Firefox Community Forum

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

My Newspaper does not properly scroll every other page. This has gone on for the last three Firefox updates. The site is https://enewspaper.mercurynews.com/html5/reader/production/default.aspx?pubname=&pubid=704bc66e-2c99-475b-83aa-c7f296287203 How can I fix this? Thanks, Jerry

I can no longer open Nordstrom.com website, Chewy.com website, and now Costco.com websites? I even changed passwords on those accounts but firefox will no longer open. It just sits there doing nothing when i sign in, even if i disable the shield? Why and why are more and more websites doing this on Firefox yet Google Chrome allows me to, so i have to open Google Chrome to be able to get to websites i used to open on Firefox. Please Fix as this is Very Annoying!!!

Pacific Gas and Electric (PG&E) no longer supports Firefox. Please contact them and try to get them to support it. Otherwise I will have to use a Chrome, which I don't want to.

I'm using windows 11. Formerly, I was downloading videos from YouTube to folders on my virtual desktop, with no problem. When selected the video which I wanted to save, a window from File Explorer would open, and I could select where I wanted to store the file. I could select a folder I created, on the desktop, and the file would be saved exactly where I wanted it. Lately, the File Explorer window which opens up, has a different menu, which shows the cloud of One Drive, which wasn't there before, and the only selection for "desktop" is there. The downloads always fail, and I can't even find them on the cloud. The Microsoft techs claim that the problem is with FireFox. How do I get back to normal?

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the address bar and press enter it takes a lot of time to completely load the website.

I tried to use Edge instead, and Edge is working flawlessly, while Firefox is not.

I also did a fresh install, wiping the %APPDATA% folders too, but nothing changes.

Setup:

• Firefox version 132.0.2
• on Windows 10
• Firefox and Windows are 64 bit

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me Please? And if possible please give as many solutions as you can find or know so I can implement them quickly.

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Good Afternoon,

I bought a guitar course from this web site, https://masterclass.davidleviguitar.com/users/sign_in, and whilst the page opens up, when I click on any part of it nothing happens.

I then downloaded Chrome and everything works perfectly.

Can you please tell me how to get this site working properly on my computer, as I don't want Chrome on my computer.

I thank you and look forward to hearing from you.

Kind regards.

Greg.

I have used Evernote web clipper for years and Firefox says I am still connected, but its icon has disappeared from my menu bar and I have been unable to recover it.

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway

I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

• Clearing cookies
• using Troubleshoot mode
• Restarting
• Changing Useragent
• Using "Forget about this site"

The following do fix the issue

• Using a VPN
• Using Google Chrome
• Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

1. https://kdice.com/
2. https://latinitium.com/
3. https://theysaidso.com/
4. https://opensource.org/
5. httpe://obsidian.rocks/

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

I switched to using Firefox about six weeks ago, from Chrome. At first, it all worked perfectly. Now, I have a 100% reproducable problem: YouTube "short" videos never play. It will display the video player in the proper aspect ratio, and displays the overlayed text from the video's thumbnail and other meta data, but the actual playing of the video fails with a message typically like:

An error occurred. Please try again later. (Playback ID: C8SVj-KCLVM2m_DW)

Windows 11, current patched. on serious Core I9 system with 32 GB of ram, fast video card, etc.

Regular YouTube videos display perfectly. Using Google Chrome browser works perfectly.

The help message talks about clearing cache, but I can't seem to find that. I can see how to delete site-specific cookies and data. I really don't want to clear all cookies for all sites.

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows 11 24 H2