Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Long search

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to fr… (tuilleadh eolais)

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to freeze. Furthermore, in the settings it says that "Your browser is being managed by your organization" and I don't know what that means or which organization it is. There is some document on the link and that's it.

Asked by mrBoj 6 mhí ó shin

Last reply by mrBoj 6 mhí ó shin

NetworkError when attempting to fetch resource.

Receiving this error from www.hertz.com (only) when using Firefox 132.0.2 on Win10. Other browsers (Chrome, Edge) do not exhibit this problem. I have tried both "Private"… (tuilleadh eolais)

Receiving this error from www.hertz.com (only) when using Firefox 132.0.2 on Win10. Other browsers (Chrome, Edge) do not exhibit this problem. I have tried both "Private" and non Private modes in Firefox with no difference. Any thoughts or suggestions are greatly appreciated.

Asked by lalaustex 5 mhí ó shin

Last reply by lalaustex 5 mhí ó shin

  • Cartlannaithe

Hover on tab does not show tab description after Firefox has been up for a while

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 de… (tuilleadh eolais)

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

Asked by Michel 7 mí ó shin

Last reply by Michel 7 mí ó shin

Different page size across different platforms: laptop vs. PC?

I'm logged in to my Firefox account, I visit (for example) ESPN.com on my PC. I adjust the size to fit my PC screen, then when I visit the same site on my laptop the webs… (tuilleadh eolais)

I'm logged in to my Firefox account, I visit (for example) ESPN.com on my PC. I adjust the size to fit my PC screen, then when I visit the same site on my laptop the website doesn't look right so I have to size down, but then when I visit on my PC I have to size up again etc etc etc.

I want to individualize the size of webpages, how do I do that?

Asked by batboy42 5 mhí ó shin

Last reply by batboy42 5 mhí ó shin

Firefox won't search

I have a Mac that was running Sequoia 10.14.7 I think. Firefox hasn't been giving search results since yesterday so I updated Firefox and restarted it. Still got blank pa… (tuilleadh eolais)

I have a Mac that was running Sequoia 10.14.7 I think. Firefox hasn't been giving search results since yesterday so I updated Firefox and restarted it. Still got blank pages after updating. Firefox suggested re-installing so I did. I got no warning DURING installation that the newest version would not work with Sequoia. There was a light gray circle slash through the icon when I installed it, but have never see that when installing apps before. I was given an option to replace the original Firefox or install a second version, so I chose "replace," thinking I was keeping it simple. I updated Mac OS to Catalina 10.15.7--an action I've been avoiding due to all of my most important documents being on an older version of Word for Mac 2011, and TBH I resent having to pay for a subscription to access my Word & Excel documents for revision or printing, and don't like keeping my documents on the cloud...as required by newer versions of MS Office. Now I have Catalina & the newest version of Firefox and can't do the two most important things I need to do on my computer: Work with my Word docs and Firefox STILL PRODUCES BLANK SEARCH RESULTS PAGES. I've now essentially lost access to all my Office docs due to chain reaction fuster cluck resulting from a blank Firefox search page 2 hours ago. PLEASE ADVISE.

Asked by gcptq4vr89 5 mhí ó shin

Last reply by gcptq4vr89 5 mhí ó shin

  • Cartlannaithe

Issue loading images on specific site on Linux

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because … (tuilleadh eolais)

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

Asked by ben170 7 mí ó shin

Last reply by ben170 6 mhí ó shin

Firefox Screenshots on Mac no longer upload to Sugarsync

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep … (tuilleadh eolais)

Firefox has an excellent built-in screenshot feature that allows users to take full page screenshots of web pages. I am a Mac user. I use Sugarsync cloud service to keep my Mac Studio desktop (OS 12.6.3 Monterey) and Macbook Air (OS 13.3 Ventura) laptop in sync. I am running Firefox 133.0.

I have noticed that Firefox .png screenshots have not been uploading properly to Sugarsync for the last 6 months or so. In Finder a green tick appears which indicates that a file has been properly uploaded to SugarSync but when I go to the Sugarsync app I can see the following error message for such files "Waiting on upload from Mac Studio". This means that screenshots I take on my desktop do not go across to my laptop and vice versa.

