Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (tuilleadh eolais)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 12 uair ó shin

Last reply by PhredE 11 uair ó shin

Why doesn't Dark Reader add-on work on support.mozilla.org?

Original question, Why doesn't DarkReader add-on work on home page? Answered with: Internal pages are protected from addons. But you can simply select the dark theme in … (tuilleadh eolais)

Original question, Why doesn't DarkReader add-on work on home page?

Answered with: Internal pages are protected from addons. But you can simply select the dark theme in ≡ -> Customize.

Possible reasons not to work:

  1. The poster was an alien
  2. 42 (See no. 1)
  3. Mozilla devs just hate us. When we (have to) come for answers here, from a comfortable dark web - whether using Dark Reader, or some other means - they purposefully BLAST us with bright white pages so that we will never, ever use Firefox again and uninstall it right away and move on to something else (less idiotic).
  4. Seriously, though, see the answer in context was an alien.

So, who can tell us how to get around this, please? We get it, whatever: support.mozilla.org is, somehow, a local page - or, something - and it can't be styled, but how do we get around this BLINDING WHITE LIGHT? Thank you so much.

^^ addons.about ("addons.about-scheme") can be styled, Library (Downloads) can, Options (about:preferences) can and also about:about and a bunch of abouts can, also - only this website is locked like this, to torture people, why...

EDIT: Screenshots attached illustrate that, as suggested in the first thread from years ago, Dark Theme had been applied and it makes no difference.

Asked by nostromov 2 mhí ó shin

Last reply by David 2 mhí ó shin

web page language change

Why would a sites display language change like the link below? It is HP's website so I'd assume it is reputable. https://parts.hp.com/hpparts/Default.aspx?mscssid=&c… (tuilleadh eolais)

Why would a sites display language change like the link below? It is HP's website so I'd assume it is reputable. https://parts.hp.com/hpparts/Default.aspx?mscssid=&cc=CZ&lang=CS&.... (image below too) I was browsing in English, it changed czech on that page, and then back to English on the following page. Should I be concerned?

Asked by Benny 1 mhí ó shin

Last reply by jkington 1 mhí ó shin

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (tuilleadh eolais)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 mhí ó shin

Last reply by vasalle 2 lá ó shin

Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (tuilleadh eolais)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 4 seachtaine ó shin

Last reply by Amy711 1 lá ó shin

Many problems with firefox

Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cann… (tuilleadh eolais)

Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cannot download PDF files, error message: the PDF file is allegedly damaged. I cannot install addons, error message: Download failed. Please check your connection. There are general add-ons like GoogleTranslate, YouTube Video and Audio Downloader and AdBlocker Ultimate. Then I cannot play music via Bluetooth even though Firefox is displayed in the mixer. None of these problems exist with the other browsers, since everything works perfectly. Thanks in advance for your help

charlyp

Asked by b.orgosolo 1 seachtain ó shin

Last reply by FredMcD 1 seachtain ó shin

firefox account login

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign… (tuilleadh eolais)

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign into my account. It says my password is wrong. I'm using the same password I used to log into this support site (from an older pc) so the password is valid. All other devices are syncing and signed in. How do I get this new installation of firefox to recognize my password?

Thanks, Mike

Asked by mikemccue 1 seachtain ó shin

Last reply by cor-el 5 lá ó shin

Can I retrieve deleted passwords

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, … (tuilleadh eolais)

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

Asked by xdsaza 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Do containers share history?

Aren't containers supposed to be not sharing the history among other things with each other. Here is what I have noticed: - Urls from a different container appear in ano… (tuilleadh eolais)

Aren't containers supposed to be not sharing the history among other things with each other. Here is what I have noticed: - Urls from a different container appear in another container when typing the address. - Urls from a container appear when typing the address in a non container mode. Both the cases somehow undermine the whole container thing. I don't know if someone else has noticed such things or not, but they do seem strange to me. Hence the question, do containers share history? If so, then the containers just become a gimmick.

Asked by itzaamir 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Firefox (85.0.1 (64-bit)) refuses to open https://www.wsfsbank.com/

Lower left of browser says "Transferring data from app.five9.com..." and NEVER gets beyond that point. Edge and IE don't have that issue. … (tuilleadh eolais)

Lower left of browser says "Transferring data from app.five9.com..." and NEVER gets beyond that point. Edge and IE don't have that issue.

