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Firefox Tab keeps crashing on certain sites (tested mostly on twitch)

The tab keeps crashing: bp-6ab50b7b-01af-46cd-a55d-313f70221019 Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do? … (tuilleadh eolais)

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

Asked by Mrs_Puffington 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Latest update is unstable on Windows 10

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on … (tuilleadh eolais)

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on restart. I've sent in about 10 reports today alone. Firefox is unstable and I'm unfortunately switching to Edge to continue to enjoy the web.

Asked by pem79 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (tuilleadh eolais)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (tuilleadh eolais)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Firefox crashing occasionally on startup

Hi all, Firefox is crashing when launched, but not all the time. After a couple of tries, it will launch without issue. This is a brand new Windows 11 Pro installation … (tuilleadh eolais)

Hi all,

Firefox is crashing when launched, but not all the time. After a couple of tries, it will launch without issue. This is a brand new Windows 11 Pro installation with all updates. I have run some windows debloating scripts like privacy.sexy and WinDebloatTools, thinking that might have something to do with it, but not sure where to start in troubleshooting this. Any help with where to start looking would be great. Thanks!

Asked by judas.daedalus 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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New tab crashes upon opening

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replace… (tuilleadh eolais)

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replaces them with a crash error. I have been tinkering around with the settings and found out it only happens when "shortcuts" is turned on for New tab. If turned off, New tab loads normally. Full disclosure: I am using Nightly on a computer nearly (but not totally) supported by Windows 11. No Nightly experiments that I think should interfere with a new tab are turned on. Thank you for your time.

Asked by Rodrigo 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

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About Mozzila firefox crash- recently on my Laptop.

Last few days , my laptop( windows 10) system got hanged for some reason. Then second time I got the message on my laptop , that Software Mozzila Firefox got crashed.… (tuilleadh eolais)

Last few days , my laptop( windows 10) system got hanged for some reason. Then second time I got the message on my laptop , that Software Mozzila Firefox got crashed. It had stopped working for few minutes then I restarted it. 1) Has it happened to my System? 2) or even others got the same experience? 3) How to start PC when windows stopped working Suddenly. 4)Was the Mozzila Firefox failure / crash, was the reason, behind PC not working during first time? 5) On laptop a message appears , to upgrade Operating system to Windows 11( currently it is windows 10) from MS. What is the suggestion from Mozzila/

Asked by Dilip Manohar 1 bhliain ó shin

Answered by Paul 1 bhliain ó shin

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Firefox 106.0.3 crashes 5-6 times on launch on Windows 11

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875 I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 … (tuilleadh eolais)

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875

I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 works. The problematic profiles crash 5-6 times on launch, regardless whether Firefox was started in "normal" mode or safe mode. I submitted all crash reports I found at about:crashes. Here are the IDs:

  • bp-f61336b8-fa04-40c7-9945-4853a0221031
  • bp-e10e9ad6-f782-481f-9875-b8e1c0221031
  • bp-07069ce4-d44a-4fd1-bc4a-d37c00221031
  • bp-d1bcd620-3644-464f-9a8e-472fc0221031
  • bp-5662b294-a3bf-45de-94a6-98e020221031
  • bp-dd388913-93ce-41ba-a43b-b74c00221031
  • bp-a6dab4aa-bffd-4e4a-8b77-219050221031
  • bp-5ad6b85d-9223-4ee0-8028-d28d90221031
  • bp-6eb9503b-08c6-47d9-86b6-c09f00221031

I see various DLLs related to a program called ExplorerPatcher in the reports. I've been using it for months and I've had no crashes with pre 106.x.x versions.

Asked by Savan Weylyn 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox keeps crashing

Dear sir , My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is v… (tuilleadh eolais)

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Asked by mohinur533 1 bhliain ó shin

Last reply by TyDraniu 1 bhliain ó shin

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Tabs CONSTANTLY crash, or Firefox will REPEATEDLY CTD

crash reports - I KNOW you asked for 5 or 10, but this may show the SCALE of the issue (BTW, I'm on Manjaro / KDE, all software up to date as of 11/1/22 17:30) bp-b98dae… (tuilleadh eolais)

crash reports - I KNOW you asked for 5 or 10, but this may show the SCALE of the issue (BTW, I'm on Manjaro / KDE, all software up to date as of 11/1/22 17:30)

