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Did a clean install, bookmarks gone

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename… (tuilleadh eolais)

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename the existing Firefox folder to something else, download and run the installer again, and I should have done a clean install without losing my user data.

The issue I had has been fixed, but all of my add-ons and bookmarks are gone. I can get the add-ons back, but where can I find the bookmarks in the old Firefox folder?

Asked by TheNobleShade 10 mí ó shin

Answered by TheNobleShade 10 mí ó shin

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Cannot verify my device on Chase Bank's secure server

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to b… (tuilleadh eolais)

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

Asked by Anna 10 mí ó shin

Answered by Medhasree Suram 10 mí ó shin

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Using 2FA Firefox codes on 2 different apps

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm … (tuilleadh eolais)

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Asked by winstonchiang2003 10 mí ó shin

Answered by cor-el 10 mí ó shin

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Firefox URL/Search box and results drop down show diagonal pink line background

With the last update I suddenly have the url/search box background and its search results drop down background set to an ugly pink with diagonal lines. I am visually imp… (tuilleadh eolais)

With the last update I suddenly have the url/search box background and its search results drop down background set to an ugly pink with diagonal lines.

I am visually impaired and now its almost impossible to use firefox because I can't read the text on top of the diagonal colored bands. There doesn't seem to be any settings to turn on or off this appearance.

I will have to switch browsers until this is fixed and I don't want to.

Asked by tniec 10 mí ó shin

Answered by tniec 10 mí ó shin

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Disable/hide history manager details bar

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to… (tuilleadh eolais)

Hello I want to disable/hide or at leas make smaller the GIANT "detail" bar that shows up on the history manager and difficults reading trough the history. There seems to be no options available in the toolbar and can't find any on about:config either. Perhaps there's a key I can add in about:config to change this?

Thank you

Asked by Rodrigo Diaz 9 mí ó shin

Answered by cor-el 9 mí ó shin

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Search Results Changing

After search results show and I click to view one of them and then hit the back button to go back to the same search results they have somehow changed. What setting do I … (tuilleadh eolais)

After search results show and I click to view one of them and then hit the back button to go back to the same search results they have somehow changed. What setting do I need to change to keep this from happening? See photos,...... (Search Results 1) in the original results and (Search Results 2) is what happens if I click on one of the results to read and then hit the back button to get back to the results.

Asked by simpleman2 10 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

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Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (tuilleadh eolais)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 10 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

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secure connection failed for Bing dot com

I seem to be unable to suddenly access Bing.com for some reason. I'm getting a Secure Connection Failed error. I thought it was a simple downtime but it isn't. I'm also n… (tuilleadh eolais)

I seem to be unable to suddenly access Bing.com for some reason. I'm getting a Secure Connection Failed error. I thought it was a simple downtime but it isn't. I'm also not seeing a security certificate. Check down detectors and its just me. So what gives? It was fine yesterday. I pretty much checked everything. no proxy's or anything.

This is driving me crazy and also interrupting my work.

Asked by Leorick 10 mí ó shin

Answered by Leorick 10 mí ó shin

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Difference in fonts/font size in Firefox 114 vs 113

Just updated to Firefox 114 from version 113 on Fedora 37 and spotted difference in the font rendering using the old profile. On Firefox 114, the fonts are larger. I cou… (tuilleadh eolais)

Just updated to Firefox 114 from version 113 on Fedora 37 and spotted difference in the font rendering using the old profile.

On Firefox 114, the fonts are larger. I could not make it the same as in Firefox 113, despite all the configuration in the profile is the same. Downgrading to Firefox 113 return the previous font size/rendering.

However, in Firefox 114 there's a font difference even between my old profile and fresh new profile. The font configuration in the settings is exactly the same between these two profiles (default profile, Latin and Cyrillic — the same font families, sizes, checkboxes, i've even checked about:config options searching by "font" — all the same).

Check the screenshots.

Asked by iam18 10 mí ó shin

Answered by iam18 10 mí ó shin

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British Airways enable cookies page essential cookies greyed out so can't log in

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for wee… (tuilleadh eolais)

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

Asked by elsfield 10 mí ó shin

Answered by jonzn4SUSE 10 mí ó shin

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When I type in address bar to search, the search result page does not display page address in the address bar.

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that … (tuilleadh eolais)

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that address bar did not display the page address as previous version, just display the words I searched as a search bar (if the search bar is enabled, and typed in search bar then push enter, address bar will display address of search result page, and search bar will keep displaying the words in it). I attached my screenshot below. Using another tab and "switch to tab" feature by Firefox, I found out the page address. In my screenshot, I typed "test" and using Google to search (I also tried Bing, Wikipedia and more and all of them have the same problem with their owned link) and the page address should be "https://www.google.com/search?client=firefox-b-1-d&q=test" but even I paste this link into the address bar, it will only display "test" like the pic. I think it is a trim feature but I do not which preference I should edit in about:config. I have set "browser.urlbar.trimURLs" to false for displaying http and www, but it is not work this time.

Asked by 920619lqy 10 mí ó shin

Answered by TyDraniu 10 mí ó shin

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Noto Hieroglyphics shifted up with writing-mode: vertical-lr;

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent el… (tuilleadh eolais)

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

Asked by damian.dbcz 10 mí ó shin

Answered by damian.dbcz 9 mí ó shin

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Update to 114.0.2

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working,… (tuilleadh eolais)

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

Asked by Jeff B 10 mí ó shin

Answered by Jeff B 10 mí ó shin

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Managed by organisation - no Mozilla policy

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I hav… (tuilleadh eolais)

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Asked by ETERNALVOID 10 mí ó shin

Answered by TyDraniu 10 mí ó shin

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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (tuilleadh eolais)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 10 mí ó shin

Answered by cor-el 10 mí ó shin

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Restoring a deleted bookmark folder

Hello and thank you all in advance for giving your time to help us! I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6. Under the "Other Bookmarks" head… (tuilleadh eolais)

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

Asked by jimmadden 10 mí ó shin

Answered by jimmadden 10 mí ó shin

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Google Docs: Alt+/ shortcut not working in Firefox, works in Chrome

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code. O… (tuilleadh eolais)

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code.

On a German keyboard, there is no "/" key. In Chrome the hotkey "Alt+#" works instead. In Firefox, it does not.

This hotkey is particularly important, because it gives quick access to menu actions, that have no hotkey assigned, or for which the hotkey does not work on the current layout.

Is there something I can do to make it work?

Note. Based on what I know, I cannot tell if this is an issue with Firefox not sending the Alt+# key correctly, a special feature of Chrome that isn't present in Firefox, or a cross-browser compatibility issue of Google Docs, that should be blamed on Google Docs and not Firefox.

Firefox 114.0.2 (64-bit), running on Open Suse 15.3, 64 bit.

Asked by kb 8 mí ó shin

Answered by jscher2000 - Support Volunteer 8 mí ó shin

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firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (tuilleadh eolais)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 11 mí ó shin

Answered by cor-el 11 mí ó shin