Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (tuilleadh eolais)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 2 lá ó shin

Last reply by cor-el 1 lá ó shin

unable to receive emails for last 2 days

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No pro… (tuilleadh eolais)

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No problems before this.

Asked by stuhal1 1 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

How to move the Application Menu to the Left side of the screen

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Lef… (tuilleadh eolais)

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Asked by Wil 1 lá ó shin

Last reply by Agent virtuel 1 lá ó shin

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (tuilleadh eolais)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 2 lá ó shin

Last reply by cor-el 1 lá ó shin

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (tuilleadh eolais)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 4 mhí ó shin

Last reply by cor-el 1 lá ó shin

unable to open Firefox when clicking on a link in Outlook email...a MS edge windows opens up with the web page.

Dear Sir: I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensu… (tuilleadh eolais)

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

Asked by Alok Gupta 1 lá ó shin

Last reply by jerban pls 1 lá ó shin

lost bookmarks

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now). Anyway used to have no problem I would go i… (tuilleadh eolais)

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now).

Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile.

I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it.

Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

Asked by tofrke 2 lá ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

I cannot any of my email to work either send or get

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help Deanna Spencer … (tuilleadh eolais)

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

Asked by dspencer2 2 lá ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (tuilleadh eolais)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 2 lá ó shin

Last reply by Paul 2 lá ó shin

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (tuilleadh eolais)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (tuilleadh eolais)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (tuilleadh eolais)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin