virus fake alerts from virus software

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew … (tuilleadh eolais)

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew license to remove them.. i get notifications every few seconds from them and had to diable notifications. i did send a note on the "broken link" tab to you guys..

its annoying and my malware bytes didn't catch either. it uses mozilla based to send the notification, i couldn't find a place to block the site.


Thank you. Jeff Wagener [edited phone# from community support forum]

Asked by jdwags1 2 uair ó shin

Last reply by James 2 uair ó shin

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fish… (tuilleadh eolais)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Asked by SK 5 huaire ó shin

Last reply by James 3 huaire ó shin

ad blockers

why is it that ever since the FORCED update crap, i can no longer have ad blockers? why am i now FORCED to watch ads for videos as short as 1 minute 52 seconds? WHAT TH… (tuilleadh eolais)

why is it that ever since the FORCED update crap, i can no longer have ad blockers? why am i now FORCED to watch ads for videos as short as 1 minute 52 seconds?

WHAT THE HELL IS GOING ON WITH YOU GUYS AT MOZILLA? firefox USED TO BE something i would recommend to people but, now that i can no longer have facebook container, any ad blockers or anything else for privacy, i dont see no reason to recommend firefox any longer. if i have to continue waiting 10-15 minutes for a 5 minute video to load just so the ads can load first, and i can no longer have ANY privacy online, there is no need for me to continue using firefox because i can go through the EXACT SAME BULLCRAP USING google or internet explorer, i can have the SAME amount of time and bandwidth WASTED on ads as using google or internet explorer.

i got a message from you guys saying i HAD NO CHOICE but to update or not be able to use the internet, i tried, then you guys sent me the message that i can NOT update for windows 7 (even though your site said windows 7 CAN get the up to date firefox web browser) because my computer is TOO DAM OLD! WHY THE HELL DO YOU LIE TO PEOPLE LIKE THAT! NOT EVERYONE CAN AFFORD THE COST OF A NEW COMPUTER EVERY TIME WE TURN AROUND! ESPECIALLY US WHO ARE DISABLED AND ARE ON A FIXED INCOME!

IF I WANTED TO WATCH SO MANY ADS, I WOULD GET A SATELITE DISH AND WATCH THE PARAMOUNT NETWORK!

NO privacy while web browsing? so you guys are just letting facebook track me online now! what the hell?? not to mention 300 ADS instead of seeing what my friends post to face book or the pages i am following!

want me top stay with you guys for a web browser? then i need the ad blockers add-ons and privacy ad-ons back!

ps. word of mouth spreads pretty fast!

Asked by handysmurf76 7 n-uaire ó shin

Last reply by James 3 huaire ó shin

Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (tuilleadh eolais)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Asked by HeathR 1 seachtain ó shin

Last reply by jonzn4SUSE 5 huaire ó shin

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (tuilleadh eolais)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 5 lá ó shin

Last reply by jonzn4SUSE 7 n-uaire ó shin

Extremely long webpage loading

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating th… (tuilleadh eolais)

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating through subpages is seamless. It doesn't seem to be tied to any particular domain, I've had it happen randomly on gaming websites, tech websites, even google searches. The most notable coincidence is that in the networking tab of the developer console, it always(?) takes almost exactly 30 seconds on DNS resolution, 30 seconds on Connecting, sometimes a 30s Blocking element, and then the remainder is near instantaneous; screenshot attached. My network is fine, I'm able to play low-latency games without issue, and Chrome is not exhibiting the same behaviour.

Things I've tried to resolve:

  • Restarting computer -- issue has been persisting for months
  • Created a new Firefox profile -- still showing the same behaviour
  • Disabling all addons/testing Troubleshoot Mode
  • Proxy settings in Firefox -- No Proxy and System proxy settings are both showing the behaviour
  • Disabling DNS over HTTPS

Any help would be greatly appreciated.

Asked by stirlingdc93 1 seachtain ó shin

Last reply by jonzn4SUSE 7 n-uaire ó shin

My Firefox account seem lost

Hello, When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was l… (tuilleadh eolais)

Hello,

When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was lost. How to fix it? The old account is still on my cellphone and functional.

