Firefox Community Forum

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Is it a known issue that opening JIRA web pages immediately crashes and closes the Firefox browser on Windows 11. It never happened on Windows 10 however due to Windows 10 end of life we've been forced to upgrade at work. Now this crashes on a key webpage (we're software delevelopers). So we might have to change to Chrome which I really don't want to do. It would be great if you could find any or many crash reports I've filed and fix the issue.

I've copied the crash report info here in case its of use.

AdapterDeviceID: 0x2216 AdapterDriverVersion: 32.0.15.6614 AdapterSubsysID: 0000000c AdapterVendorID: 0x10de AvailablePageFile: 115913166848 AvailablePhysicalMemory: 101009371136 AvailableVirtualMemory: 138522275762176 BackgroundTaskMode: 0 BuildID: 20250918214338 CPUMicrocodeVersion: 0xa20120a ContentSandboxCapable: 1 ContentSandboxLevel: 8 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1758883843 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1758532709 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["oleaut32.dll","sapi.dll","CryptoWinRT.dll","windows.internal.shell.broker.dll","explorerframe.dll","PCShellCommonProxyStub.dll","devenum.dll","twinapi.dll","dataexchange.dll","wpnapps.dll","Windows.Security.Integrity.dll","mfcore.dll","ondemandconnroutehelper.dll","wshbth.dll","nlansp_c.dll","winrnr.dll","NapiNSP.dll","wscapi.dll","directmanipulation.dll","Windows.Globalization.dll","Windows.ApplicationModel.dll","Windows.UI.Immersive.dll","Bcp47Langs.dll","textinputframework.dll","linkinfo.dll","Windows.System.Launcher.dll","Windows.StateRepositoryPS.dll","OneCoreCommonProxyStub.dll","ktmw32.dll","wininet.dll","mfplat.dll","RTWorkQ.dll","webauthn.dll","Windows.UI.dll","WTDSENSOR.dll","mscms.dll","srvcli.dll","iertutil.dll","CompPkgSup.DLL","OneCoreUAPCommonProxyStub.dll","windows.staterepositorycore.dll","windows.staterepositoryclient.dll","twinapi.appcore.dll","rasadhlp.dll","MMDevAPI.dll","npmproxy.dll","AudioSes.dll","winhttp.dll","propsys.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","netprofm.dll","FWPUCLNT.DLL","CoreUIComponents.dll","taskschd.dll","winnsi.dll","Microsoft.Internal.WarpPal.dll","dcomp.dll","CoreMessaging.dll","wsock32.dll","winmm.dll","uxtheme.dll","dwmapi.dll","resourcepolicyclient.dll","DXCore.dll","DWrite.dll","directxdatabasehelper.dll","avrt.dll","dxgi.dll","wtsapi32.dll","secur32.dll","windows.storage.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","winsta.dll","rsaenh.dll","kernel.appcore.dll","sspicli.dll","mswsock.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","umpdc.dll","fltLib.dll","version.dll","dbgcore.dll","ntmarta.dll","bcrypt.dll","powrprof.dll","dbghelp.dll","cryptsp.dll","devobj.dll","cfgmgr32.dll","profapi.dll","KERNELBASE.dll","gdi32full.dll","wintrust.dll","ucrtbase.dll","bcryptPrimitives.dll","WinTypes.dll","crypt32.dll","msvcp_win.dll","win32u.dll","shlwapi.dll","imagehlp.dll","rpcrt4.dll","imm32.dll","ws2_32.dll","setupapi.dll","SHCore.dll","psapi.dll","combase.dll","kernel32.dll","shell32.dll","nsi.dll","msctf.dll","msvcrt.dll","gdi32.dll","clbcatq.dll","ole32.dll","sechost.dll","advapi32.dll","user32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","gkcodecs.dll","nss3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"Citrix Systems, Inc.":["CtxMFPlugin64.dll","CtxWebAuthnHook.dll","Citrix.Hdx.WebAuthnProtocol.dll","CtxWsApi64.dll","PicaWsApi64.dll","CxInjIme.dll","Citrix.Hdx.Seamless.Hooking.dll","PicaWtsHook.dll","SCardHook.dll","ShellHook.dll","FullScreenHook.dll","MfApHook.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-pxi-menu-rollout-v2:treatment-a,address-bar-update-launch-hold:scotch-bonnet,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout:treatment-a-callout-badge,backgroundupdate-enable-unelevated-installations-rollout-3-release:enabled,chips-rollout-to-firefox:control,context-id-rotation-every-7-days:control,custom-wallpapers-no-message-rollout-release:control,deprecate-ipaddrany-rollout-for-release:control,desktop-address-autofill-uk-release-rollout:treatment-a,device-migration-accounts-toolbar-icon-rollout:treatment-a,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,enable-nimbus-sql-datastore:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-without-onboarding:long-press-preview,login-status-advisory-callout-rollout:treatment-a,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,one-click-sponsored-settings:control,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,relay-integration-into-firefox-release-for-all-fxa-users:enable-relay-integration,report-this-ad:control,smart-tab-groups-rollout-worldwide-en-excluding-us:smart-tab-groups,spoc-positions-and-placements-rollout:control,storage-access-heuristic-restriction-rollout:treatment-branch,taskbar-tabs-discovery-en-rollout:delivery,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated