Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Crash Report

Hello, I am experiencing several crashes a day on firefox and I am providing an example of EXCEPTION_ACCESS_VIOLATION_READ on just one of them. Any one know what this m… (tuilleadh eolais)

Hello,

I am experiencing several crashes a day on firefox and I am providing an example of EXCEPTION_ACCESS_VIOLATION_READ on just one of them. Any one know what this means?

Asked by Matt Rubino 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Hardware acceleration blue screen of death

This is actually the second time I've had issues with Firefox with hardware acceleration enabled it's normally enabled by default when you install it I believe I've never… (tuilleadh eolais)

This is actually the second time I've had issues with Firefox with hardware acceleration enabled it's normally enabled by default when you install it I believe I've never checked it before but when I was playing the game listening to music it blue screened on me and I got a error code involving bit one memory and I did do a check with the Microsoft Windows diagnosis tool that's for checking memory problems and nothing actually came up I even did a command prompt sfc scannow now command to check and see if there's any problems and nothing came up either and I checked the dump file and apparently the dump file told me that it was Firefox that caused the blue screen of death to occur I think you guys may have maybe a corrupt file when it comes to your guys's hardware acceleration function being enabled it could have some issues with AMD I have a complete AMD system with a 5500 XT as well as a ryzen 3600 and 16 gigs of RAM and dual channel I'm not exactly sure what actually caused it but I just wanted to address it and give you guys some information if you if any users have encountered this issue too.

Asked by Angelgood34rei 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

After clicking 'Deleted Files', how can I recover a deleted profile?

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829). https://assets-prod.sumo.prod.webservices.moz… (tuilleadh eolais)

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829).

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2019-03-24-16-28-18-7d451f.png

My hard drive lacks space for System Restore, which I forgot to turn on. After I mistakably clicked 'Delete files' 2 hours ago, Recuva recovered these 53 files, too little for a Firefox User Profile ?

https://i.imgur.com/QuK0TVP.jpeg

Wise Data Recovery recovered 13 files, 108.37 KB, but again too little for a Firefox User Profile?

https://i.imgur.com/QUfKPop.jpeg

Asked by StackExchange 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

No audio in firefox browser

I recently installed windows 11 PRO N . I installed firefox and logged in . seems like I don't have audio in all sites except youtube . what I tried I tried other browser… (tuilleadh eolais)

I recently installed windows 11 PRO N . I installed firefox and logged in . seems like I don't have audio in all sites except youtube . what I tried I tried other browsers .. they all work fine I tried opening firefox without ADD-ons and same issue many people suggest I should download media feature pack but it seems like I do not have that feature in the latest windows 11 update . and I cannot download it separetely . I'd appreciate a way to help me solve this issue or a direct link to download this media feature pack . or any other solution , thanks in advance

Asked by Yassine 1 seachtain ó shin

Last reply by jonzn4SUSE 1 seachtain ó shin

Permissions being reset on C:\Program Files\Mozilla Firefox directory

I have an RDS Server that i have been asked by my business to stop a certain user account from accessing the internet. An easy way to do is this to restrict the user acco… (tuilleadh eolais)

I have an RDS Server that i have been asked by my business to stop a certain user account from accessing the internet. An easy way to do is this to restrict the user account to the firefox.exe file. Should be nice and easy, but it isnt unfortunately.

If i set the Deny permission on the firefox.exe, or on the parent directory, C:\Program Files\Mozilla Firefox directory, at some point shortly thereafter, the permissions are completely reset and the user account i set to "Deny" has disappeared.

This is frustrating as the user will just open Firefox and start browsing again.

I know there are other ways of dealing with this user, but clearly that is not why i am on this forum.

Has anyone had any luck circumventing this and perhaps explain why the Firefox application "repairs" permissions on its directory automatically ?