bp-b98daefd-92f9-4cdc-b0a5-cd6f10221031 10/31/22, 09:32 bp-16216fcf-04ab-4bcd-b2b1-547d70221031 10/31/22, 09:22 bp-44dce86f-99f4-43c4-a2a3-199630221029 10/29/22, 08:21 bp-4e889961-a94e-4a23-8fcb-ec1b90221029 10/29/22, 08:21 bp-d1041b32-bee2-4cbc-9e82-b914f0221029 10/29/22, 08:21 bp-5b4a960b-70d9-4157-9036-0c5530221029 10/29/22, 08:21 bp-0a061943-6182-402f-9a5b-d034e0221029 10/29/22, 08:21 bp-46657089-3eb9-41c2-8042-23f490221029 10/29/22, 08:21 bp-6ca3a2e4-a04f-40e3-82b1-7cf2c0221029 10/29/22, 08:21 bp-030c1747-f558-4aa3-bccb-e0bbd0221029 10/29/22, 08:21 bp-587523bd-c3d4-4743-a406-b64c80221029 10/29/22, 08:21 bp-24852d1a-b743-44f0-b3b0-152510221029 10/29/22, 08:21 bp-8c621d21-1870-40b6-af90-117740221025 10/25/22, 15:38 bp-f42b6108-a3ea-4cef-8659-926870221025 10/25/22, 15:38 bp-6b3be74d-2243-479e-a146-9e4ee0221025 10/25/22, 15:38 bp-7b216135-f922-4583-aa06-d7a560221025 10/25/22, 15:38 bp-18d96b8a-72b5-45e8-98ea-b21870221025 10/25/22, 15:38 bp-4df46564-641f-431a-bc22-ab2d70221025 10/25/22, 15:38 bp-466fd544-d06f-4e1c-b538-400e50221025 10/25/22, 15:38 bp-4c90e551-30bc-45c3-b950-dcea40221025 10/25/22, 15:38 bp-b2a18f42-7dae-4e2a-869e-a99370221025 10/25/22, 15:38 bp-f959b43e-42a4-42ef-8d97-41c520221025 10/25/22, 15:38 bp-3449d86f-3cbe-400c-b14c-df3350221025 10/24/22, 21:09 bp-de82dbea-532b-4ecd-9afc-296f30221024 10/24/22, 19:51 bp-61e09b84-6839-47de-b806-949c60221024 10/24/22, 19:26 bp-e32e4388-01a7-473f-bc59-084030221024 10/24/22, 19:26

Asked by Nitemist 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Firefox browser crashes

Firefox is my primary browser. As soon as I try to play any video it freezes / crashes. It is also doing it using other browsers. I have tried all troubleshooting steps… (tuilleadh eolais)

Firefox is my primary browser. As soon as I try to play any video it freezes / crashes. It is also doing it using other browsers. I have tried all troubleshooting steps online. I have deleted and updated drivers. no change.

Asked by catheymd 1 bhliain ó shin

Last reply by catheymd1 1 bhliain ó shin

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Mozilla crashes when trying to watch a video

I am unsure where to post the results. bp-18bec51d-28dc-4d1e-8645-921b00221026 10/26/2022, 3:36 PM View bp-b5b69926-7dab-4939-b1ce-8d4790221026 10/26/2022, 3:36 PM … (tuilleadh eolais)

I am unsure where to post the results. bp-18bec51d-28dc-4d1e-8645-921b00221026 10/26/2022, 3:36 PM View bp-b5b69926-7dab-4939-b1ce-8d4790221026 10/26/2022, 3:36 PM View bp-43200102-125a-435d-88a9-66ce40221026 10/26/2022, 3:36 PM View bp-15a95f88-753b-47c4-815e-b62a20221026 10/26/2022, 3:36 PM View bp-a6e04c44-b345-4b03-b21a-50fa10221026 10/26/2022, 3:36 PM View

Asked by catheymd 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Constant Firefox crashes

Hello, I want to report an issue with the Firefox 102.4 ESR for Linux. System: OS: Raspberry Pi OS (64-bit) An Addon called „ebesucher“ is installed and in use. This a… (tuilleadh eolais)

Hello,

I want to report an issue with the Firefox 102.4 ESR for Linux.

System: OS: Raspberry Pi OS (64-bit)

An Addon called „ebesucher“ is installed and in use. This addon always visits a new website within a few seconds and that’s it, nothing special. Sometimes Firefox working for a long time, but sometimes it crashes within an hour more than one time.


So, I want to know why and is it fixable? It’s a very annoying issue.

Screenshot of latest Crash ids and signature are attached.

Kind regards

Asked by walter.malitsch 1 bhliain ó shin

Last reply by walter.malitsch 1 bhliain ó shin

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Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (tuilleadh eolais)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 1 bhliain ó shin

Last reply by beaven603 1 bhliain ó shin

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crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (tuilleadh eolais)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 1 bhliain ó shin

Answered by ginnynewton 1 bhliain ó shin