Notes: FP(D10-L1000-W0000100-T01) Has dual GPUs. GPU-#2: AdapterVendorID2: 0x000a, AdapterDeviceID2: 0x000a, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 388 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1758883835 SubmittedFrom: Client SystemMemoryUsePercentage: 26 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20250918214338","version":"143.0.1","vendor":"Mozilla","displayVersion":"143.0.1","platformVersion":"143.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":130985,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":26100,"windowsUBR":3476},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"NVIDIA GeForce RTX 3080","vendorID":"0x10de","deviceID":"0x2216","subsysID":"0000000c","RAM":10240,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispsi.inf_amd64_3d88c2eb4775cc07\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6614","driverDate":"11-6-2024","GPUActive":true},{"description":"Parsec Virtual Display Adapter","vendorID":"0x000a","deviceID":"0x000a","subsysID":"0000000a","RAM":0,"driver":"Unknown","driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"disabled:FEATURE_FAILURE_DISABLED","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-GB"],"regionalPrefsLocales":["en-GB"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.newtabpage.enabled":false,"browser.search.region":"GB","browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"general.config.filename":"<set>","general.smoothScroll":true,"media.gmp-gmpopenh264.lastInstallStart":1742553171,"media.gmp-gmpopenh264.lastDownload":1742553171,"media.gmp-gmpopenh264.lastDownloadFailed":1681141928,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-gmpopenh264.lastUpdate":1742553171,"media.gmp-widevinecdm.lastInstallStart":1742553171,"media.gmp-widevinecdm.lastDownload":1742553171,"media.gmp-widevinecdm.lastUpdate":1742553171,"media.gmp-manager.lastCheck":1758721910,"media.gmp-manager.lastEmptyCheck":1758721910,"network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":8,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google","name":"Google","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19187,"firstUseDate":19187},"addons":{"activeAddons":{"ciscowebexstart1@cisco.com":{"version":"1.20.2","scope":1,"type":"extension","updateDay":19198,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19187,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{393c57f8-28d9-11eb-8f58-3b6871335926}":{"version":"24.3.1","scope":1,"type":"extension","updateDay":19829,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Extends Nexthink Infinity to add experience optimization for SaaS and other web applications","name":"Nexthink","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19187,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{25e741fe-a00f-4568-9197-f5a591f1b56d}":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19991,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Quickly opens the JIRA with the corresponding ticket","name":"Quick JIRA","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19187,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@contain-facebook":{"version":"2.3.12","scope":1,"type":"extension","updateDay":20172,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Facebook Container isolates your Facebook activity from the rest of your web activity in order to pr","name":"Facebook Container","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19187,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.66.4","scope":1,"type":"extension","updateDay":20350,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20242,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addons-search-detection@mozilla.com":{"version":"3.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Add-ons Search Detection","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"143.3.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"newtab@mozilla.org":{"version":"143.1.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"New Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"data-leak-blocker@mozilla.com":{"version":"144.0.20250915.154356","scope":1,"type":"extension","updateDay":20354,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Data Leak Blocker","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20354,"signedState":3,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.3.