TIA

Asked by Neil Kerkham 1 seachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

Linux-ESR

Linux-ESR versions 115.8 and 115.9 are constantly crashing in my Acer CB514-2H chromebook. Previous versions of Linux-ESR have worked without any problems. It does work… (tuilleadh eolais)

Linux-ESR versions 115.8 and 115.9 are constantly crashing in my Acer CB514-2H chromebook. Previous versions of Linux-ESR have worked without any problems. It does work in "safe mode", but not in normal mode with all extensions and plugins disabled. Appears to be related to something that is also disabled in the "safe mode" besides extensions and plugins.

This computer is running a MediaTek Kompanio 828 processor, 8 GB RAM and 64 GB eMMC.

I appreciate any help and advice that you can give me. If I can provide any info, let me know.


This is a link to a recent crash report.

https://crash-stats.mozilla.org/report/index/bp-d7586af4-bf78-4716-a102-8b2500240408

Asked by charlesw3571 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Serious Problem: Firefox Only Opens In "Safe Mode"???

Greetings everyone, I've had this problem for a while and I don't know what to do. I had a problem where Firefox kept crashing before it had finished loading up all of… (tuilleadh eolais)

Greetings everyone,

I've had this problem for a while and I don't know what to do.

I had a problem where Firefox kept crashing before it had finished loading up all of my former tabs and windows and so I was given the option of opening Firefox in "Safe mode" which I did, but now Firefox only starts in "Safe mode"...

I'm running the most up to date version of Firefox.

Thank you for any help!

Asked by Helpless_Quest 2 sheachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (tuilleadh eolais)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Asked by Terrance_h 3 seachtaine ó shin

Last reply by jonzn4SUSE 1 seachtain ó shin

Browser utilizing way too much memory, prescribed fixes dont work

First off, heres my device info: Device name: HP Spectre Convertible Model 15-ch011dx Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 16.0 G… (tuilleadh eolais)

First off, heres my device info:

Device name: HP Spectre Convertible Model 15-ch011dx

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID F3EDBCEE-137F-4854-B06C-912570DD1DB5

Product ID 00325-81213-26880-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

Every time i use firefox with even one tab open i end up with extremely high CPU usage-50% or more on average. It causes the exact type of issues that one would expect, and after spending a hours and hours over the last month looking for solutions and implementing anything promising, it hasnt improved. Ive done config edits, countless cache clears, memory snapshots via devtools, and many many other things that have been recommended to me and nothing has helped. running the browser in troubleshoot confirms the problem isnt related to extensions/add-ons or anything like that, because cpu numbers are identical to those seen normally. increasingly i am convinced that this has to be an issue on the mozilla side. reddit confirms i am not alone in struggling with this, not by a long shot.....pls help!

Asked by Peter P 1 seachtain ó shin

Last reply by ixian 1 seachtain ó shin

Firefox consuming a lot RAM

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of now… (tuilleadh eolais)

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of nowhere, and it's not website specific, it could a YouTube video, or Meet, it also doesn't matter whether the tab is active or not, the spike happens to any tab even background tabs and Firefox basically becomes unusable. I've restarted the browser, removed extensions nothing seems to help and my firefox is up to date.

Asked by kitongamark 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (tuilleadh eolais)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 1 seachtain ó shin

Last reply by cor-el 1 seachtain ó shin

Youtube Livestream freezing, having to refresh the page to resume

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it … (tuilleadh eolais)

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it doesn't do it while watching normal videos.

Asked by Balto 2 sheachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

FireFox and the new 2024 Outlook

Using the new Outlook after I delete an email, I keep getting a message...Do I want to Close Firefox? how can I fix this so it doesn't continually ask me to close Firefo… (tuilleadh eolais)

Using the new Outlook after I delete an email, I keep getting a message...Do I want to Close Firefox? how can I fix this so it doesn't continually ask me to close Firefox?

