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Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (tuilleadh eolais)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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How to troubleshoot crashes when no crash report is generated?

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB … (tuilleadh eolais)

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB RAM running Clear Linux and intended to be used as a digital sign. No other applications are running. There is only a single tab loading a single page from localhost. No extensions are installed. The page is a simple layout using CSS grid. Javascript is used to create a slider with four slides, to cycle through a series of videos hosted locally, and periodically check for content updates. Below is the JS in it's entirety.

My feeling is that it's a memory issue, possibly to do with the video playlist, but I've been monitoring memory usage via about:performance and the tab with the sign has never used more than about 5MB. I've also been monitoring the system resources via htop and I've never seen it go higher than about 1000MB. How can I track down this issue?

Thanks in advance!


<script>

   const swiper = new Swiper('.swiper', {
       autoplay:{delay:10000},
       loop:true,
       effect: 'fade',
       fadeEffect:{crossFade:true}
   });
   
   let video = document.querySelector('video'),
       source = video.querySelector('source'),
       vids = Object.values(JSON.parse('!getVideos')),
       i = 1; //start at 1 instead of 0 because the first is already playing
       
   video.addEventListener('ended', function(){
       source.src = vids[i++];
       if(i == vids.length) i = 0;
       video.load();
       video.play();
   });
   
   //check for content updates
   let seconds = 60,
       lastUpdate = null;
       
   setInterval(() => {
       let req = new Request('~6'),
           headers = new Headers();
           
       headers.append('cache-control', 'no-store, must-revalidate');
       
       fetch(req, {method:'GET', headers:headers})
           .then(response => response.json())
           .then(data => {
               let updated = JSON.stringify(data)
               if(lastUpdate === null) lastUpdate = updated;
               
               if(lastUpdate !== updated) location.reload();
               
           }).catch(console.error);
   }, (seconds * 1000));

</script>

Asked by dwillis840 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

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Instagram crashes on firefox

Instagram crashes on firefox every few days, happens when reading posts or watching stories (no new content is loading during crash). Happens only on firefox, never on ot… (tuilleadh eolais)

Instagram crashes on firefox every few days, happens when reading posts or watching stories (no new content is loading during crash). Happens only on firefox, never on other websites. Happen every few days, when I press reload the website after crash, it works temporarily, but it may happen after some days. My network is good enough.

using 91.0 (64bit) firefox, macOS Big Sur 11.5.1, both latest version

tried delete cookies and history, turn off hardware acceleration. I didn't install any extra extensions.

feel angry everytime crash, didn't manage to submit crash report, just do it now, not sure how it could help though

https://crash-stats.mozilla.org/report/index/a2005fd4-b2b7-4a01-b23d-aa5620210813 https://crash-stats.mozilla.org/report/index/4bcc784f-60a1-443d-8eae-2e7390210813 https://crash-stats.mozilla.org/report/index/9e2a3f31-43c9-4121-9d4e-1786b0210813 https://crash-stats.mozilla.org/report/index/373d5c78-66fc-4fbb-937b-d81780210813

feel sad because i know it would crash again after some days. What can I do?

Asked by ls3x1wqvl5 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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firefox 91 tabs always crashing with ebay

Hello since i've upgraded to firefox91, i've got a tab crash each time i go to ebay.fr. The message is : "Gah. Your tab just crashed." I've submitted the bug report… (tuilleadh eolais)

Hello since i've upgraded to firefox91, i've got a tab crash each time i go to ebay.fr. The message is : "Gah. Your tab just crashed."

I've submitted the bug report : ee05d71c-a653-4c91-9094-42ea10210821 I've been able to produce the problem only with ebay.fr and ebay.com. The problem does also occur in troubleshooting mode. clearing the cache does not help.

System is linux fedora up to date

Suggestions and help are welcome to solve the problem...

Asked by philippe.ventrillon 1 bhliain ó shin

Answered by philippe.ventrillon 1 bhliain ó shin

  • Cartlannaithe

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (tuilleadh eolais)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

Asked by WhiteBimmer 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (tuilleadh eolais)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

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Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (tuilleadh eolais)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 1 bhliain ó shin

Answered by zarsss 1 bhliain ó shin

  • Cartlannaithe

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (tuilleadh eolais)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I… (tuilleadh eolais)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

Asked by djbowen08 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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  • Cartlannaithe

Firefox is crashing frequently

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be… (tuilleadh eolais)

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128

Asked by Zgamer96 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox Crashing

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing bp-c85932d0-8800-4e21-b… (tuilleadh eolais)

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

bp-c85932d0-8800-4e21-bb94-64c1d0210704

Asked by more.besho 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox stops responding and sometimes turns itself off

I have two problems with Firefox 90.0.2 (64-bit). 1. Sometimes the program stops responding; sometimes it restarts on its own but sometimes I have to close it. 2. Som… (tuilleadh eolais)

I have two problems with Firefox 90.0.2 (64-bit).