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19187,"updateDay":19187},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.6.0","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2891.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"address-bar-update-launch-hold":{"branch":"scotch-bonnet","type":"nimbus-nimbus"},"long-term-holdback-2025h1-growth-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout":{"branch":"treatment-a-tab-switching-copy","type":"nimbus-rollout"},"account-adoption-pxi-menu-rollout-v2":{"branch":"treatment-a","type":"nimbus-rollout"},"ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout":{"branch":"treatment-a-callout-badge","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"chips-rollout-to-firefox":{"branch":"control","type":"nimbus-rollout"},"context-id-rotation-every-7-days":{"branch":"control","type":"nimbus-rollout"},"custom-wallpapers-no-message-rollout-release":{"branch":"control","type":"nimbus-rollout"},"deprecate-ipaddrany-rollout-for-release":{"branch":"control","type":"nimbus-rollout"},"desktop-address-autofill-uk-release-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"device-migration-accounts-toolbar-icon-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry":{"branch":"control","type":"nimbus-rollout"},"enable-nimbus-sql-datastore":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"enforce-crlite-results-and-limit-use-of-ocsp-rollout":{"branch":"enforce","type":"nimbus-rollout"},"fox-doodle-multi-action-cta-2025-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"link-previews-all-channel-rollout-without-onboarding":{"branch":"long-press-preview","type":"nimbus-rollout"},"login-status-advisory-callout-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only":{"branch":"treatment-d","type":"nimbus-rollout"},"one-click-sponsored-settings":{"branch":"control","type":"nimbus-rollout"},"pdf-annotations-highlight-treatment-b-rollout":{"branch":"treatment-b","type":"nimbus-rollout"},"pin-frequently-used-websites-143-promo-rollout-all-locales":{"branch":"rollout-branch","type":"nimbus-rollout"},"relay-integration-into-firefox-release-for-all-fxa-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"report-this-ad":{"branch":"control","type":"nimbus-rollout"},"smart-tab-groups-rollout-worldwide-en-excluding-us":{"branch":"smart-tab-groups","type":"nimbus-rollout"},"spoc-positions-and-placements-rollout":{"branch":"control","type":"nimbus-rollout"},"storage-access-heuristic-restriction-rollout":{"branch":"treatment-branch","type":"nimbus-rollout"},"taskbar-tabs-discovery-en-rollout":{"branch":"delivery","type":"nimbus-rollout"},"unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133":{"branch":"control","type":"nimbus-rollout"},"visual-card-updates":{"branch":"updated","type":"nimbus-rollout"},"bug-1766618-rollout-disable-websocket-over-http2-release-91-100":{"branch":"active","type":"normandy-prefrollout"},"bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107":{"branch":"active","type":"normandy-prefrollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 157748588544 TotalPhysicalMemory: 137347493888 TotalVirtualMemory: 140737488224256 URL: https://wbiegames.okta.com/login/login.htm?fromURI=%2Fapp%2Fatlassian%2FexktlzilshEhIAVG90x7%2Fsso%2Fsaml%3FSAMLRequest%3DjZJPj9owEMW%252FSuR7YsckQCwCSpdui7Rt0cLuoZdqcAxYODb1OLu0n77hz6LtoahX%252B838nt6b0eTQmOhFedTOliRNGImUla7WdlOSp%252BV9PCST8QihMXwvqjZs7aP62SoMUTdoUZx%252FStJ6KxygRmGhUSiCFIvqy4PgCRN774KTzpCoQlQ%252BdKg7Z7FtlF8o%252F6Klenp8KMk2hD0KSqGjJBAMIGqwiXQNNW6jLZVgzArkbiKdtUoe95RHflykHGTOevFwDSzOgKsY0kEdr3leMFXzbMUyEk0719rCaewKe11ptTk6TtwuwAkG%252Bz294qk67IL5rQ1uP25n1fOngh0GFNHRI5lEs2lJfsh0PZDABzyVRZYVvTVb5f1eneeM86HK%252Bp0MsVUziwFsKAlnPI9ZEfP%252BMmUiZyLjSd4vvpNofonqg7bnCm7lujqLUHxeLufx%252FNtiSaLntyo7AbkUJ050%252F76x24vhrSYyvlHKcRH9n%252BhH9L2N6zV97biz6dwZLX9FlTHu9c4rCKokwbeKRPfONxD%252B7TRN0tOL7mgnqVANaFPVtVeIhI4v3L%252FvdvwH%26RelayState%3D4ef7c7ad-ccae-4061-8cb7-8436c018fab9 UptimeTS: 83.24744 UtilityProcessStatus: Running Vendor: Mozilla Version: 143.0.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Crash submitted, ID = 320cc808-4505-4cba-6e0f-9f2c2955d007 Still happens in troubleshoot mode. Still happens with extensions disabled (Ublock origin, Proton Pass) Started happening since Dec. 5, 2025 System is current with all Debian?Ubuntu updates installed (daily refreshes) Linux Kernel 6.8 on Lenovo Yoga i7 (ca. 2022) with Intel i5 & Intel graphics

