Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Why can't I file a complaint or make a suggestion?

I wanted to make a suggestion, and report a complaint, but all I get from Firefox are endless loops of discussions about things I don't care about and are irrelevant to m… (tuilleadh eolais)

I wanted to make a suggestion, and report a complaint, but all I get from Firefox are endless loops of discussions about things I don't care about and are irrelevant to me! Where's the actual "submit feedback here" button? Where's the What's your problem button?

I've spent an hour wandering through endless screens of help articles and discussion threads. Now I"m just tired of not being able to even report a problem or make a suggestion!

Your whole support system is a morass of failure much like a government operation!

If it matters to anyone: I am using Firefox to play 2 online games: Settlers Online, and RailNation. I am using Vivaldi to play another instance of RailNation.

When I switch from one tab to another or the other browser for any length of time I get disconnected from both Settlers Online and from RailNation. And sometimes I have to restart Firefox or clear cache to get them to reload! This did not happen in previous versions. Win11, new Dell Inspiron, if that makes a difference.

What ever happened to multitasking? What ever happened to persistence?

Asked by thekenwiley 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

  • Cartlannaithe

online history

I'm looking for my recent history, but the history page lists only "today," which is Nov. 8, but nothing else for November. The next tab is for October. What I'm looking … (tuilleadh eolais)

I'm looking for my recent history, but the history page lists only "today," which is Nov. 8, but nothing else for November. The next tab is for October. What I'm looking for is not in "Recently closed tabs" either, but there is no date information there. I'm trying to document when I posted a request at a vendor's website, and don't see the vendor at all.

Thanks

Asked by kelly1149 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Cant connect on this server

If I try to connect to this site (see image) I receive the message shown in return. I only get this message using Firefox, no problems with other browsers (Chrome, Edge, … (tuilleadh eolais)

If I try to connect to this site (see image) I receive the message shown in return. I only get this message using Firefox, no problems with other browsers (Chrome, Edge, Opera etc). Using Win 11. Any suggestions on a cure?

Asked by Alan 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Suddenly unable to access any of the Firefox browser items in upper margin: including History and Help

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday,… (tuilleadh eolais)

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday, I was unable to access my History, I tried the other items across the top of the screen and none of them are accessible. Somewhere I saw I should click on a menu button for finding history: I cannot find a menu button "in the upper corner". I kept looking for help and was sent in circles. I also kept seeing something about Firefox Accounts; and Firefox Accounts vs. Mozilla Accounts: I have NO idea what that means. I tried to sign in: no. So, I think I have created a Firefox account now, with a password and done the "reset". I also do not know what that means, but here I am. Please someone tell me how to get help: help that does not assume I already know the answer. Thank you.

Asked by rawlsrules 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Faoi Ghlas
  • Cartlannaithe

The browser page is too wide and all the menu texts are too small.

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to re… (tuilleadh eolais)

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Asked by Pam Clark 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Cartlannaithe

Link doesn't display in Firefox but displays properly in other browsers.

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit). It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-m… (tuilleadh eolais)

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit).

It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-magnesium-complex-400-mg-300-caps

The “read me” link doesn’t display in Firefox but displays properly using:

      Brave (1.45.123)
      Chrome (107.0.5307.107) (Hate Google)
      Internet Explorer 11 (11.0.170)
      Microsoft Edge (107.1418.35)

I searched “firefox some links don't display” and tried the solutions I found to no avail.

Tried these:

      Turned VPN off.
      Started in Troubleshoot Mode.
      Removed cookies and site data for this site.
      Turned Enhanced Tracking off for this site.

With all of these settings (at once, not one at a time) and closing and reopening Firefox (in Troubleshoot Mode) the “read more” link still doesn’t display.

Attached image showing how the link displays in Brave and how it doesn't display in Firefox.

Thank you.

Asked by swid 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

I can't log in on the add-ons page

I can't log in at https://addons.mozilla.org It input my mail and password, wait for a loading screen and then I get a yellow box with the message "You have been logged … (tuilleadh eolais)

I can't log in at https://addons.mozilla.org

It input my mail and password, wait for a loading screen and then I get a yellow box with the message "You have been logged out."

No matter how many times I try, I always get the same message. I can log in with my main account, but not with this one, which is the one where I have an add-on I'd like to update.

Asked by sekiisc 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

Seems like Firefox could not write history to disk for 10 days - how is it possible that there was no warning?

Today I had a power outage. When I started the computer afterwards I noticed that session recovery in firefox did not work. Even worse: History and even bookmarks seem to… (tuilleadh eolais)

Today I had a power outage. When I started the computer afterwards I noticed that session recovery in firefox did not work. Even worse: History and even bookmarks seem to not have not been written for 9 days. I added bookmarks in the last days that are lost now. The reason is likely that the partition which the firefox profile resides on ran out of disk space at some point. I freeded space on that volume and firefox behaved regulary, so I expected everything would be fine. Now it seems like I lost about 10 days (open tabs, history AND bookmarks) how can it possibly be that there was no warning about issues with writing to disk in Firefox?

