Firefox Community Forum

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

How do I roll back an update that is not working on my system? I am very displeased with Firefox overall. You are a memory hog and no settings that I try help. Now, when I open a new tab Firefox freezes and I often have to close and restart, sometimes more than once. You are pushing me away from your product. I am now looking for a browser that is user friendly and compatible with my older computer (windows 10 is the most upgraded OS I can use). I hope to hear from you with a resolution soon.

I guess I'm hoping an engineer or someone who works on firefox can resolve this cause it's always what pushes what me away.

I'll be sick of Chrome harvesting all my data, I'll download firefox, and I'll set it up. A couple years ago I deleted my chrome profile and switched completely over to firefox. I want to say once a month, I'll open firefox and websites won't load. If they preload they'll act like they're offline.

It's happened to me on Windows machines and Mac machines.

If someone wants to seriously drill down and figure out why this happens across platforms and DECADES, I am happy to provide logs and video chat or something.

I am facing an issue with Firefox where every time the browser updates, all of my accounts get logged out, including YouTube, ChatGPT, and other websites. I have already tried repairing, uninstalling, and reinstalling Firefox, but the problem still persists.

I'm using v151.0 on Windows 10. The title bar disappears at random intervals and I have to close the application using Alt F4 and relaunch to restore it. I think the menu might disappear too. Otherwise I could close use File -> Exit.

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

I livae in the UK and have both my Firefox browser - Windows 10 and Windows 11 - to version 151. So far, I cannot see the VPN icon on the tool bar on the top right-hand corner. Do I still need to wait longer.....? Thank you.

Resolved Update: apparently cat cannot write to /etc. Resolved by using:

sudo tee /etc/apt/sources.list.d/mozilla.sources <<eof types: deb uris: https: packages.mozilla.org apt suites: mozilla components: main signed-by: etc keyrings packages.mozilla.org.asc eof p></eof>

The instructions need updating!

_________________original problem (in case some one else needs the information)

I am following the instructions in section "Install Firefox from Mozilla Repository (Recommended)" at https://support.mozilla.org/en-US/kb/run-firefox-chromeos At step 4 I am receiving a permission denied error: "-bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied" I am not sure how to resolve or continue.

Last command and output:

username@penguin:~ cat <<EOF > /etc/apt/sources.list.d/mozilla.sources Types: deb URIs: https://packages.mozilla.org/apt Suites: mozilla Components: main Signed-By: /etc/apt/keyrings/packages.mozilla.org.asc EOF -bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied

bold textturned on vpn and nothing can connect. no search engines no sites even from known urls. unusable sorry. will check again in a few days before abandining and deleting my account. thanks for you effort at least

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a profile manually, but then deleted it after noticing it didn’t have my bookmarks. Now, even after deleting it, I still don’t have my bookmarks, and Firefox keeps creating profiles for me. I checked backup files, but I can’t find anything, or maybe I don’t even know which folder I’m supposed to look in. My browsing history is gone, and I think I also lost my saved passwords or usernames for websites I used.

I’ve already tried using firefox.exe -P and checking %appdata%\Mozilla\Firefox\Profiles\, but my bookmarks aren’t in either of those folders (.default or .default-release). Honestly, I really don’t want to believe I could have lost everything that easily.

I even used Recuva to try recovering files like places.sqlite and checked the bookmarks folders in the only two directories where those files existed, but it was pointless. Honestly, I still don’t even understand how everything got deleted just from manually creating a profile. I really didn’t expect something like this to happen.