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs crash when I'm using a Google Doc, YouTube, Discord, doesn't matter the site; I've submitted about 20 crash reports this morning alone and failed to submit several more:

https://crash-stats.mozilla.org/report/index/ced7bd3d-a768-4ada-a473-127fb0250827 https://crash-stats.mozilla.org/report/index/3886acf3-500e-406b-ab03-77b390250827 https://crash-stats.mozilla.org/report/index/bf00f2f0-4d1a-4364-b369-945170250827 https://crash-stats.mozilla.org/report/index/8568b66f-2058-45bd-a5aa-904540250827 https://crash-stats.mozilla.org/report/index/b651d050-ff74-40bd-ae42-1d4230250827 https://crash-stats.mozilla.org/report/index/b5e446ea-ed00-44cd-b68e-61dd80250827 https://crash-stats.mozilla.org/report/index/7febd586-de43-421a-b3c4-87f230250827 https://crash-stats.mozilla.org/report/index/bcc5ba90-f508-4349-aba1-e0baf0250827

Any help on this would be greatly appreciated!

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END SAGER LAPTOP WITH 32GB RAM. I INSTALLED THE FREQUENT FIREFOX UPDATES BUT THE PROBLEN PERSISTED EVER SINCE VERSIONS 42X WERE RELEASED. I TRIED THE 32-BIT VERSION BUT THE PROBLEM PERSISTED. FINALLED, I TRIED THE DEVELOPER VERSION: NO MORE CRASHES! I READ THE RESPONSES FROM YOUR CLUELESS STAFF TO OTHER CUSTOMERS WITH THE SAME TROUBLE. THIS IS NOT A WINDOWS ERROR; THIS IS A FIREFOX APPLICATION ERROR. MAYBE SOME OF YOUR FIREFOX DEVELOPER CODERS SHOULD ASSIST THE 32-BIT AND 64-BIT DEVELOPERS. OR, DUMP THE VERSION 4X CODE AND BUILD ON THE MORE STABLE 39X CODE. ALSO, DON'T BLAME WINDOWS FOR FIREFOX APPLICATION ERRORS. AND...NEVER SUGGEST A WINDOWS REINSTALL FOR FIREFOX ERRORS!!!

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Thinkpad laptop in Firefox since mid Dec update. Can print existing files located on desktop, just not from cloud. Both HP and Epson Printers test fine, can print 'test pages'. Tried downloading files from cloud to pc....opening downloads, got same Firefox problem message and crashed. Have used same firefox browser and same printers for several years. Rebooted several times, same error. Can print, 'printer test pages'. Do I have a switch turned off/on or is this a browser problem. Any assistance would be appreciated.

Hello,

I am experiencing a recurring issue with Firefox on Kali Linux.