Asked by dfgdfgdfgjhgj 1 bhliain ó shin

Last reply by dfgdfgdfgjhgj 1 bhliain ó shin

  • Cartlannaithe

I messed up my sync by removing all the devices

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extension… (tuilleadh eolais)

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extensions and the bookmarks which I saved for 2 whole years. Please help.

Asked by Twilight Star 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

Accessing websites

I am unable to access any websites. For example, Amazon, Belk, Walmart, etc. I have shut the computer down several times to no avail. My wifi is working fine. I am… (tuilleadh eolais)

I am unable to access any websites. For example, Amazon, Belk, Walmart, etc. I have shut the computer down several times to no avail. My wifi is working fine. I am puzzled as to how I was able to access this support site. This has been a problem for at least a week now but I could eventually access websites but this morning I have made numerous attempts to no avail.

Asked by bwfarris42 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Continually Need To Verify My Bank Sign In

Hi, Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox. I tried adding to remove enhabced… (tuilleadh eolais)

Hi,

Everytime I update Firefox, I have to continuouly verify my PNC bank account. It's not on their side, it's something with Firefox.  I tried adding to remove enhabced tracking proctection & to allow the cookies from the site. How can I get to my login????

Thanks, Jeanne

Asked by JeanneM 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Page refused to load.

Today I try to log on to SOCALGAS. This is the Gas company for all of southern cal. using a recently updated version of Firefox browser. The problem started : After… (tuilleadh eolais)

Today I try to log on to SOCALGAS. This is the Gas company for all of southern cal. using a recently updated version of Firefox browser. The problem started : After logging into site , the next page refused to load. It just recycled over and over again. I open another browser : Bing and the pages needed to pay my mom's bills loaded. After calling the Gas company with my problem I realized the problem was the browser.

How do I fix this problem?

Arthur

Asked by slowslo 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

The removal of compact mode makes Firefox less accessible for people with vision problems!

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Fir… (tuilleadh eolais)

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Firefox the menu and tabs take up an entire half of the screen (not an exaggeration). This is due to the removal of the compact view. There was nothing I could do to fix this problem and make his menu and tabs not to be floating and massive. What this means is that his content view is now less than half of his screen size. This is not accessible for someone with sight issues. I went through a couple of guides and alternative settings to edit in the about:config It looks like the past settings have all been disabled from making changes to the Firefox UI, including trying to disable proton. Everywhere I look it says that Compact Mode is no longer supported and will eventually be removed from Firefox.

I have been a lifetime Firefox user and I changed those settings for myself after the display update a few months ago. I would have to switch browsers if there was no fix. But for my friend who is legally blind I would be required to talk to an accessibility lawyer and see what my options are. Alienating people with disabilities because someone thought the extra space looks cool is unacceptable!

Asked by Engage 1 bhliain ó shin

Last reply by Engage 1 bhliain ó shin

  • Cartlannaithe

Firefox freezes for long periods while typing in browser

Over the last few days I've been noticing that the firefox browser will stop while I'm typing and then a minute later the text will appear, also if I move to a different … (tuilleadh eolais)

Over the last few days I've been noticing that the firefox browser will stop while I'm typing and then a minute later the text will appear, also if I move to a different window while this is happenning the text dfirefox won't open and when it does the text won't appear. I know some people have solved this by turning off a text cursor thing but I checked and it wasn't on. I updated and turned off my laptop but that only fixed it for a few hours, and then it started freezing again.

Asked by josephahopkinson 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Cannot get into proper Firefox account to sync

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my pro… (tuilleadh eolais)

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my programs, still have other files), I wasn't thinking straight and forgot to back up anything for my Firefox account and I have been trying passwords all day and I still cannot get in. It's gotten to the point where the Firefox Accounts login page asks me to give it a code from my email, I give it said code and the passwords still incorrect. If I can give it codes from my email, why can't I log in through my email or anything else?

I cannot reset the password because I would lose hundreds of saved passwords that I had stored in Firefox along with important bookmarks. I need to know if there is any way I can recover my account without losing my data, because I cannot afford to lose it at all.

Asked by nolynthememerlol 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

When I open Firefox it opens a totally blank page. If I open another tab it looks like it should look with a search bar and quck access buttons.

When I open Firefox it opens to a totally blank page. If I open another tab it looks like it should look with a search bar and quick access buttons. How do I get this inf… (tuilleadh eolais)

When I open Firefox it opens to a totally blank page. If I open another tab it looks like it should look with a search bar and quick access buttons. How do I get this info to the first tab when it opens?

Asked by jesspj 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

site no longer working

I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-m… (tuilleadh eolais)

I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-military-monuments-quiz-

All I get now is a black box instead of a picture and inactive answer boxes Any thoughts?

Asked by gfulwider 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Launch in new browser button missing after abnormal reboot

After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "Thi… (tuilleadh eolais)

After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "This profile is in use in another application and it cannot be deleted." even though these other application windows are not present.

Asked by lane.phillips 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin