Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (tuilleadh eolais)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 2 sheachtain ó shin

Last reply by James 2 sheachtain ó shin

Can no longer login to webmail on firefox, but I can login using MS Edge.

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the we… (tuilleadh eolais)

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Asked by rg.powers 14 uair ó shin

Last reply by jscher2000 - Support Volunteer 13 uair ó shin

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (tuilleadh eolais)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 20 uair ó shin

Last reply by jscher2000 - Support Volunteer 13 uair ó shin

Firefox updates

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally … (tuilleadh eolais)

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Asked by de-nouement 2 sheachtain ó shin

Last reply by NoahSUMO 2 sheachtain ó shin

Background Files running

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the… (tuilleadh eolais)

After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the Task Manager and it showed that there were 15 instances of "firefox" running in the background. All showed a UAC Virtulization of "Disabled". But they also showed using 638.8MB of memory. I do not know whether these are necessary files that must run in the background or if the number of files indicates that my system has been hacked and someone else is in my system from outside. Any suggestions as to validity of these files running or how I might confirm that they should be running. I have noticed the number of excessive background files before but the number is never consistent which makes me fear I may have been hacked.

Asked by svillecb 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

failed to update firefox.. so frustrated..

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...noth… (tuilleadh eolais)

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

Asked by dj3642a 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

Is there a way I can get my Add-Ons BACK after "upgrading" to a version that keeps Cloudflare happy?

I did an Upgrade to a version of Firefox that would bypass those "Your Browser Is Not Supported" messages that apparently come from "Cloud-flare." I figured [naievely!] … (tuilleadh eolais)

I did an Upgrade to a version of Firefox that would bypass those "Your Browser Is Not Supported" messages that apparently come from "Cloud-flare." I figured [naievely!] that my addons would "port" to the upgrade. They didn't. Is there any way [e.g., a putative backup file, perhaps] that would allow this?

Thanks in advance...!

Please reply to --- The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 3 seachtaine ó shin

Last reply by cor-el 2 sheachtain ó shin

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (tuilleadh eolais)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath 2 sheachtain ó shin

Last reply by NoahSUMO 2 sheachtain ó shin

Firefox doesn't copy anything to the clip board. Tunderbird either

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed… (tuilleadh eolais)

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed to go to the clipboard, it copies a blank text with no data instead. I can copy text and images from other programs and even paste them into text fields on Firefox but I can't copy from Firefox to anything else and it's frustrating.

I recently got forced into upgrading Outlook in windows and hated it so I started using Thunderbird and surprisingly, I have the exact same issue there as well.

I have tried: Running Firefox in safe mode (Shift + Left Click) Resetting Firefox Switching Back to default themes Disabling hardware acceleration Updating to the latest Beta Build (v126) Running Firefox Developer edition

I really want to get this fixed and working, I don't want to have to switch to another browser =/.

Asked by DiggPen 2 sheachtain ó shin

Last reply by kravtsovmaxim2021 2 sheachtain ó shin

Disabling Hotkeys on Mac (Browser)

Hi there, I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Fir… (tuilleadh eolais)

Hi there,

I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Firefox opening Page Information or Bookmarks.

This is basic browser functionality! People use browsers to write emails and other online documents, and the hotkey combo for things like Bold and Italics on Macs are Cmd-B and Cmd-I. All such websites I use recognize that as a standard, but Firefox insists on using those same commands for browser features I almost never use and certainly don't need hotkeys for.

All the information I'm finding online on how to fix this is deeply unhelpful and far more complicated than I can handle. Can you please tell me if there is a simple way to stop Firefox from pulling up Page Information and Bookmarks as a result of keyboard commands, or at least for me to change what those commands are so that they don't conflict with industry standard commands for text formatting on the vast majority of websites?

-Nic

Asked by Nicolas Carrier 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

lost bookmarks

Hi, so on my office pc I work with firefox. I made an account specifically to store every bookmarks etc on that account so when my company updates something I'll always h… (tuilleadh eolais)

Hi, so on my office pc I work with firefox. I made an account specifically to store every bookmarks etc on that account so when my company updates something I'll always have my bookmarks. Unfortunately somehow since yesterday they all disapeared, and no I'm unable to recover them with the different methods that are foreseen on your website. please advise kr daniel

Asked by Daniel Cruz 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (tuilleadh eolais)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Asked by jwhawkins 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin

ssa.gov account login no longer works on Firefox, but does work on Edge

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message: Bad R… (tuilleadh eolais)

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The initial web site is https://www.ssa.gov/. From there I hit "Sign in", and get to https://secure.ssa.gov/RIL/SiView.action using Edge, but get just the error message using Firefox.

There is another route, which is through https://www.ssa.gov/myaccount/. Hitting either account or sign in on that page will work on Edge, but gives the same error message on Firefox.

Asked by Bob G 2 sheachtain ó shin

Last reply by cor-el 2 sheachtain ó shin