I spoke to the very helpful tech support (Luis M, senior tech support) at Sugarsync today and he and his colleague were able to figure out that the problem has to do with the attributes of the saved .png files.

I will outline the issue in detail:

On a Mac you can examine the attributes of a file by doing the following: - right click on the folder in which your file is located and click "new terminal at folder". This opens a new terminal window - type the following: xattr -l and then drag and drop the file name from finder next to the "xattr -l" and then insert a space, a dot and a forward slash and press enter, i.e. myusername@NameOfMyComputer Foldername % xattr -l full path and file name ./

For example if I take a screenshot of the following URL: https://www.mlb.com/ and I save the screenshot in a folder I have named "Firefox Screenshots" it saves as as "Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball" on my computer. I can examine it's attributes in terminal using the steps outlined above:

myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-46-28\ The\ New\ York\ Times\ -\ Breaking\ News\ US\ News\ World\ News\ and\ Videos.png ./

When I click enter it generates a massive amount of information that looks like this: /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-46-28 The New York Times - Breaking News US News World News and Videos.png: com.apple.quarantine: 0081;6753c517;Firefox;0F67116D-C970-45CB-A578-65EAFC93F6DD myusername@NameOfMyComputer Firefox Screenshots % xattr -l /Users/myusername/Firefox\ Screenshots/Screenshot\ 2024-12-07\ at\ 14-48-02\ MLB.com\ The\ Official\ Site\ of\ Major\ League\ Baseball.png ./ /Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.metadata:kMDItemWhereFroms: bplist00?_Q?^data:image/png;base64,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 etc etc etc

The total output is over 19 million characters long due to the long alphabet soup that is generated. And this why Sugarsync is unable to properly upload the file.

You can retrospectively fix folders that contain .png files that will not properly upload to Sugarsync by right clicking on a folder, selecting "new terminal at folder" and typing the following: xattr -d -r com.apple.metadata:kMDItemWhereFroms ./

This fixes the attributes and the .png screenshots files immediately start to upload to Sugarsync. When you examine the attributes of the file again it shows the following:

/Users/myusername/Firefox Screenshots/Screenshot 2024-12-07 at 14-48-02 MLB.com The Official Site of Major League Baseball.png: com.apple.quarantine: 0081;6753c575;Firefox;D5072DFA-9EE8-4EF1-9658-86263462F1CD.

Could the Firefox developers please look at this issue and liaise with Sugarsync?

Many thanks in advance.

Asked by Rohan 4 mhí ó shin

Last reply by Rohan 4 mhí ó shin

  • Réitithe

Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (tuilleadh eolais)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Asked by akmalkohi13 4 mhí ó shin

Answered by akmalkohi13 4 mhí ó shin

Running NASA'S EYES app on Firefox

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). W… (tuilleadh eolais)

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). When I attempt to launch the NASA app, it wakes up just enough to look for updates, shows me a startup panel, then that panel disappears. I gather there's supposed to be some sort of behind-the scenes linkage that's not working. How can I fix that? Do I need to shut down the add-ins?

Asked by rolcott 5 mhí ó shin

Last reply by markwarner22 5 mhí ó shin

  • Cartlannaithe

Bank of America Bill Pay stopped working

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website … (tuilleadh eolais)

I have been using the Bank of America website for many years. I have not made any changes to the settings! With the recent update of Firefox, Bill Payment on the website stopped working and I get:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Bank of America, N.A. Member FDIC. Equal Housing Lender

Since this used to work until the last update, I think that the bug is with Firefox. Also, it works on Edge.

Eli

Asked by elisegev3 6 mhí ó shin

Last reply by dmehic 6 mhí ó shin

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (tuilleadh eolais)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 4 mhí ó shin

Last reply by jscher2000 - Support Volunteer 4 mhí ó shin

Progressive Web App (PWA) Support

Does Firefox for Desktop not have the option to install PWAs (Progressive Web App) natively, as a feature included in the browser, not requiring third-party extensions? I… (tuilleadh eolais)

Does Firefox for Desktop not have the option to install PWAs (Progressive Web App) natively, as a feature included in the browser, not requiring third-party extensions? If the answer is no, is it possible to implement this very important feature? Thanks.

