Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Firefox download of files not working or not finishing for one user on one computer account but does for another on a separate account.

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, aroun… (tuilleadh eolais)

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, around the time of the last Firefox update). What has been tried to fix this: everthing from the Mozilla help pages “What to do if you can't download or save files” asserted to be based on information from “Unable to save or download files (mozillaZine KB)” with the exception of dealing with the "plist" file since that could not be found in this OS installation. If anything has changed through these efforts, it has been to cause the failure to be more severe. Before attempting any fixes, the downloads usually produced a zero-byte file of the expected name and an apparently full-length download file with the expected name and a ".part" extension (or an abbreviated download file with a jumbled alphanumeric name and ".part" extension). After all the fixes were attempted, with the additional trial of patching the profile from TimeMachine back-ups well before the initiation of the problems, and then a final effort of a complete Firefox re-install (freshly downloaded via the separate account on the computer then Firefox removed prior to a fresh install), downloads now fail for that one problem account producing only the zero-byte file of the expected name and no ".part" files yet seen again. Created new profiles in Firefox under the same computer account inherit the same download problems (tried twice).

FYI: in addition to the troubleshooting information below, the computer account with the Firefox problems reports another four plug-ins (Blue Jeans, RBlue Jeans and "install" for both). As these do not show up on this computer account where the Firefox browser has no download issues, this may matter. But since the download issues were independent of Safe Mode operation for Firefox, presumably the plug-in differences would not matter.

Asked by aparmstrong 6 bliana ó shin

Last reply by FredMcD 6 bliana ó shin

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I am getting an error message when I try to connect to a site I used to be able to connect to.

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How … (tuilleadh eolais)

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

Asked by Caseysmomsteph 6 bliana ó shin

Last reply by guigs 6 bliana ó shin

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website login issues

Last few releases of FF have been very cumbersome on my MacBook Pro with constant crashes and now I am having issues logging into websites especially financial ones such … (tuilleadh eolais)

Last few releases of FF have been very cumbersome on my MacBook Pro with constant crashes and now I am having issues logging into websites especially financial ones such as Capital One or Suntrust.

Capital One gives a 400 bad request and SunTrust simply just reverts to the home page after trying to login from it. This has been an ongoing problem and I know about the solution of corrupt cookies or cache but for it to happen over and over there is more at play that is causing this because when I switch to Google Chrome there is no issue and the sites are working fine.

I also can't access .aspx pages it just renders blank and I have to again use Chrome. FF used to be my go to browser but now it just became a headache that consistently has issues.

Asked by dblaq 6 bliana ó shin

Last reply by cor-el 6 bliana ó shin

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Statement on Firefox 33 and self-signed certificates

Dear Mozilla, Your decision to drop support for self-signed certificates is causing problems all around in LANs, VPNs, and domain networks both home and corporate which e… (tuilleadh eolais)

Dear Mozilla,

Your decision to drop support for self-signed certificates is causing problems all around in LANs, VPNs, and domain networks both home and corporate which employ SSL but use self-signed certs. Despite it being understanding that it is generally ill-advised to access sites with such problems, further deciding that this minority of exceptions should be abandoned altogether in a world web full of so many shades of grey and complex setups is not a responsible decision.

Please implement methods for us to be able to coexist with these updates, as suddenly dropping support for the plenthora of routers, domains, websites and other sources using such a setup, many of which cannot be quickly updated or even at all, is a big problem.

The internet engineering taskforce has not issued any such directives, nor have broader plans to drop support for self-signed certificates been announced. In the lack of a transitioning climate away from this setup or any plans to do so, Mozilla has unilaterally decided to remove support.

Please remember that you have a large userbase and thus a responsibility to keep available means of access that are in common use by the world. Self-signed certificates still very much play a role in the ecosystem, and they will continue to exist for as long as there is a need for encryption on intranets.

Thank you!