Asked by 931610605 12 uair ó shin

Last reply by markwarner22 7 n-uaire ó shin

Recover Deleted History

I don't what or how it happened. But one night all I can remember was I updated my Firefox in Windows and my account was synced. I use to have all my browser history on… (tuilleadh eolais)

I don't what or how it happened.

But one night all I can remember was I updated my Firefox in Windows and my account was synced. I use to have all my browser history on my Macbook air. But suddenly the next day I discover that all of my history is gone. I have no idea what caused or how I can recover it again. I tried the internet and nothing helped me with my problem. So now I'm resorting to this and hopefully someone can tell me what to do.

David

Asked by viscaalbarca 6 lá ó shin

Last reply by markwarner22 7 n-uaire ó shin

3rd party scripts, disabling Extensions, within FireFox!

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox. I've had YouTube, somehow Disable exten… (tuilleadh eolais)

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox.

I've had YouTube, somehow Disable extensions and refresh the webpage... Without my concent or even an option for concent!

I've even blocked the popup window, which triggers the script which performs this action within another extension... and within 7-10 days Youtube has by passed the bypass that i've employed...

In my opinion a web-browser which allowes for extensions to be installed and run... should Block any and All scripts which try to disable extensions!

I seriously hope this can be looked into asap... or someone in the community has a work around, as my work around (blocking hte window which triggres the script, which disables the extension....) was by-passed within 7-10 days...

I used to think myself a compettent net user, but i'm aged out atm... still if i'm unable to prevent this sh*t and manipulation within FireFox, I doubt the average user or the layman will have a chance in hell of being secure and keeping their chosen extensions running...

This needs looking into ASAP!

Asked by richard.robins1 5 lá ó shin

Last reply by jscher2000 - Support Volunteer 7 n-uaire ó shin

Browser update

You guys are just too stupid. It's better not to update at all. Where did you update the recently closed tab restoration function and the drag-and-drop search function to… (tuilleadh eolais)

You guys are just too stupid. It's better not to update at all. Where did you update the recently closed tab restoration function and the drag-and-drop search function to?

Asked by 995425750 13 uair ó shin

Last reply by jonzn4SUSE 7 n-uaire ó shin

50%-100% CPU usage with no tabs

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont". OS is Kubuntu 24… (tuilleadh eolais)

For some weeks I have ad an issue with Firefox using 50%-100% of CPU. Normally it is the Firefox process itself, sometimes it is also "Privileged Cont".

OS is Kubuntu 24.04. Firefox has done this across 2-3 versions.

Things I have tried:

Restarting Firefox No change, I'll even get 100% cpu usage with no tabs open

Refresh Firefox to remove settings and addons No change

Uninstall Snap and try direct Apt package No change

Remove ~/.mozilla to fully remove any residual settings/cache/etc No change

Try with and without hardware acceleration See: https://support.mozilla.org/en-US/questions/1308215 No change!

I would blame my old computer hardware, but Brave runs fine. I am now using Brave, but would dearly like to return to Firefox as I miss containers, and I don't support a chromium dominated web.

Asked by julian3 14 uair ó shin

Last reply by jonzn4SUSE 8 n-uaire ó shin

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (tuilleadh eolais)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 9 n-uaire ó shin

Last reply by jonzn4SUSE 8 n-uaire ó shin

Advertising window

How can I get rid of that pesky and annoying window that slides onto my display when I touch the left side of my display when I'm using Firefox? How can I let whoever is… (tuilleadh eolais)

How can I get rid of that pesky and annoying window that slides onto my display when I touch the left side of my display when I'm using Firefox? How can I let whoever is initially responsible for it know I think it stinks!

Asked by Louis F. Dow 4 mhí ó shin

Last reply by Wilfred Yunik 9 n-uaire ó shin

Google pop-up

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is har… (tuilleadh eolais)

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is harassment. I do not want to be harassed. 2) Firefox support: Each time I would like to get an answer, that is what I want, when I ask for support, I have do a lot of work until I get the bottom to contact you. Time is money, for me too. Where is the direct button to ask? 3) When I got an answer from you, is there a way I can store my questions and your answers? Asking and getting an answer by E-mail would be a good solution, but as I learned e-mail is not allowed to contact you. Kind regards, Ernst Kupfer.

Asked by ernst.kupfer 1 mhí ó shin

Last reply by Tonoos22 16 uair ó shin