Firefox Community Forum

I had once used my computer for my husband when his was down. Now when I'm in my computer in a web site, an example send a recipe to myself, when it comes in my email it comes from his account not mine. I've went on to his unit made sure my computer was not signed on using his account. I think it's coming thru Google but I can't figure what where & what to do about it. I attached an image showing the first account that comes up when going to google. I can go up to change the account to mine. But if I'm in site then send something it still shows his account & any response goes back to him not me. This causes much confusion as you can imagine. Is there a way to make this stop?

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is no info on how/where we can sign up for this FREE service. I've searched all forums and can't find info on this anywhere.

Please advise ASAP, thanks.

Hi, I've got a "confirm your account" email, which I click through to get to my account but from there I don't know what to do to verify it. Is there a "verify" button that I'm missing, or an action I need to do on my account in order to finalise it? Thanks

Vreau să fac o adresă pe mozila și miati dat Nr. Cod sal iau din. Contu mozila. Sinm. nu. aveam cont.

Și mă tot. Uitam. Pe. Contu.  De pe Google. Cu 99@.    Și. De pe  brave. Cu.  66@.    Dar nu  în. Astea ați trimis codu. 

Mai exact. Nu mă pricep sa fac. Adrese de mail

Acuma nu vad. Săgeata de trimitere aici linga chenar , nu aici trebuia să fie. ?

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money.

Thanks!

Apparently y-all aren't to smart to understand the your customers do change their telephone numbers and email address from time to time. It appear to be to smart to have instruction to alert you customers to the location of the forms to be used to change passwords, customer names and email address. ya think?????????????

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows configuration. I have now switched to MAC and I still see files that read : Firefox password manager ext. Please help me to delete this account ASAP. If there is a paid support option, that's OK with me.

Thank you,

Kathy Higginbotham

Link sent via https://www.mozilla.org/en-US/newsletter/recovery/ does not allow unsubscribing from Ten Tabs <firefox@mail.mozilla.org> newsletter that is sent frequently without opt-in or out options.

Hello Support,

I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk would not work or open the page?

So I decided to change the browsers search tool and chose "duckduckgo". I then noticed at the top of the web page that it says firefox was being managed by my "work account".....? I really don't want my work to see or even manage my personal firefox account, and I would like to know, how I can stop work from accessing firefox please? Afterall I never set it up for work use, as this is my perosnal computer and nothing to do with work at all?

Perhaps you can advise me what best to do.

I look forward to hearing from you.

Many thanks

Kind regards Stuart.