Asked by Searinox 6 bliana ó shin

Last reply by pion19 5 bliana ó shin

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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (tuilleadh eolais)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Asked by Larry 6 bliana ó shin

Answered by cor-el 6 bliana ó shin

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can't connect to Dell website

My firefox browser is updated and recently won't allow me to connect to dell.com. I've done everything and changed nothing to solve. … (tuilleadh eolais)

My firefox browser is updated and recently won't allow me to connect to dell.com. I've done everything and changed nothing to solve.

Asked by Terk 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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When I try to login to Squarespace to edit my website it takes me back to the login screen.

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. Howev… (tuilleadh eolais)

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. However, the address is clearly loaded to my site with the /config bit at the end of the address loaded.

Also worthy of note...when I enter in the wrong password it will happily tell me the PW is incorrect.

Any ideas or suggestions? I just switched from Chrome after 3 repeated crashes this AM and this is equally frustrating.

Asked by niteslacker 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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I cant view web content if I go anywhere else but my home, error message firewall/proxy

I always use my laptop computer at my home, However on the rare occasion I take it somewhere I am never able to view web content anywhere else i.e. a friends house. I w… (tuilleadh eolais)

I always use my laptop computer at my home, However on the rare occasion I take it somewhere I am never able to view web content anywhere else i.e. a friends house. I will always get a message about firewall /proxy setting to allow web content. please help

Asked by LaurelMendelson 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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I have just installed a new modem - Motorola SB6121 - comcast activation process has corrupted most of my bookmarks, and redirects me to the activation site.

I have completed the activation process twice now, once with Comcast on the line. What happens is many of my bookmarks refuse to load, and I get the message "firefox has… (tuilleadh eolais)

I have completed the activation process twice now, once with Comcast on the line. What happens is many of my bookmarks refuse to load, and I get the message "firefox has prevented from redirect.." When I press "allow", I am taken back to the Comcast activation site.

If I do a search for the bookmark - say "Firefox", and the search results come up - when I click on the link for "Firefox" I am taken back to the "Firefox has prevented ..." message, and "allow" takes me to the Comcast activation site.

Trying the same process with internet explorer works fine, except I do not have the bookmarks in internet explorer, and wish to continue to use Firefox, but at present it is all but unuseable.

Don

Asked by djostby 5 bliana ó shin

Answered by cor-el 5 bliana ó shin

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FireFox 30, can't access internal websites. It gives us 401 - Unauthorized: Access is denied due to invalid credentials.

Hi there, We have Firefox 30 on one of our servers and it will not let us access any of our internal sites. It gives a message: 401 - Unauthorized: Access is denied due t… (tuilleadh eolais)

Hi there,

We have Firefox 30 on one of our servers and it will not let us access any of our internal sites. It gives a message:

401 - Unauthorized: Access is denied due to invalid credentials.

It doesn't even prompt for credentails. Other browsers work fine. I tried a solution from a previous post but it didn't work: "you can try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.negotiate-auth.allow-insecure-ntlm-v1. double-click it and change its value to true."

What else could be causing this issue?

Thanks, Rhonda

Asked by rhondacarroll 5 bliana ó shin

Last reply by guigs 5 bliana ó shin

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Random Mozilla Proxy Authentication (Mozilla Firefox 30.0)

Hi All, We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clears… (tuilleadh eolais)

Hi All,

We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clearswift proxy server. I've tried a large number of configuration changes with Firefox but still get these annoying prompts. This obviously looks bad to our user base. We do not suffer the same issues with IE11 or Google Chrome.

Please can anyone help before we look to remove this software and go for an alternative browser?

Many Thanks,

Kirk

Asked by kirkboyd 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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Mozilla won't open at all after installing. Why ?!

I just downloaded it and after clicking on the icon to open it shows like it's charging and then it just stops without any message ! I need it urgently to run an exam ! … (tuilleadh eolais)

I just downloaded it and after clicking on the icon to open it shows like it's charging and then it just stops without any message ! I need it urgently to run an exam !

