunderbird master password/don't know it

My email address is grandhaven@roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - … (tuilleadh eolais)

My email address is grandhaven@roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Asked by jonrobam 1 uair ó shin

Last reply by jscher2000 - Support Volunteer 1 uair ó shin

Tab crashes

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me… (tuilleadh eolais)

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me doubt the integrity of Firefox. The problem can be circumvented (at least for a while) by closing and re-opening Firefox, but I'd prefer not to have to keep doing this.

Asked by Shenn_Ghaelgeyr 4 huaire ó shin

Last reply by Paul 3 huaire ó shin

Images disappear

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today… (tuilleadh eolais)

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today's update. I've tried creating a new profile, troubleshooting mode, disabling hardware acceleration, disabling dark reader, changing the windows override settings to NEVER - NONE OF IT WORKED!! I'm getting really ticked-off by this crap! Didn't have this problem until the newest "great" update!

Asked by Brendan R 11 uair ó shin

Last reply by cor-el 7 n-uaire ó shin

How to Disable the Privacy / Incognity Window

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window.… (tuilleadh eolais)

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window. I know I can install a website blocker - which I have, but it does not apply to the private window so I have full access to social media on it, I just have to log in. I want to COMPLETELY block Facebook and Instagram off of my laptop. Is this possible? Thank you!

Asked by anya.cherepanova131018 1 lá ó shin

Last reply by cor-el 7 n-uaire ó shin

Opening Firefox

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen. … (tuilleadh eolais)

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen.

Asked by kmcross76 12 uair ó shin

Last reply by cor-el 7 n-uaire ó shin

Firefox not loading certain sites/pages + Can't see addon panel when I click on addons except one pixel on lower right corner of addon button on Firefox Toolbar

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are det… (tuilleadh eolais)

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are details:

What is working: 1. I can go to google, amazon, yahoo, and certain other websites home page, and type certain queries in the google.

What is not working: 1. I can't load Duckduckgo(dot)com, nor ddg(dot)gg 2. Though I can open Google(dot)com, but I can not search anything in Google. I can see autocompleted/suggested results in Google, but nothing happens when I click on those autocompleted/suggested queries (screenshot attached, see lower left corner, *.gstatic.com/*.google.com is loading forever). 3. I can't open any addons/extensions. For eg. Tab Session Manager, or even Bitwarden does not load when I click on it, except it shows a pixel on the right corner of addon button on Firefox Toolbar (screenshot attached for that pixel towards the right lower corner of the icon).

What I have tried already - 1. Firefox is up to date as of a few minutes ago. 2. Underlying OS is up-to-date as of a few minutes ago. 3. I have tried disabling all addons and it did fix the problem. 4. I tried changing theme (which was default black) to default, and it did not fix the problem. 5. Tried restarting PC and it did not solve the problem. 6. I tried troubleshooting mode and it DID fix the problem while I was in troubleshooting mode, at least sites were loading. But as I exited troubleshooting mode, addons started loading for a few seconds, and then once Firefox is loaded fully, I started experiencing the same problem. 7. Tried toggle HTTP3 enable/disable, which did not fix the problem. 8. Followed Firefox troubleshooting guides, it did not solve the problem (except troubleshooting mode). I tried disabling hardware acceleration and disabled any protection modes, DNS over HTTPs and other settings which might interfere in site loading - none of that worked.

My hypothesis so far - As I can access some sites on the internet, I have ruled out DNS issues and networking issues. I tried disabling all addons and it did not fix the issue (except when in troubleshooting mode) - which tells me addons are not necessarily a problem. However, I could not find what all things troubleshooting mode disables, and perhaps I should find that out. Could anyone please share any insights or your thoughts on what I might be missing? Firefox is my primary browser and a lot of my tasks are pending from over a day now. Any help is greatly appreciated! Thanks a lot!

Asked by jac_apk 10 n-uaire ó shin

Last reply by cor-el 7 n-uaire ó shin

My primary password will not work on the app on my iphone

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my pri… (tuilleadh eolais)

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my primary password, saying it is incorrect. I have deleted the app and re-installed it on my phone, but it still does not work. Why will my account not open on my iphone app? Thank you!

Asked by cherylmarion 13 uair ó shin

Last reply by cor-el 10 n-uaire ó shin

Firefox 126.0 on Sonoma 14.5 not saving passwords

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6… (tuilleadh eolais)

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Asked by momiller77 1 lá ó shin

Last reply by cor-el 10 n-uaire ó shin

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (tuilleadh eolais)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 mhí ó shin

Last reply by cor-el 10 n-uaire ó shin

Search bar/tool bar redirecting to other sites...is it my ISP or wut? :CCC

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consiste… (tuilleadh eolais)

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consistently.

Also, why is it so hard to report the issue? I know Mozilla is a nonprofit, but there was literally no way at all to just report the problem? All I can do is message a volunteer? Feels broken. Thank you.

Asked by lovelifeink 18 uair ó shin

Last reply by TyDraniu 17 uair ó shin

Firefox keeps changing my url from http to https

Hello, I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http … (tuilleadh eolais)

Hello,

I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http again for my tests, but everytime I type http://localhost:8000, Firefox changes it to https://localhost:8000.

I already tried to clear everything in the history, even the cookies, but it didn't work.

What should I do?

Also, could you fix this bug? I've found articles from 5 years ago reporting this issue, but the bug hasn't been fixed yet

Asked by Ildomar Gomes de Carvalho Junior 18 uair ó shin

Last reply by TyDraniu 17 uair ó shin

Translation does not work

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TR… (tuilleadh eolais)

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TRANSLATE. Right clicking and choosing "Translate" does not work since "translate" does not exist on the tab.

The Firefox translate feature only works on the initial screen!

I can find no setting to fix this

Asked by ronaldchampagne49 5 lá ó shin

Last reply by Paul 18 uair ó shin

Major issues using some sites

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, the… (tuilleadh eolais)

Hi there, Can anyone help me please. Ive been using Firefox forever and yesterday I signed into a Gmail account to send an email to someone, I typed in who it was to, then subject and then when I went to type into the body of text, the keyboard wont work.

I thought there was an issue with the keyboard but I then I tried to type in issues on firfox and loads of text is missing, I basically cant use firefox at the moment as Im only viewing half the info.

Ive been sent a credit not from someone and this is what its viewing like.

I didnt change anything that Im aware of

Thanks and fingers crossed in anticipation. Andrea

Asked by thestudio1 5 lá ó shin

Last reply by jscher2000 - Support Volunteer 23 uair ó shin