Environment:

- OS: Kali Linux (running inside Termux on Android) - Connection: VNC (RealVNC) - Device: Android phone (low RAM) - Desktop: XFCE

Problem: Whenever I open Firefox, tabs frequently crash with the message: “Gah. Your tab just crashed.”

What I already tried:

- Disabled hardware acceleration - Disabled recommended performance settings - Ran Firefox in safe mode - Created a new Firefox profile - Lowered VNC resolution - Restarted the system

The problem still persists.

I believe this may be related to graphics rendering or memory limitations under VNC/Termux.

Please advise if there is a workaround or configuration that can prevent this crash.

Thank you for your support.

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to force quit Firefox. Been happening a week, I've cleared history, run several programs (Malwarebytes and CCleaner-with normal results) and restarted my computer (Macbook Air running Sequoia 15.6.1). Any fix for this?

I keep getting sporadic crashes, and sometimes a tab crash (particularly on maps.google.com). I have the latest updates to all my software. What can I do to help prevent these crashes? Here is my latest crash report: AdapterDeviceID: 0x2786 AdapterDriverVendor: mesa/zink AdapterDriverVersion: 25.2.7.0 AdapterVendorID: 0x10de AvailablePageFile: 8801103872 AvailablePhysicalMemory: 19833294848 AvailableSwapMemory: 4294963200 AvailableVirtualMemory: 28575019008 BackgroundTaskMode: 0 BuildID: 20251118134602 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1763533596 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: kde EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1763527586 IsWayland: 1 LastInteractionDuration: 11 LastStartupWasCrash: 0 LinuxMemoryPSI: 0,0,0,6,0,0,0,6 LinuxUnderMemoryPressure: 0 NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-callout-passwords-global-rollout:treatment-e,account-adoption-pxi-menu-rollout-v2:treatment-a,address-autofill-desktop-pref-release-rollout:enable-address-autofill,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2:treatment-a-callout-badge,context-id-rotation-every-3-days:control,deprecate-ipaddrany-rollout-for-release:control,desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta:next-sign-up-modal-cta,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,downsample-uptakeremotecontent-events:control,enable-newtab-telemetry-by-time-zone-offset:branch,enable-nimbus-unenrollment-synchronization:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,etp-strict-message-release:control,fast-udp-for-firefox-treatment-fast-udp-release-rollout:treatment-fast-udp,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-with-onboarding:long-press-preview,link-previews-all-channel-rollout-without-onboarding:long-press-preview,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,multiple-profile-switching-rollout-v2:treatment-a-multi-profiles,new-tab-145120251009134757-to-release:rollout,ohttp-merino-content-recs-rollout:enable-ohttp,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,product-insight-telemetry-via-server-knobs-rollout-release:control-rollout,refactor-new-tab-telemetry-rollout:treatment,relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users:enable-relay-integration,roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out:sign-in-with-call-out,sections-rollout-us:sections,smart-tab-groups-rollout-beta:smart-tab-groups,store-new-tab-content-interactions-locally:store-events,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated,visual-search-rollout:google-lens-rollout,windows-ui-automation-release-rollout:rollout Notes: Arch LinuxFP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7563 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1763527808 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20251118134602","version":"145.0.1","vendor":"Mozilla","displayVersion":"145.0.1","platformVersion":"145.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"archlinux","distributionVersion":"1.0","partnerId":null,"distributor":"archlinux","distributorChannel":"firefox","partnerNames":["archlinux"]},"system":{"memoryMB":31850,"virtualMaxMB":null,"cpu":{"count":20,"cores":12,"pcount":12,"mcount":0,"ecount":0,"vendor":"GenuineIntel","name":"12th Gen Intel(R) Core(TM) i7-12700K","family":6,"model":151,"stepping":2,"l2cacheKB":1280,"l3cacheKB":25600,"speedMHz":4900,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"6.17.8-arch1-1","locale":"en-US","distro":"Arch","distroVersion":"rolling"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"zink Vulkan 1.4(NVIDIA GeForce RTX 4070 (NVK AD104) (MESA_NVK))","vendorID":"0x10de","deviceID":"0x2786","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/zink","driverVersion":"25.2.7.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":false,"background":false},"userPrefs":{"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"media.gmp-gmpopenh264.lastInstallStart":1763354920,"media.gmp-gmpopenh264.lastDownload":1763354920,"media.gmp-gmpopenh264.lastUpdate":1763354920,"media.gmp-widevinecdm.lastInstallStart":1763363440,"media.gmp-widevinecdm.lastDownload":1763363441,"media.gmp-widevinecdm.lastUpdate":1763363441,"media.gmp-manager.lastCheck":1763527774,"media.gmp-manager.lastEmptyCheck":1763527774,"network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?t=ffab&q="}},"profile":{"creationDate":20409,"firstUseDate":20409},"addons":{"activeAddons":{"webcompat@mozilla.org":{"version":"146.9.20251107.171218","scope":1,"type":"extension","updateDay":20409,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":3,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.67.0","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addon@darkreader.org":{"version":"4.9.113","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Dark mode for every website. Take care of your eyes, use dark theme for night and daily browsing.","name":"Dark