Asked by shebu78 2 sheachtain ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (tuilleadh eolais)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 1 seachtain ó shin

Last reply by ixian 1 seachtain ó shin

Browser Security Plus extension removed from Firefox store

Browser Security Plus add-on restoration in the Firefox store ManageEngine Browser Security Plus add-on is not listed on AMO, on the grounds of the add-on catering to a l… (tuilleadh eolais)

Browser Security Plus add-on restoration in the Firefox store ManageEngine Browser Security Plus add-on is not listed on AMO, on the grounds of the add-on catering to a limited/non-public audience. Owing to this recent event of the removal of the previously approved version(2.12) of the add-on from the Mozilla Firefox store, the customers previously leveraging the add-on to handle and manage the browser-related policies are experiencing instability in IT management. To relieve the plight of the existing customers from experiencing the inconsistency in managing browser-related policies, we kindly request you restore/re-host the previously approved version of the add-on (.xpi) in AMO. From the next version onwards, ManageEngine Browser Security Plus add-on will migrate to self-hosting.

We kindly request urgent attention to this matter, as any delay may impact our customer's Browser management. Your prompt response is greatly appreciated.

Asked by PMP Addons 1 seachtain ó shin

Last reply by Paul 1 seachtain ó shin

Firefox constantly and randomly crashing

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggesti… (tuilleadh eolais)

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggestion.  :)

I was going to paste the most recent crash report ID, but there are a huge list of them as can be seen below. Can somebody please help with this it's driving me insane?!

bp-47482473-3afc-43eb-b6b2-7382e0240401 4/1/2024, 8:57 AM View bp-56fb67fb-e741-408f-8178-af36e0240401 4/1/2024, 8:56 AM View bp-c2cf1616-e67d-4d68-9b83-6691d0240401 4/1/2024, 8:56 AM View bp-3dbaab34-400c-46f5-bd6b-f1c680240401 4/1/2024, 8:56 AM View bp-68c1dfe8-20d0-4b1a-a5e6-f86570240401 4/1/2024, 8:56 AM View bp-9d238583-6f07-4d25-a933-b685d0240401 4/1/2024, 8:56 AM View bp-b82b8434-17f0-4371-9e3b-2c0f10240401 4/1/2024, 8:56 AM View bp-8ee33753-ef1d-48af-ac85-359870240401 4/1/2024, 8:56 AM View bp-b572f2dd-c9bb-4937-a763-3d9d10240401 4/1/2024, 8:56 AM View bp-193c0cbe-47f0-44cd-a683-f72710240401 4/1/2024, 8:56 AM View bp-7db722f9-92bb-47b4-9af9-705d70240401 4/1/2024, 8:56 AM View bp-720dfdd6-ac46-40df-abd3-78d1d0240401 4/1/2024, 8:56 AM View bp-58ee92a9-cb56-408f-b0c3-5892f0240401 4/1/2024, 8:56 AM View bp-390b9f3f-dacf-4b45-887e-cc4630240401 4/1/2024, 8:56 AM View bp-4936b3c4-ce5b-4c09-8436-b0c480240401 4/1/2024, 8:56 AM View bp-91986ef7-adf7-4699-ade2-08ef50240401 4/1/2024, 8:56 AM View bp-30912374-ec93-4372-9b86-00eb10240401 4/1/2024, 8:56 AM View bp-9be4e53f-91fa-4dec-b520-090e40240401 4/1/2024, 8:56 AM View bp-3991ef0e-772f-4886-bc85-a3af60240401 4/1/2024, 8:56 AM View bp-a62b5a88-c193-47f2-bc39-b8cc80240401 4/1/2024, 8:56 AM View bp-5edac619-9ac6-4d09-94d1-5d04d0240401 4/1/2024, 8:56 AM View bp-7d78fbbe-f9c3-44d4-aa4e-5c2610240401 4/1/2024, 8:56 AM View bp-3e019c39-350e-4c72-a987-ba1580240401 4/1/2024, 8:56 AM View bp-215ff127-f56e-4473-8574-3a5fd0240401 4/1/2024, 8:56 AM View bp-80f06f03-adc6-4b50-ae7d-4e8f40240401 4/1/2024, 8:56 AM View bp-79a8cd06-aff0-46b6-93cd-043140240401 4/1/2024, 8:56 AM View bp-95521938-98db-473e-bada-bdd870240401 4/1/2024, 8:56 AM View bp-c9081a35-d2fb-4a0c-b354-4c9ef0240401 4/1/2024, 8:56 AM View bp-58848846-79ab-4cbe-a5ca-7f3780240401 4/1/2024, 8:56 AM View bp-b73e622f-00ae-4e38-a90b-a89900240401 4/1/2024, 8:56 AM View bp-5eb6f2b3-d034-4a05-b09f-7c4ed0240401 4/1/2024, 8:56 AM View bp-95d1a959-b67f-4446-a26f-b4c880240401 4/1/2024, 8:56 AM View bp-d02a1dc8-0c8b-4152-8f5a-f12140240401 4/1/2024, 8:56 AM View bp-194ac1f2-84b3-4028-9f49-a6ed80240401 4/1/2024, 8:56 AM View bp-58a95498-8358-4e1f-881c-2308e0240401 4/1/2024, 8:56 AM View bp-59fd7d49-063d-4c24-9449-a47da0240401 4/1/2024, 8:56 AM View bp-9e25329c-3aae-4c09-a889-d67ef0240406 4/5/2024, 8:38 PM View bp-76f7ae16-971c-4d8a-988a-c37bb0240406 4/5/2024, 8:38 PM View bp-2a4d73a9-d05b-4059-ba5d-5539d0240406 4/5/2024, 8:38 PM View bp-7e1f5200-0fa7-475b-9d52-c9ef50240406 4/5/2024, 8:38 PM View bp-6842a5a2-a479-4bec-bed7-8c0540240406 4/5/2024, 8:38 PM View bp-5422856b-9588-472c-9bae-da86a0240406 4/5/2024, 8:38 PM View bp-1d077966-aec0-4524-b821-8d5820240406 4/5/2024, 8:38 PM View bp-c7ab93e7-5ea8-4680-a177-317a60240406 4/5/2024, 8:38 PM View bp-852d4e2b-05c9-4027-bcad-140f90240406 4/5/2024, 8:38 PM View bp-5b9b6477-11e9-429e-bc14-33d750240406 4/5/2024, 8:38 PM View bp-568e11ca-b717-4505-abb4-d19130240406 4/5/2024, 8:38 PM View bp-bf865875-d837-4e4b-91a8-ed68c0240406 4/5/2024, 8:38 PM View bp-b65232d6-caf8-4d2e-9c4b-6d3960240406 4/5/2024, 8:38 PM View bp-d1b1a366-039b-4728-8df3-cd52d0240406 4/5/2024, 8:38 PM View

