Firefox Community Forum

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!

Katy

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background color.

Using the firefox color pipette says its white, but it clearly isn't.

The theme i have is dark, making any page that expects the background to be white unreadable (without DevTools -> Body -> background-color: white)

I haven't been able to find the config that fixes it.

Whenever I try to access the Powerball website I get the following response -

The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec

I have no issue with other browsers.

Thanks Gary

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one every hour and a half or so. There is no obvious thing to do in the email to stop this. How do I stop support.mozilla.org from spamming me?

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

• (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been opened. I'm not techie, and need clear advice. Can anyone help please? Hugh, UK

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from my mobile. ¿How i can recover all my bookmarks that was sync in my account?

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it aborts with this message.

"download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site."

To download Firefox with new version I have to use another browser but no choice. Then with new version of Firefox, I have faced the same issue of update and used same approach to update firefox to a newer version.

This error appears for some google sites as well but the same occurring for firefox download site itself is not understood.

Ajay

Is there a fix or workaround?

https://www.tiktok.com/@topclassactions/video/7571977168515796237?lang=en&platform=activecampaign&utm_source=email&utm_medium=activecampaign&utm_campaign=thursday_newsletter&utm_source=ActiveCampaign&utm_medium=email&utm_content=%F0%9F%9A%A8%20Costco%20Lawsuit%20Over%20100%20%20Agave%20Claim%2C%20Honeywell%20HEPA%20Dispute%20%2B%20More%21&utm_campaign=Thursday%20Newsletter%20-%2011%2F13%2F2025%20%28Copy%29

Hi!

Please see attached image:

Left: Edge (making sure it isn't a network issue)

Right: Firefox using a new profile from about:profiles.

On my main profile, I've tried clearing the data and cookies (though not the history) a couple of weeks back.

Any suggestions welcomed! Many thanks in advance.

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11