Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox crashes when signing into Outlook webmail

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cooki… (tuilleadh eolais)

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Asked by Ambivalent 2 bhliain ó shin

Last reply by Ambivalent 2 bhliain ó shin

  • Cartlannaithe

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now… (tuilleadh eolais)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 2 bhliain ó shin

Last reply by -elison- 1 bhliain ó shin

  • Cartlannaithe

Outlook 365 won't allow document uploads and won't type properly

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't w… (tuilleadh eolais)

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!



/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

Asked by Hadeis 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible… (tuilleadh eolais)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (tuilleadh eolais)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 1 bhliain ó shin

Answered by James 1 bhliain ó shin

  • Cartlannaithe

Downloaded the latest version, didn't save both copies, lost last version, now won't run, iOS incompatible, can't get new version iOS.

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest ve… (tuilleadh eolais)

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

Asked by leafpeeper 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

  • Cartlannaithe

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (tuilleadh eolais)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (tuilleadh eolais)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Desktop browser doesn’t seem to recognize cookie settings

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a… (tuilleadh eolais)

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a ‘Cookies and local storage are required’ error message. The problem is that cookies are already enabled. I have tried restarting, updating the browser, doing it with the VPN on and off, listing firefox as an exception, and everything else I can think of. I’m currently entering this on my phone, because the browser also won’t let me sign into my account on my laptop without enabling cookies and local storage.

Any suggestions? I keep getting stuck in a loop.

Asked by shutterbug92 1 bhliain ó shin

Last reply by shutterbug92 1 bhliain ó shin

  • Cartlannaithe

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (tuilleadh eolais)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox doesn't show standard MacOS Window options

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to… (tuilleadh eolais)

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

Asked by Fera 1 bhliain ó shin

Last reply by Fera 1 bhliain ó shin

  • Cartlannaithe

I am unable to space when typing text into body of outlook messages. Not a problem with the subject line. Not a problem with outlook on chrome or safari. This has been going on several months.

Fix problem. I have cleared cache with no effect. All it did was delete prior passwords which I had to reenter.

Asked by Junkbondman 1 bhliain ó shin

Last reply by Junkbondman 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code… (tuilleadh eolais)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (tuilleadh eolais)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (tuilleadh eolais)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (tuilleadh eolais)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 1 bhliain ó shin

Last reply by Sabine 1 bhliain ó shin