Reader","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{aecec67f-0d10-4fa7-b7c7-609a2db280cf}":{"version":"2.31.0","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"An open source userscript manager that supports a lot of browsers","name":"Violentmonkey","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"forget-me-not@lusito.info":{"version":"2.2.8","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Make the browser forget website data, except for the data you want to keep.","name":"Forget Me Not - Forget cookies & other data","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{41f9e51d-35e4-4b29-af66-422ff81c8b41}":{"version":"2.3.2resigned1","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Adds the ability to disable JavaScript on specific sites.","name":"Disable JavaScript","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"jid1-xUfzOsOFlzSOXg@jetpack":{"version":"5.24.8","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A suite of modules that enhance your Reddit browsing experience","name":"Reddit Enhancement Suite","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"plasma-browser-integration@kde.org":{"version":"2.1","scope":1,"type":"extension","updateDay":20410,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Provides better integration with the KDE Plasma desktop.","name":"Plasma Integration","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20410,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"data-leak-blocker@mozilla.com":{"version":"144.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Data Leak Blocker","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"ipp-activator@mozilla.com":{"version":"0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A system add-on to activate IPP in 143","name":"IPP Activator","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"newtab@mozilla.org":{"version":"145.2.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"New Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addons-search-detection@mozilla.com":{"version":"3.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Add-ons Search Detection","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"updateDay":20409},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.6.0","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2891.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2025h1-growth-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout":{"branch":"treatment-a-tab-switching-copy","type":"nimbus-rollout"},"account-adoption-callout-passwords-global-rollout":{"branch":"treatment-e","type":"nimbus-rollout"},"account-adoption-pxi-menu-rollout-v2":{"branch":"treatment-a","type":"nimbus-rollout"},"address-autofill-desktop-pref-release-rollout":{"branch":"enable-address-autofill","type":"nimbus-rollout"},"ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2":{"branch":"treatment-a-callout-badge","type":"nimbus-rollout"},"context-id-rotation-every-3-days":{"branch":"control","type":"nimbus-rollout"},"deprecate-ipaddrany-rollout-for-release":{"branch":"control","type":"nimbus-rollout"},"desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta":{"branch":"next-sign-up-modal-cta","type":"nimbus-rollout"},"disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry":{"branch":"control","type":"nimbus-rollout"},"downsample-uptakeremotecontent-events":{"branch":"control","type":"nimbus-rollout"},"enable-newtab-telemetry-by-time-zone-offset":{"branch":"branch","type":"nimbus-rollout"},"enable-nimbus-unenrollment-synchronization":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"enforce-crlite-results-and-limit-use-of-ocsp-rollout":{"branch":"enforce","type":"nimbus-rollout"},"etp-strict-message-release":{"branch":"control","type":"nimbus-rollout"},"fast-udp-for-firefox-treatment-fast-udp-release-rollout":{"branch":"treatment-fast-udp","type":"nimbus-rollout"},"fox-doodle-multi-action-cta-2025-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"link-previews-all-channel-rollout-with-onboarding":{"branch":"long-press-preview","type":"nimbus-rollout"},"link-previews-all-channel-rollout-without-onboarding":{"branch":"long-press-preview","type":"nimbus-rollout"},"mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only":{"branch":"treatment-d","type":"nimbus-rollout"},"multiple-profile-switching-rollout-v2":{"branch":"treatment-a-multi-profiles","type":"nimbus-rollout"},"new-tab-145120251009134757-to-release":{"branch":"rollout","type":"nimbus-rollout"},"ohttp-merino-content-recs-rollout":{"branch":"enable-ohttp","type":"nimbus-rollout"},"pdf-annotations-highlight-treatment-b-rollout":{"branch":"treatment-b","type":"nimbus-rollout"},"pin-frequently-used-websites-143-promo-rollout-all-locales":{"branch":"rollout-branch","type":"nimbus-rollout"},"product-insight-telemetry-via-server-knobs-rollout-release":{"branch":"control-rollout","type":"nimbus-rollout"},"refactor-new-tab-telemetry-rollout":{"branch":"treatment","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out":{"branch":"sign-in-with-call-out","type":"nimbus-rollout"},"sections-rollout-us":{"branch":"sections","type":"nimbus-rollout"},"smart-tab-groups-rollout-beta":{"branch":"smart-tab-groups","type":"nimbus-rollout"},"store-new-tab-content-interactions-locally":{"branch":"store-events","type":"nimbus-rollout"},"unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133":{"branch":"control","type":"nimbus-rollout"},"visual-card-updates":{"branch":"updated","type":"nimbus-rollout"},"visual-search-rollout":{"branch":"google-lens-rollout","type":"nimbus-rollout"},"windows-ui-automation-release-rollout":{"branch":"rollout","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 37691719680 TotalPhysicalMemory: 33396756480 URL: https://www.youtube.com/watch?v=MUVLHRaYilU UptimeTS: 5788.34422208 UtilityProcessStatus: Running Vendor: Mozilla Version: 145.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