Asked by Keven 1 seachtain ó shin

Last reply by zeroknight 1 seachtain ó shin

I can't access a my website

Hi, I'm trying to open to this site https://chiltanpure.com/ in firefox. but I am not able to access my website. On Edge and Chrome, this site loads just fine. Thanks … (tuilleadh eolais)

Hi, I'm trying to open to this site https://chiltanpure.com/ in firefox. but I am not able to access my website. On Edge and Chrome, this site loads just fine. Thanks

Asked by faseehhassan76 1 seachtain ó shin

Last reply by jonzn4SUSE 1 seachtain ó shin

Cannot log in to Capital One In Firefox But I can in Microsoft Edge.

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yea… (tuilleadh eolais)

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Asked by owen.moore 2 sheachtain ó shin

Last reply by zeroknight 2 sheachtain ó shin

keyboard problem with gmail composer

Since few days I experienced a strange beaviour on my firefox: if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see r… (tuilleadh eolais)

Since few days I experienced a strange beaviour on my firefox:

if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see repetitions, e.g. fast erasing back, fast moving back and forward or just typing something like:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

In my gmail composer this does not happens anymore, and if I need to erase a word I need to repetitely press and relase backspace key.

I erased firefox and make a fresh install, via snap, with completely new profile, but the problem remains. It does not seem to appear on other places, for instance when typing this question everything is fine. If I use gmail with other browser (same pc) then all is fine.

I have ubuntu with all updates regurarly installed, uname -a give me Linux mypc 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux


How can I fix this? Where I have to look?

Asked by Stefano Francaviglia 2 sheachtain ó shin

Last reply by zeroknight 2 sheachtain ó shin