Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (tuilleadh eolais)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (tuilleadh eolais)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (tuilleadh eolais)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 bhliain ó shin

Answered by mike.glover_1 1 bhliain ó shin

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Firefox crash regular many time

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e… (tuilleadh eolais)

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e217c307-dcdd-48f2-ac6c-d9fe90230117 bp-b06b6c11-ceb1-45da-be27-e2e540230117 bp-6a9d039e-8265-4edc-b285-0da350230117 bp-da80b395-2ba6-455f-9887-87cd40230117 bp-f945b086-6a0a-469b-936b-c23420230117 bp-686f1023-c63a-4879-b168-ff7980230117 bp-76cf5e66-98a5-4e42-ad59-641580230117 bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

Asked by Arvind Shah 1 bhliain ó shin

Answered by Arvind Shah 1 bhliain ó shin

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big crash after UI changes

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in a… (tuilleadh eolais)

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in about:config site with the parameter "ui.textScaleFactor" with a value of 100 it will be fixed. but by mistake i changed it to 10 insted of 100 so when i open firefox i have a super big black screen

most of my problems are i can't reinstall firefox because it made the same weird big ui problem. There is any way to fix it?

thanks in advance

Asked by martinrizzi7 1 bhliain ó shin

Answered by Terry 1 bhliain ó shin

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Firefox version 100 and higher will not load web pages

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will n… (tuilleadh eolais)

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

  • Version 100 and higher work correctly in trouble-shooting (safe) mode
  • Refresh does not resolve the problem
  • Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
  • Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
  • Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
  • Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
  • I have not tried removing any Mozilla registry keys

Asked by HeathR 1 bhliain ó shin

Answered by HeathR 1 bhliain ó shin

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Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Click… (tuilleadh eolais)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 bhliain ó shin

Answered by ExileFox 1 bhliain ó shin

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (tuilleadh eolais)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 2 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 2 bhliain ó shin

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Some pages will not load or load correctly.

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does no… (tuilleadh eolais)

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does not load it just brings up a white screen. I deleted all my temp files, and anything else I could think of that may be preventing it, but that did not work. In fact after doing this I have not been able to access my USAA account, it takes me to the log in screen and once I put in my user name it just keeps asking for the user name, it does not go any further. The pages are loading correctly with the Comodo IceDragon browser which I believe is very similar to Firefox.

I would very much like to get this issue resolved. I hope to get a response soon.

Asked by Sargon_Starblade 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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no Passwords, no Sync, weird Addon & Policies

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using … (tuilleadh eolais)

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using the cleaning tool. Now I wanted to remove my Addons, but one of them isn't deletable. It also has no name displayed which confused me... Furthermore, there are only "InstalTime12345678"-files in the crash reports directory (which I think aren crash reports). It seems to me the mysterious addon is installed through the policies. (I have a screenshot attached and uploaded them https://pastebin.com/59wzMDyv) This is my private computer and I never set those. Has anyone seen this before or can help? Thanks

Asked by blxckOxymoron 1 bhliain ó shin

Answered by blxckOxymoron 1 bhliain ó shin

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Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (tuilleadh eolais)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp 1 bhliain ó shin

Answered by emma.elizabeth.crisp 1 bhliain ó shin

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Browser stopped warning that page has changed 97.0.1 (64) (now 99.0.1)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered … (tuilleadh eolais)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

Asked by Joshua Jacobs 2 bhliain ó shin

Answered by jscher2000 - Support Volunteer 2 bhliain ó shin

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While playing music on Youtube Music, Firefox crashes constantly. Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any exten… (tuilleadh eolais)

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any extensions between now and the last time I played music successfully without crashes. Guessing maybe a recent Firefox update happened?

Currently running Firefox 108.0 on PopOS 22.04 LTS with GNOME version 42.5 and using Wayland.

Submitted Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Looks like the crash is caused by a SIGSEGV / SEGV_MAPERR according to the report, but I don't know where to even begin looking into a cause of that.

Any help would be greatly appreciated.

Asked by mitch20 1 bhliain ó shin

Answered by mitch20 1 bhliain ó shin

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Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (tuilleadh eolais)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

Asked by mozilla342 1 bhliain ó shin

Answered by mozilla342 1 bhliain ó shin

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Opening new tab causes Firefox to completely hang

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Direct… (tuilleadh eolais)

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Directly opening websites in a new tab doesn't trigger that bug. I don't recall when this started to happen, it might be after some new Windows update.

I have included screenshots from Firefox Profiler, both from regular window and incognito one.

Asked by Adam Kasprzycki 4 mhí ó shin

Answered by cor-el 4 mhí ó shin

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Firefox 91.11.0esr does not show pictures on some website

After updating FF some websites refuse to show pictures while others do without problems. e.g. Tumblr has no problems, all pictures are shown but www.deviantart.com show… (tuilleadh eolais)

After updating FF some websites refuse to show pictures while others do without problems.

e.g. Tumblr has no problems, all pictures are shown but www.deviantart.com shows only placeholders and not a single picture

Asked by ConjurerDragon 1 bhliain ó shin

Answered by ConjurerDragon 1 bhliain ó shin