Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Report Spam and get help

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would l… (tuilleadh eolais)

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Asked by Carol Ligh 2 mhí ó shin

Can't Print Email

I can't print an email. The whole screen prints and is too small to read. I read previous answers to use the drop down menu and select print, but then I get window that… (tuilleadh eolais)

I can't print an email. The whole screen prints and is too small to read.

I read previous answers to use the drop down menu and select print, but then I get window that says I have a blocking the print. I don't have an active blocker. I do have malwarebytes. Never had any trouble printing on chrome or safari.

Asked by Linda Andruska 2 mhí ó shin

Bookmarks: Can't Manually Back Up, Won't Automatically Back Up, Disappearing After Crash or Restart

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while l… (tuilleadh eolais)

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1.

When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything seems to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.

Asked by michaelaccountsly 1 mhí ó shin

Cursor Automatically Enlarges when I Hovered Over the Bookmarks Icon

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal si… (tuilleadh eolais)

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal size when I hover over the bookmarks icon but instead it became larger. I cannot reproduce the error unfortunately.

Asked by Asaad 1 mhí ó shin

Can't use builtin webcam with Firefox

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the b… (tuilleadh eolais)

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the builtin webcam turns green, but I see nothing in the camera sub-window on the webpage which was granted access. No error message, just no camera video is shown by the webpage. In the menu bar is a camera icon which I can click on and confirms I have "Allowed" camera access. Setting / Privacy / Permissions / Autoplay is set to Block Audio. I have verified the camera works with other apps (Photo Booth). How can I diagnose this?

Asked by axel45 1 mhí ó shin

youtube claims I am offline and should retry for every video; no problem with Safari or DuckDuckGo

This started recently, after I installed the latest upgrade of Firefox and the video downloader. Not happening on Safari or DuckDuckGo. I suspect they have spotted I am… (tuilleadh eolais)

This started recently, after I installed the latest upgrade of Firefox and the video downloader. Not happening on Safari or DuckDuckGo. I suspect they have spotted I am using Firefox and are lying about the connection problem. Any suggestions welcome. thanks!

Asked by john.ashmead 1 mhí ó shin

Facebook refresh

Recently, when first logging into Facebook, the entries in my feed will just sit there and refresh for a while before finally settling in and stopping. Then when I start … (tuilleadh eolais)

Recently, when first logging into Facebook, the entries in my feed will just sit there and refresh for a while before finally settling in and stopping. Then when I start scrolling, I can only go so far and it starts doing it again. Rather peculiar action. Something to do with auto refresh? I don't encounter the issue when using Safari or Opera. Appreciate anything on this issue.

Asked by Randy Dalton 1 mhí ó shin

audio out of sync

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no im… (tuilleadh eolais)

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?

Asked by okkehel 2 mhí ó shin

I cannot browse using firefox on my MacBook Air, it keeps giving a message saying not secure

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know wh… (tuilleadh eolais)

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know what else to do

Asked by Marcia Stewart 2 mhí ó shin

Issue Installing Add-on on Gmail

Hello Firefox Community, I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help… (tuilleadh eolais)

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Asked by Kamil 2 mhí ó shin

MacOS notifications showing the icon for the wrong profile in the Notification Center.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications. For some odd reason, the MacOS notification c… (tuilleadh eolais)

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Asked by thiagoperrysampaio 2 mhí ó shin

Is it possible to force the redownload of the next Firefox update?

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a ne… (tuilleadh eolais)

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

Asked by hmijail 2 mhí ó shin

Troublesome browsing

When browsing in Firefox and I'm trying to select buttons to click, Firefox often now shows me a menu instead of allowing me to click. I have to migrate away from the but… (tuilleadh eolais)

When browsing in Firefox and I'm trying to select buttons to click, Firefox often now shows me a menu instead of allowing me to click. I have to migrate away from the button elsewhere on the page a few times and then get back to the button. Sometimes that works. Sometimes it doesn't. Why is it doing this now?

Asked by pb4072 2 mhí ó shin

Cannot watch netflix or Hulu after updating

I have not updated firefox in a while, but recently got an error on netflix that my browser was no longer compatible and to update So I updated to the latest version of … (tuilleadh eolais)

I have not updated firefox in a while, but recently got an error on netflix that my browser was no longer compatible and to update

So I updated to the latest version of firefox - 122.01 (64-bit) but now I have a new problem. I cannot watch anything on netflix or hulu (though I can on max for some reason).

Each time I try to play anything on netflix I get a white screen on firefox and it automatically takes me back to the sign in page of netflix. Each time I try to play anything on hulu it plays BUT I cannot see the video. I can hear it but the actual video isn't shown, the controls are there but I can only see the the menu/other things to watch of hulu (picture attached) though I can't actually click on any of the other shows

I do not have this problem on chrome but firefox is my main browser, can i get any assitance Things I have already tried: I completely cleared my history & cache after signing out of everything (did this twice). Turned off computer, signed back in but still have this issue

Asked by ryanq214 2 mhí ó shin

YouTube 4k Playback stuttering and freezing

Hello, I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, play… (tuilleadh eolais)

Hello,

I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, playing youtube 4k videos just either freezes and doesn't buffer, or just skips and reloads. It is not a network issue. I've tried playing back the same video with ARC on OSX (which is based on chromium) and with Chome on windows. It works flawlessly so it's not a network issue. I've tried disabling adblocker, all the extensions, nothing. It's either Youtube messing with non google products again or a problem with Firefox itself. I even have Youtube premium and this stuff still happens without adblockers.

Any help would be appreciated.

Asked by Fally 2 mhí ó shin

This is a continue on previous quesiton 1440060 tread, since reply ends with Error

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm sta… (tuilleadh eolais)

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm starting this new thread.

First, thank you for the answers. I have run into an issue and also have a follow-up question.

Follow up question: A while ago, I changed the autoplay settings in about:config, but I noticed they reverted to default. Do these settings reset with major browser updates? Or could it be that the settings' names changed, resulting in the default value being applied? Should I periodically check these values to ensure they haven't changed?

Issue: I updated the settings in about:config as mentioned in https://support.mozilla.org/en-US/questions/1440060 by cor-el. It appears to have stopped the autoplay of videos. However, after browsing Google News and Yahoo News articles for about 30 minutes, my browser crashes. This happens under the same usage pattern as before. The browser becomes unresponsive, and if I click on anything, I see the rainbow Apple spinning wheel. Eventually, I have to force quit the browser. See attached.

Thank you!

Asked by Terra Civis 2 mhí ó shin