Unable to access hardware key on Windows 11

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened … (tuilleadh eolais)

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened with logging into Google and Vanguard. Both use Yubikey as a 2FA.

I did not encountered this issue on Micrsoft Edge. I am running this on Windows 11 24H2. I believe it used to work.

Asked by paulsiu1887 5 lá ó shin

Youtube videos leave transparent border in fullscreen mode

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was press… (tuilleadh eolais)

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

Asked by ReaperH04 4 lá ó shin

Passwords disapear when firefox closes

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords… (tuilleadh eolais)

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

Asked by sprichards53 3 lá ó shin

Last reply by sprichards53 1 lá ó shin

"Security Sandbox is disabled" pop up under toolbar

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure." … (tuilleadh eolais)

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure."

I have gone into about:config and adjusted every security.sandbox element to see if that would change anything; it did not.

I am running on Windows 11 Home so I cannot install or properly run Windows Sandbox.

I would either like a solution to enable the sandbox once again, or just remove the notification from the toolbar.

Asked by Willow 2 lá ó shin

Last reply by Willow 1 lá ó shin

Firefox shutting down intermently every day, then Outlook Hotmail won't open without resetting password...Help!

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep re… (tuilleadh eolais)

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep resetting my password each time???

Anybody knows if this is a Microsoft issue, or is it Firefox?

Ted

Asked by theophile98 3 lá ó shin

Mediaplayer fullscreen

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpap… (tuilleadh eolais)

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpaper or another programm, its like shifted to the right and bottom. I know its a problem with tunred off Hardwareacceleration. If I turn it back on the problem never occurs. I tried with troubleshoot mode enabled but there I couldnt recreate it because the problem does not occur, even after I turn troubleshoot mode off. The problem only occurs again after a complete restart of the computer.

I know there are other posts with the same problem but there was never a solution.

Asked by paulhendrich358 1 lá ó shin

Last reply by paulhendrich358 1 lá ó shin

Disable firefox usage hints

Hello, how can i disable firefox usage hints like "Try tab groups for less clutter, more focus"?. It opens up if i open up a certain amount of tabs. Is there anything i … (tuilleadh eolais)

Hello,

how can i disable firefox usage hints like "Try tab groups for less clutter, more focus"?. It opens up if i open up a certain amount of tabs. Is there anything i can disable in about:config?

Thank you.

Asked by charmantimponierenderspecht 3 lá ó shin

Last reply by charmantimponierenderspecht 3 lá ó shin

Firefox Tabs keep crashing seemingly randomly

Hello! I am getting consistent issues with Firefox where the tabs seemingly just crash with no rhyme or reason to them. Could be within a few seconds, could be after a f… (tuilleadh eolais)

Hello!

I am getting consistent issues with Firefox where the tabs seemingly just crash with no rhyme or reason to them. Could be within a few seconds, could be after a few minutes. Doesn't seem to be one website causing it either as I was worried it was Twitch but I get issues browsing other places too. Any help would be appreciated!

Here are the last 5 crash reports:

https://crash-stats.mozilla.org/report/index/ec73ed64-a446-42d2-9d3c-7e4eb0251111 https://crash-stats.mozilla.org/report/index/3cee5bdf-a6c5-423b-be72-495120251111 https://crash-stats.mozilla.org/report/index/b56f84df-ad2a-4bca-9ed4-c168c0251111 https://crash-stats.mozilla.org/report/index/accb021f-0cf7-4b20-a2cc-99e8d0251111 https://crash-stats.mozilla.org/report/index/91189681-3123-4d91-ab6a-c5f2c0251111

Asked by Stubborn Zombie 6 lá ó shin

I'm on version 145.0. I have searched everywhere on net on all soluitions to just close a stupid tab: nothing works.

I see no x on tabs to close; I see no "close tab" option in the menu when I right-click on a tab; I see no close tab option in main menu. 1. How do I get the close tab… (tuilleadh eolais)

I see no x on tabs to close; I see no "close tab" option in the menu when I right-click on a tab; I see no close tab option in main menu.

1. How do I get the close tab button to show on a tab?

2. How do I close all tabs?

3. Where do I find a close tab command on menu?

4. How can I get to automatically close all tabs on closing?

5. Are there other ways of closing a tab?

Thanks.

Asked by g.e.r 3 lá ó shin

User help

My spouse needs the simplest help to use Firefox. She freezes with the computer. Any recommended manuals (written)most appreciated

Asked by quilquack 2 lá ó shin

Print replaces "R" in PDF with "T"

I am trying to print this PDF file. When I print through Firefox, the "R" characters are replaced with "T"s Printing with any other application such as preview on my mac… (tuilleadh eolais)

I am trying to print this PDF file. When I print through Firefox, the "R" characters are replaced with "T"s Printing with any other application such as preview on my mac does not result in this issue.

Asked by kauffman.marcus.e 4 lá ó shin

Firefor not loading secondary websites

I recently asked a question about having a problem with Firefox not successfully loading a second webpage tab. While it appears to start loading correctly in a new tab t… (tuilleadh eolais)

I recently asked a question about having a problem with Firefox not successfully loading a second webpage tab. While it appears to start loading correctly in a new tab the tab remains a blank page and the address window continues to appear that the loading process is ongoing but it just continues to show the apparent loading process but the network has no activity. I tried following some suggestions but to no avail. I then uninstalled Firefox and did a clean, new install. Upon trying the new install it appeared to work correctly at first but after attempted to do a second Google image search, which worked correctly, I tried to visit the site that what contained the original image. The site partially loaded; appeared to keep loading for about 15 minutes; stopped; and I got a partially installed page and even that wasn’t correct as can be seen in the enclosed images.

Asked by BobR43 6 lá ó shin

email no longer showing 'reader pane'-the right side showing the email message is blank

The 'reader pane' on my microsoft email remains blank. It used to show me the body of the email on the right side of the screen.I now have to open/download the email to … (tuilleadh eolais)

The 'reader pane' on my microsoft email remains blank. It used to show me the body of the email on the right side of the screen.I now have to open/download the email to read it. Is there a way to resume the prior arrangement?

Asked by judith_frank 6 lá ó shin