Firefox Community Forum

Hi - Happy Holidays!

When I open Firefox for the first time each day I get this error message

Error: Platformversion 133.03.03 is not compatible with: minversion:>= 132..02.02 maxversion:> = 132.02.02 Maybe try to reinstal Firefox?

I have not tried to install because don't know if that would solve the problem and I'm afraid of losing bookmarks

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For example, YouTube works as it should, but Instagram is completely without sound.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

I'm not sure when it started (this week maybe?), but I've been noticing a small graphic appear to the right beside the Firefox icon when I hover over it. The same graphic also appears when hovering over Thunderbird's icon. Does not appear when hovering over any other icon on my task bar. It appears whether I am connected to the internet or not. I ran Malwarebytes latest build antivirus, which found nothing. Any ideas what this graphic is and/or what is it for?

I've made a screenshot, which I'll attach.

Running Firefox 133.0.3 64-bit, on Windows 11 Home (Build 22631.4602) , using DuckDuckGo as the search engine. The version of Thunderbird I'm running is: 128.5.2esr 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.

Hello

For a while I have been selecting wall street journal articles and then clicking "listen".

A few weeks ago this stopped working on one computer a fairly new Lenovo running Windows 11. Currently running firefox 133.0.3. When I click "listen" on any article, nothing happens. Clicking "listen" on another Windows-11 computer on the same article does work, so apparently something is wrong with the settings on this one computer. Any suggestions please?

thanks

Ben

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use.

I tried logging out of Firefox Android and using the desktop browser's "connect another device" link to log back into it, but it still doesn't appear as a device. What am I missing?

EDIT: Ok now Android tabs are showing up, but not all of them. Seems to cut off after about 40. Anyway to get Firefox Desktop to show all Android tabs?

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

I can see and manipulate my extensions in the little puzzle piece in my toolbar but when I go into settings all my extensions are gone, replaced by an extension I did not authorize. I was having difficulty with a pop-up on a news site that wanted me to turn off my add blocker or buy a subscription. When I go into the add browser and turn it off the website does not recognize that I have do this and keeps me from getting behind their pay wall. So I thought I would go into the settings and temporarily turn off the extension from there and that is when I discovered the lack of extensions in my settings.

The add on is AdBlocker Ultimate and the website is RawStory.com

Hi,

I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on the video, same to start it, 10 seconds to open a new dongle for youtube, and roughly 5 seconds waiting in others services).

Also, some others website work very badly or sometime not working at all with Firefox, why ? I have Ublock on Firefox too

I came back to Firefox for my privacy but if 35% of websites not work with it, not great. Have you an idea how to solve this problem ?

Thank you,

Matt

I'm wondering if there's a way to MOVE open browser windows in the way that you can move tabs around within a window? I do a lot of research and I work this way in order to go back to a particular subject and continue where I left off. Right now I have 20 windows open with any where from 5 to 12 tabs in some of these windows. When using my pointer I see only the tab that was opened in a particular window when I closed FF. I tried holding the pointer and dragging the open windows in the task bar...but no luck.

I guess I'm asking if there's anyway I could get a quick view of what every tab in every window open actually is, or perhaps use search words to find what I'm looking for?

Thank you any response ~~Bonnie

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

I get this when I click through on an email from AliExpress... It's not the link as It works (Copy & Paste) in both Chrome & Edge.

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.