1. Sometimes the program stops responding; sometimes it restarts on its own but sometimes I have to close it.

2. Sometimes when I switch from Firefox to another open program Firefox closes on its own.

Thanks.

Asked by crl4242 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Mac Big Sur Firefox crashes on startup every version after 89

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ p… (tuilleadh eolais)

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ page Word document. The only solution is to reinstall v89.0.2 and it works fine. Then not allow automatic updates.

Any suggestion appreciated.

Thanks Ken

Asked by krstone1 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (tuilleadh eolais)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox is always crashing on certain websites

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028 On certain websites, for example unsplash as described in the error code, Firefox always crashes. First th… (tuilleadh eolais)

This is my error code: bp-b9b9c80e-b9ae-42f4-9dff-b2ee00211028

On certain websites, for example unsplash as described in the error code, Firefox always crashes. First the whole window including the menu bars will flash white and then it will crash... Opening in troubleshoot mode will lead to the same result.

Thank you if you can help me.

Asked by domerono 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (tuilleadh eolais)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

Asked by arek77rz 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

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Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine … (tuilleadh eolais)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 1 bhliain ó shin

Answered by FuzzyTheBear 1 bhliain ó shin

  • Cartlannaithe

Tabs keep Crashing despite having reinstalled Firefox 6 times now.

On my new PC with a fresh and fully up to date installation of Windows 10, Firefox tabs keep crashing for no reason. Ticking all the boxes they give me in the crashed ta… (tuilleadh eolais)

On my new PC with a fresh and fully up to date installation of Windows 10, Firefox tabs keep crashing for no reason.

Ticking all the boxes they give me in the crashed tab and hitting reload/refresh tab is unlikely to actually fix the tab. I have to hit that button at least 5 times to maybe get the tab working again and even then it's basically a coin-toss whether it actually gets fixed or not.

I have 7 firefox.exe.(number).dmp files with no way to upload them here but if there is an way to do that please let me know so I can provide additional data.

Please help me with this ASAP, I'd rather continue to use Firefox on my new machine than go back to Chrome. Thank you.

Asked by Sealion 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Firefox freezes when calling context menus and opening new windows

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happ… (tuilleadh eolais)

This has been a persistent problem for me. I first posted about it here. Since then problem has gotten progressively worse - the number of scenarios where the freeze happens has expanded and the frequency has increased. The gist of the problem is that Firefox freezes: a white transparent overlay appears over the window, the interface stops responding and no crash report is generated.

When it happens:

1) When calling any sort of context menus and dialogs. It first began to happen when interacting with autofill menus for input forms, but now it happens with any context menu - input forms, file save dialogs, menus in the menu tab and even the right click context menu.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It used to happen after about an hour of browsing, but after I attempted a clean reinstall of the browser (see below) the frequency increased dramatically and I am now lucky to get half an hour of browsing before it restarts.

What I've tried so far:

1) Looking for problematic extensions. Running Firefox in safe/troubleshooting mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. Reinstalling the browser without installing any extensions also does not resolve the issue, so any extension-related problems are seemingly ruled out.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5. Just in case, I also increased the page file size on the main drive where Firefox is installed and enabled page files on all local drives (it was disabled for 3 out of 6 for some reason). This also didn't resolve the issue.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I tried removing all of them. The issue persisted.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Deleting the session files again after that did not make the issue go away again.

8) Doing a complete reinstall of the browser. I uninstalled Firefox from the Control Panel, then went into the AppData folder and manually removed any references to Firefox. After that I installed the latest version of the browser and refrained from syncing the new instance with my Firefox Account, or installing any extensions. Even with that, the issue persists.

9) Checked for hardware problems. Tests of RAM and the SSD on which Firefox is installed produced no errors. The issue also persisted through a GPU upgrade. Barring some arcane motherboard or CPU issue, I think hardware problems are ruled out - and it seems unlikely that a motherboard or CPU hardware issue would affect Firefox and only Firefox.

Please help, this is an extremely frustrating problem and

Asked by nlkonovalenko 1 bhliain ó shin

Last reply by nlkonovalenko 1 bhliain ó shin