Asked by Julio 5 mhí ó shin

Last reply by Julio 5 mhí ó shin

  • Cartlannaithe

Bug playing videos

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -unins… (tuilleadh eolais)

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -uninstall & reinstall firefox current ver. -uninstall & reinstall previous ver.

Asked by john boy 6 mhí ó shin

Last reply by john boy 6 mhí ó shin

  • Cartlannaithe

Warning: Potential Security Risk Ahead - Multiple sites

The Issue: Hello. About a week or two ago, multiple sites (Including my personal site) started giving me a "Warning: Potential Security Risk" message (Error code: SSL_ER… (tuilleadh eolais)

The Issue: Hello. About a week or two ago, multiple sites (Including my personal site) started giving me a "Warning: Potential Security Risk" message (Error code: SSL_ERROR_BAD_CERT_DOMAIN) and won't let me access them. When I click "Accept the Risk and Continue," I then get a "403 Forbidden" error that says "Cloudflare" under it. These sites work fine if I load them through Chrome, and I've had two other people try this on their own Firefox browsers and the sites work fine for them.

Websites Affected: I've seen this on several different websites, but here are a few specific ones that are giving me this issue:

Things I've Tried (That didn't work):

  • Restarting Firefox/router/computer
  • Clearing browser cache/history/cookies
  • Disabling all addons/extensions
  • Starting Firefox in Safe Mode
  • Waiting 1-2 weeks to see if it would somehow fix itself
  • Changing Hambuger -> Settings -> General -> Network Settings -> Configure Proxy Access to the Internet to "No Proxy" (This was suggested in another help ticket, but didn't work for me)
  • (For my personal site) Contacting WordPress support - They said everything looked good on their end, and since it's happening with multiple sites, it's likely not them anyway

This works, but probably isn't the "correct" solution: Hamburger -> Settings -> Privacy & Security -> Enable DNS over HTTPS using -> Off (Note that this was previously set to "Default Protection," but I have the Security Risk warning if set to that)

Is this a bug with Firefox that can be fixed, or is there something that I can do on my end to fix this issue? The only other things I know of are to 1) Try uninstalling/reinstalling Firefox (But I'm worried I'd lose all my bookmarks/settings/configurations, even with my profile) or 2) Use another browser (But I really like Firefox). Thanks for the help.

Asked by metadragonslayer 7 mí ó shin

Last reply by metadragonslayer 7 mí ó shin

  • Réitithe

Send website error report for a web page

I am trying to send an error report for a website to Mozilla. I got to the menu (3 vertical lines in the upper right) but there is no option to send an error report. … (tuilleadh eolais)

I am trying to send an error report for a website to Mozilla. I got to the menu (3 vertical lines in the upper right) but there is no option to send an error report.

Asked by 343ttid 5 mhí ó shin

Answered by cor-el 5 mhí ó shin

"TWP - Translate Web Pages" Very dangerous extension!

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks bec… (tuilleadh eolais)

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks because of this extension. If let's say I have 64 GB RAM or 96 GB RAM, the extension will use all the resources of the computer in a few seconds all RAM + all page file memory + all RTX 4060 8 GB memory. Such behavior is similar to some malicious applications, which ends with a System crash "Unknown Hard Error" Extension: https://addons.mozilla.org/en-US/firefox/addon/traduzir-paginas-web/

Asked by nnina084 5 mhí ó shin

Last reply by jscher2000 - Support Volunteer 5 mhí ó shin

Obstructing bar in search results

Hello! I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google locatio… (tuilleadh eolais)

Hello!

I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google location bar", which obstructs the first search result completely - more in the attachment.

I've tried turning off all of the add-ons I have, tried searching for it in console, tried blocking it - didn't help.

It doesn't show in other browsers.

Asked by behemort1 5 mhí ó shin

Last reply by cor-el 4 mhí ó shin