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The Firefox VPN not working for access to a region-restricted site.

When navigating to the site https://www.bbc.co.uk/iplayer with Firefox's built-in VPN turned on and the Location set to the United Kingdom the site still displays the mes… (tuilleadh eolais)

When navigating to the site https://www.bbc.co.uk/iplayer with Firefox's built-in VPN turned on and the Location set to the United Kingdom the site still displays the message "Sorry, BBC iPlayer isn’t available in your region.". Why is this, and how can it be fixed?

Open 4

Built-in VPN start problem

I am interested in using the built-in VPN. The directions say to turn on VPN in Firefox I should go to the VPN setup prompt in the top-right corner of the Firefox toolba… (tuilleadh eolais)

I am interested in using the built-in VPN. The directions say to turn on VPN in Firefox I should go to the VPN setup prompt in the top-right corner of the Firefox toolbar, or the VPN icon. There is nothing about VPN in my toolbar. I am running 153.0.1

Open 1 20

Limiting VPN to specific sites

I would like to restrict VPN to specific sites which have privacy issues. When I turn VPN on for a site I have opened, it states it will keep it on for that site. Howev… (tuilleadh eolais)

I would like to restrict VPN to specific sites which have privacy issues. When I turn VPN on for a site I have opened, it states it will keep it on for that site. However, as I close it and do other work, when I return to that site, the VPN is off. Instructions for VPN show how to keep it from sites, but is there a more positive way to insure it will be attached to a site? Thank you.

Open 1

No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (tuilleadh eolais)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Open 8 40

I accidentally deleted my Firefox VPN and everything to do with it and I want it back.

Firefox does not recognize that it is gone too automatically update my window. I need help to put the latest VPN back into my Firefox version 153.0 bc I have tried every… (tuilleadh eolais)

Firefox does not recognize that it is gone too automatically update my window. I need help to put the latest VPN back into my Firefox version 153.0 bc I have tried everything AI has recommended and I still don't have it. I may have deleted the hidden files too. Should I just delete all of Firefox and download the latest version and let that update itself?

I am using Macbook Air computer with Monterey OS and part of Tahoe OS (I didn't have enough room to download it said I needed 5+ more gigs) and I was already using FireFox version 153.0 BUT I didn't know what that little VPN icon was at the top right of my screen and so I deleted it and everything to do with it. I may also have deleted the hidden files of it. I followed AI to try to recover it, but no luck. The Firefox app itself tells me I already have the latest version, but the entire VPN appears to be gone.

Not sure what else I could have accidentally deleted, but would a complete remove and re-install of Firefox be my easiest and best choice now? I can go no farther with AI, it reached a dead end. Can a Mozilla Firefox techy person please help me with the steps to do this if this is a good idea?

Please do let me know if there is a better / easier way and I can let you know if I've tried that already!

Open 4 20

how to set up built-in vpn... NOT the mozilla vpn.

Hi, I am trying to set up the built-in vpn. I got as far as the attached screenshot but I cannot find the "... open panel and turn it on." I managed to instal? the Moz… (tuilleadh eolais)

Hi, I am trying to set up the built-in vpn. I got as far as the attached screenshot but I cannot find the "... open panel and turn it on." I managed to instal? the Mozilla vpn but thats not what I am after.

Can you advise what, where is "open panel" and how to "turn on vpn"?.

Please give me step by step instructions otherwise I will get lost.

Thanks.

Using a Mac Mini OS 10.15.7 Catalina

Open 1 10

change in availability of beta VPN

I found out about the FF VPN beta a month or two ago and use it rarely. I was surprised today that clicking to enable it gives me a different beta VPN popup which requir… (tuilleadh eolais)

I found out about the FF VPN beta a month or two ago and use it rarely. I was surprised today that clicking to enable it gives me a different beta VPN popup which required me to login. What is this about?

Open 1 80

when will i get free vpn?

Just did another browser update and running 152.0.2 (aarch64) when will the free vpn become available to me? I've been reading and watching for the invite box on the tool… (tuilleadh eolais)

Just did another browser update and running 152.0.2 (aarch64)

when will the free vpn become available to me? I've been reading and watching for the invite box on the toolbar and don't see it.

thanks, can't wait!

george

Open 2 10

How do I refuse the VPN?

I have automatic updates and my browser recently updated and there is VPN link on my browser wanting me to use it, but it doesn't give me the option to say no. I already … (tuilleadh eolais)

I have automatic updates and my browser recently updated and there is VPN link on my browser wanting me to use it, but it doesn't give me the option to say no. I already have a VPN that I use through MalwareBytes that I use and another that I'm not using through Protonmail. For some reason since the VPN link showed up on my browser I have websites that I use every day that won't load. I want to refuse the VPN and see if that helps, but my only option is a Get Started link. How do I get rid of that?

Open 1 30

Still can't see/find the VPN in my browser I am in California, updated to new browswer

I am so excited to use the FF VPN, I get many notifications about it but what am I doing wrong - I don't see the VPN option in my browser. I am updated, use DuckDuckgo fo… (tuilleadh eolais)

I am so excited to use the FF VPN, I get many notifications about it but what am I doing wrong - I don't see the VPN option in my browser. I am updated, use DuckDuckgo for searching. I've written before but we never go anywhere. Wish I could get the VPN to work as I really want to try it thank you

Open 1 20

vpn won't turn on

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cros… (tuilleadh eolais)

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

Open 1