Asked by jans2 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Google Search Page in Reader View

I have an iMac running Mac OS 10.6.8 with Firefox v.48.0.2 on my network and all of a sudden only the search page is in reader view and does not have any controls. Anyon… (tuilleadh eolais)

I have an iMac running Mac OS 10.6.8 with Firefox v.48.0.2 on my network and all of a sudden only the search page is in reader view and does not have any controls. Anyone ever have this issue?

Asked by jprout65 1 seachtain ó shin

Last reply by jscher2000 1 seachtain ó shin

Where did Yahoo Search come from?

When I put a question into the Google search bar on my home page, a YAHOO SEARCH PAGE COMES UP WITH HITS. What started happening a couple of days ago, and I don't WANT Y… (tuilleadh eolais)

When I put a question into the Google search bar on my home page, a YAHOO SEARCH PAGE COMES UP WITH HITS. What started happening a couple of days ago, and I don't WANT Yahoo search engine in my computer. I have changed NOTHING IN 'SETTINGS' -- HELP!

Asked by drjillshackford 1 seachtain ó shin

Last reply by jscher2000 1 seachtain ó shin

i need to turn my Firefox browser back to about 2 weeks ago but dont know how

My Firefox browser "reset" itself and I lost my profile. I found 2 accounts for my profile, but dont know how to check which was the last one and turn it back a couple of… (tuilleadh eolais)

My Firefox browser "reset" itself and I lost my profile. I found 2 accounts for my profile, but dont know how to check which was the last one and turn it back a couple of weeks to when it went weird.

I have lost all my bookmarks, passwords etc, so need to turn the clock back as it were and/or reinstall the profiles that are on my computer. I tried to reinstall one, didnt seem to work...help please!

Asked by thegeegs 1 seachtain ó shin

Last reply by cor-el 6 lá ó shin

firefox won't connect to Trello

Suddenly, I can't connect to Trello. I'm on Win 7. I've restarted Firefox in Safe Mode. Still won't connect. But when I start a new private window, it connects just fine… (tuilleadh eolais)

Suddenly, I can't connect to Trello. I'm on Win 7. I've restarted Firefox in Safe Mode. Still won't connect.

But when I start a new private window, it connects just fine!

What else can I try, to restore connections with Trello in non-private mode? Thanks.

Asked by needsleep 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Nectar.com and saving passwords - technical change by Firefox needed

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appe… (tuilleadh eolais)

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appear or work on this page. The automatic 'Saving 'new' password' doesn't appear or work. Deleting and saving the new address https://www.nectar.com/id/start/enter-card-number doesn't work either because Firefox Logins and passwords deletes everything after .com?

Round and round and round we go.

Why is there no way to contact Firefox? Nobody on/in the Community can make the required technical changes?

So this is all just frustration and time wasting?

Shouldn't Firefox have recognised this themselves and made the necessary changes?

Asked by jbeaven 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Can't log on to password protected sites after last update

Hi, A few weeks ago I helped a tech phobic friend update Firefox on her Mac and IPad. Since then she is unable to access password protected sites (like bank and financial… (tuilleadh eolais)

Hi,

A few weeks ago I helped a tech phobic friend update Firefox on her Mac and IPad. Since then she is unable to access password protected sites (like bank and financial co) using Firefox --- on either device.

I spent the last 3 hours trying to figure out what's wrong.

For example, on her laptop, with Firefox, the user name and password is automatically filled-in for a Zoom-like site, but hitting "submit" results in an error message rejecting user name or password. Doing the exact same thing using Safari or Chrome works. This wasn't the case prior to the update.

On the IPad there are two issues. The IPad is set up for touch ID. I tried going to home log-on page for a financial company. Normally once you start to type in user name, a box would pop up asking for touch print. This no longer happens with Firefox - no prompt for touch ID. Switch to Safari and it all works. Trying to enter site by typing in user name and password doesn't work either. Hitting the log-on button does nothing. Sometimes the button stays red or turns to gray but the page doesn't change. Doing the exact same thing using Safari or the company's app works perfectly.

I tried syncing the devices, making sure password and touch ID are enabled, using Firefox 85.0.2.

Anybody have any ideas of what's wrong or how I can fix this?

Many thanks, JR

Asked by jr7of8 1 seachtain ó shin

Last reply by cor-el 6 lá ó shin

Unable to launch Firefox on Mac Big Sur

After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help? … (tuilleadh eolais)

After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help?

Asked by lisapenza 6 lá ó shin

Last reply by cor-el 6 lá ó shin