Asked by AdelinaSerban 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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why is Hotmail suddenly and intermittently not a trusted site--I can get in and then NOT get in without changing any settings

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the war… (tuilleadh eolais)

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the warning that Hotmail is NOT a trusted site and the certificate shows this info also. This can happen all in one session of using the computer. Sometimes I am logged into Hotmail okay, but when I try to send an email, I can't. Other times I CAN send. I am using Firefox but this happens also on Explorer. My date and time are correct. I have run my virus checker; all is okay there. I can access Hotmail on my phone with no problems. I am using Windows 8.1. Hotmail has worked for months on this Toshiba computer and for years on other computers. I trust it but don't even get an option to allow it when i get the "untrusted" notice.

Asked by Barbcarpenter 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin

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Why am I having so much trouble signing in to Mozilla

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to. Also why can't I watch videos on facebo… (tuilleadh eolais)

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to.


Also why can't I watch videos on facebook I can with Internet Explorer Windows 7

Asked by samnbrand3 5 bliana ó shin

Answered by the-edmeister 5 bliana ó shin

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I can't login to my school website anymore since I have updated my firefox to 34.0.5.

I can't login to my school website anymore since I have updated my firefox to 34.0.5. I have deleted the cert8.db, and still having the same issue. Please Help! Here is t… (tuilleadh eolais)

I can't login to my school website anymore since I have updated my firefox to 34.0.5. I have deleted the cert8.db, and still having the same issue. Please Help! Here is the error: Unable to Connect Securely Firefox cannot guarantee the safety of your data on my.saintleo.edu because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_no_cypher_overlap

Asked by regba123 5 bliana ó shin

Answered by cor-el 5 bliana ó shin

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Permanent exception for "sec_error_reused_issuer_and_serial" error

On my corporate intranet, there are a couple of internal systems with web interfaces that generate the sec_error_reused_issuer_and_serial error. Every resource on mozilla… (tuilleadh eolais)

On my corporate intranet, there are a couple of internal systems with web interfaces that generate the sec_error_reused_issuer_and_serial error. Every resource on mozilla.org and other sites that I have found lists only two options: 1. get the admin of the site to fix the problem, or 2. temporarily add an exception

Even the Mozilla support article specifically about this error message is not helpful: https://support.mozilla.org/en-US/kb/Certificate%20contains%20the%20same%20serial%20number%20as%20another%20certificate

I have asked the exact same question here and the question was closed without an answer as well: https://support.mozilla.org/en-US/questions/996094

Nowhere have I been able to find information regarding a permanent exception. I understand that ideally, for a public website, the long term fix will be for the website admin to fix the problem, however there must be a way to permanently add an exception in Firefox to completely ignore this error message. I already tried deleting the "cert8.db" file and this has not resolved the problem. I am not interested in any temporary exceptions or temporary resolutions; I am specifically asking how to permanently ignore this error message.

Thanks.

Asked by danhash 5 bliana ó shin

Last reply by danhash 5 bliana ó shin

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Firefox Server Not Found Problem

When I was opening new links from Google search result pages, sometimes I got the 'Server Not Found' pages. I had to refresh two times like that to get the pages loaded. … (tuilleadh eolais)

When I was opening new links from Google search result pages, sometimes I got the 'Server Not Found' pages. I had to refresh two times like that to get the pages loaded. I searched for solutions online and I had tried to turn off antivirus, disable DNS prefetching, uncheck "Tell web sites I do not want to be tracked", disable IPv6 in Firefox, restart with add-ons disabled but they all failed. I found that there is no problem using Google DNS. Help thanks.

Asked by erik8mzl 5 bliana ó shin

Answered by FredMcD 5 bliana ó shin

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can't access internet after upgrade - tried fix, didn't work

running win 7, firefox upgraded this morning and no unable to access internet. internet explorer connects fine. I tried fix - running Norton 360 - removed firefox from … (tuilleadh eolais)

running win 7, firefox upgraded this morning and no unable to access internet. internet explorer connects fine. I tried fix - running Norton 360 - removed firefox from allowed programs and added back in - rebooted system, still unable to connect.

Asked by janmh 5 bliana ó shin

Last reply by FredMcD 5 bliana ó shin

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Why can't I access a website that I accessed just 10 minutes ago?

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox ha… (tuilleadh eolais)

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.

Asked by Snoop4duke 5 bliana ó shin

Last reply by cor-el 5 bliana ó shin