• Réitithe

can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (tuilleadh eolais)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Asked by Soulzfordayz 1 mhí ó shin

Answered by Soulzfordayz 1 mhí ó shin

  • Réitithe

136.0.1 Checking for Updates continuously fail

Windows 11 23H2 FireFox 136.0.1 When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates" I… (tuilleadh eolais)

Windows 11 23H2 FireFox 136.0.1

When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates"

I've completely reinstalled Firefox and this continues to happen

I do not have NordVPN or any other VPN installed

The behaviour is the same in troubleshoot mode

Asked by Corgiwealth 1 mhí ó shin

Answered by Corgiwealth 1 mhí ó shin

  • Réitithe

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (tuilleadh eolais)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 3 mhí ó shin

Answered by Ray P 3 mhí ó shin

  • Réitithe

Audio not playing on certain websites

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me i… (tuilleadh eolais)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Asked by alanjzamora 1 mhí ó shin

Answered by alanjzamora 1 mhí ó shin

  • Réitithe

How to show multiple Tabs on a window

TAB I am a new user of Firefox and when I open the browser today, I only had the use of one tab on each window. Yesterday, before closing for the night, I had multiple ta… (tuilleadh eolais)

TAB I am a new user of Firefox and when I open the browser today, I only had the use of one tab on each window. Yesterday, before closing for the night, I had multiple tabs. How do I get tabs so I can open multiple windows on each screen?

Asked by Cyclone3211 1 mhí ó shin

Answered by Cyclone3211 1 mhí ó shin

  • Réitithe

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not loa… (tuilleadh eolais)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Asked by s4b3r6 5 mhí ó shin

Answered by s4b3r6 5 mhí ó shin

  • Réitithe

Tab Width for Muted or Audio Playing Tabs Resize On Their Own

I just noticed this today when my browser updated to 136.0.1 (64-bit). In the Picture attached you can see the tab width changing when playing any audio that brings up w… (tuilleadh eolais)

I just noticed this today when my browser updated to 136.0.1 (64-bit).

In the Picture attached you can see the tab width changing when playing any audio that brings up whatever that audio symbol is officially called. This also happens when you mute a tab. When unmuting a tab or stopping audio the tab goes back to the regular size.

Is there any setting in the about:config that could stop the resizing of the tab or any setting at all to not have this happen?

Additional info: I have set browser.tabs.tabMinWidth to 140 in about:config. This setting has been this way for years and those tabs with the audio never resized until today.

Asked by Sean5x 2 mhí ó shin

Answered by Agent virtuel 2 mhí ó shin

  • Réitithe

Browser no longer supported

When i log into Instagram, Gmail, or Facebook i get a message that says "this browser no longer supported. Update to newer version" i am running 132.0.2. i have been u… (tuilleadh eolais)

When i log into Instagram, Gmail, or Facebook i get a message that says "this browser no longer supported. Update to newer version" i am running 132.0.2. i have been using Firefox since version 0.7 and still prefer FF to all other browsers.

Asked by Michael Francis 5 mhí ó shin

Answered by jonzn4SUSE 5 mhí ó shin

  • Réitithe

Tabs on bottom

Well looks like they did it to us again. My tabs are back on top again and need to put them below where I am a lot of other users like our tabs! Update: Codes working… (tuilleadh eolais)

Well looks like they did it to us again. My tabs are back on top again and need to put them below where I am a lot of other users like our tabs!

Update: Codes working fine now for 133.0

Asked by scottish2 5 mhí ó shin

Answered by scottish2 5 mhí ó shin

  • Réitithe

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (tuilleadh eolais)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Asked by William 5 mhí ó shin

Answered by William 5 mhí ó shin

  • Réitithe

Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (tuilleadh eolais)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 5 mhí ó shin

Answered by Waseem 5 mhí ó shin

  • Réitithe

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (tuilleadh eolais)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Asked by Mark Swan 5 mhí ó shin

Answered by Mark Swan 5 mhí ó shin

  • Réitithe
  • Cartlannaithe

Widevine not installing, can't stream anything.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never i… (tuilleadh eolais)

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Asked by Dome 6 mhí ó shin

Answered by Dome 5 mhí ó shin

  • Réitithe
  • Cartlannaithe

Whole desktop goes black screen sometimes starting videos

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of… (tuilleadh eolais)

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Asked by Fiaking 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

How to get a list of all the open tabs in a Firefox window?

Hello everyone, I've been using Firefox for quite some time and I always keep a bunch of windows open throughout a few workspaces on my laptop. However, this takes up a … (tuilleadh eolais)

Hello everyone,

I've been using Firefox for quite some time and I always keep a bunch of windows open throughout a few workspaces on my laptop. However, this takes up a lot of resources and looks very messy. So, I've been thinking of writing a script/extension to simply store all the open links in a window to a named list that I can, then, come back to when I need and reopen. That way, I could possibly have different lists, separated by topic and stored in a single place.

I'm sorry if there is an obvious solution for this, I saw a couple of similar questions have been asked before, but none that I could use as reference.

Thank you for your time, have a nice week!

Asked by pedrobarrostorreaogaiao 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Customize the location of print headers and footers?

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)? I prefer the header to be url only, in the center. … (tuilleadh eolais)

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

Asked by Rick216 1 bhliain ó shin

Answered by zeroknight 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wi… (tuilleadh eolais)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Asked by EmJay Dubbya 12 mí ó shin

Answered by EmJay Dubbya 12 mí ó shin