Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Confusing message at the top of the setting screen

I'd like more information about what the message appearing at the top of the settings screen is telling me. The message is "Your browser is being managed by your organiza… (tuilleadh eolais)

I'd like more information about what the message appearing at the top of the settings screen is telling me. The message is "Your browser is being managed by your organization." I am a stand alone personal user and not a part of an organization.

Asked by dowens739 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Total Ad Blocker pop-up advertising

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I d… (tuilleadh eolais)

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

Asked by stefysteve1 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (tuilleadh eolais)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Asked by webmouse 2 bhliain ó shin

Answered by cor-el 2 bhliain ó shin

  • Cartlannaithe

Importing passwords / bookmarks from chrome say its successful but didnt actually do anything

Google Chrome is closed and ive checked task manager to make sure that its not open in the background. I choose my main account from google chrome and choose to import … (tuilleadh eolais)

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

Asked by fatperson123123123 2 bhliain ó shin

Last reply by Terry 2 bhliain ó shin

  • Cartlannaithe

Two versions listed in W11 "Apps and Features"

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall vers… (tuilleadh eolais)

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall version 99.0?

Asked by MartyA 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (tuilleadh eolais)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Asked by JAYeskewicz 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (tuilleadh eolais)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 2 bhliain ó shin

Last reply by Cameron 2 bhliain ó shin

  • Cartlannaithe

Firefox 64-bit for windows

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over t… (tuilleadh eolais)

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over the icon (no change icon selection under properties). How do I get these changed back, other than redoing all the changed ones? Thanks, Wayne

Asked by wombat3 2 bhliain ó shin

Last reply by user104147805413306348376805769878442569366 2 bhliain ó shin

  • Réitithe
  • Cartlannaithe

very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (tuilleadh eolais)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 bhliain ó shin

Answered by dimitri11 2 bhliain ó shin

  • Cartlannaithe

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (tuilleadh eolais)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 2 bhliain ó shin

Last reply by Terry 2 bhliain ó shin

  • Cartlannaithe

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (tuilleadh eolais)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 bhliain ó shin

Last reply by Chris Ilias 2 bhliain ó shin

  • Cartlannaithe

Can't do any searches in Firefox

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site… (tuilleadh eolais)

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site I've been to previously. It's very frustrating. Everything works fine in Chrome...and I hate Chrome.

Asked by jeboyd812 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Give Firefox permission to access a webpage - firewall issue?

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened wi… (tuilleadh eolais)

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened with my permission. How do I grant access / grant permission to access a specific site? Thanks. FYI: I'm a bit frustrated and I have a deadline coming up soon.

Asked by njmutnick 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin

  • Cartlannaithe

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (tuilleadh eolais)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 2 bhliain ó shin

Last reply by FredMcD 2 bhliain ó shin