hello Ive been dealing with this constant battle of Firefox working for about a week and then just completely stops randomly. This problem never occurred when i was on windows 10 but ever since i installed windows 11 this has started to happen. If i turn on my desktop and Firefox doesn't work i have to either refresh Firefox through the uninstaller or boot into safe mode and then boot into regular and it will work for a couple days and then stop again its a full on cycle and in tired of dealing with this mess just to keep using your guys browser. I don't want to leave Firefox but it doesn't really leave me a choice unless you guys can help me solve this problem.

Hi there, I'm wondering why Firefox is crashing tabs like crazy for me the last few days. Chat Gpt reckons these screenshots indicate a problem with the JavaScript Engine. I'm looking for expert help to differentiate the cause so I can be sure my hardware isn't damaged. Scrolling fb or youtube , even using chat gpt and firefox just throws me a crashed tab. I have uploaded the reports that chat gpt has reviewed to ensure it is being accurate.

I'm mainly looking to find out so I can rule out if there are problems with my hardware .Any help identifying the source of the errors would be greatly appreciated!

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all browser add-ons and extensions. - Reinstalled the latest version of Firefox. Despite these steps, the issue still occurs: Browser crashes, pages not loading, extension not working. Additional Information: - Operating System: Windows 11 Pro - Firefox Version: 145.0.1 - Error Message:

We would appreciate guidance on resolving this problem, as standard troubleshooting has not resolved it.

Thank you in advance for your assistance. Kind regards, Edward

I have been getting this error for about a week - absolutelyu no changes have been made to my usual use of the PC and browser. There may have been Firefox/Windows updates installed. I'm not doing anything different to the usual work I do.

I have tried using a new Firefox profile with no cached info carried over, this doesn't solve the problem. I have no extensions or add ons. I do run Avast, but haven't had this problem before.

Crash report: https://crash-stats.mozilla.org/report/index/1fe71926-ad8e-4592-b103-9874f0250722#tab-annotations

NB: I do not usually get the opportunity to submit a crash report when these crashes happen.