Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (tuilleadh eolais)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Asked by Fulton Asphalt Solutions 1 lá ó shin

Last reply by Paul 1 lá ó shin

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (tuilleadh eolais)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Asked by at8400 2 sheachtain ó shin

Last reply by Paul 2 sheachtain ó shin

entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (tuilleadh eolais)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Asked by Fraser Henderson 3 seachtaine ó shin

Last reply by jscher2000 - Support Volunteer 3 seachtaine ó shin

primary email changed - still remains the same on www.mozilla.org ?!

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in… (tuilleadh eolais)

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in Firefox, all is well. BUT coincidentally, after activating Mozilla Monitor, I saw that my OLD email is STILL saved on the settings page of www.mozilla.org/de/newsletter/existing/?fxa=1 (see screenshots).

Also, when trying to login using the DELETED, old email (bum*******.de), Mozilla tells me "must use primary email to login", meaning, they still didnt really remove that one!

Why is it still there and why didnt Mozilla change it?? I want it GONE!

Asked by nicogross 1 mhí ó shin

Last reply by Konstantina Papadea 1 mhí ó shin

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (tuilleadh eolais)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 2 mhí ó shin

Last reply by Paul 2 mhí ó shin