my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (tuilleadh eolais)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Asked by arwoodward 23 uair ó shin

Last reply by James 2 uair ó shin

Back button no longer works in sites like gmail and azure devops

03-29-2022 06:12 PM i have only noticed this happening the past week or so. i can see the URL changing when pressing Back, but the content pane doesn't do anything. Examp… (tuilleadh eolais)

03-29-2022 06:12 PM

i have only noticed this happening the past week or so.

i can see the URL changing when pressing Back, but the content pane doesn't do anything.

Example: Azure DevOps Pull Request

  1. open a pull request
  2. go to Updates tab
  3. click on an update
  4. click on a file to maximise it
  5. press back multiple times
  6. press forward multiple times
  7. url is changing
  8. window content does not change

=

i just updated to 99.0 64bit now, and it is still occurring.

For example:

  1. open gmail
  2. open an email
  3. navigate Back
  4. the URL bar changes, but the window content does NOT
  5. Navigate Forward
  6. URL is updated again to the individual message link, but content did not change at all
  7. click on Inbox menu option
  8. Navigation Backwards and Forwards now work properly between Inbox and message
  9. However, if we go Back to the message, we still cannot navigate all the way Back to the original starting point in the Inbox (before we opened the message). URL updates but content does NOT change.


=

V100.0 64bit Windows.

still happening...

=

V100.1 64bit Windows.

still happening.

very much breaks gmail search. cannot even click into a search result, then click back to the results list.

have to refresh the page every time. useless.

=

V101.0 64bit Windows.

still happening

Asked by jasonzuvela 3 seachtaine ó shin

Last reply by Alexander Batishchev 3 huaire ó shin

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (tuilleadh eolais)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 2 lá ó shin

Last reply by jscher2000 - Support Volunteer 4 huaire ó shin

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says I… (tuilleadh eolais)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 4 lá ó shin

Last reply by James 4 huaire ó shin

New VPN service

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling optio… (tuilleadh eolais)

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling option like other VPN services offer? From what I understand, split tunneling is a feature where the VPN service will be active, or connected in one browser but then it would be disabled or disconnected in another browser. Can you please explain if I got that correct? Thank you.

Asked by sciencemagic 16 uair ó shin

Last reply by James 5 huaire ó shin

I can't reteive my bookmarks

Hello Support, After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone abou… (tuilleadh eolais)

Hello Support,

After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone about this issues I am having but I don't have a phone number to call. So, Here I am sending a email to you. I have done everything to bring my bookmarks back but to no avail I haven't been successful. CAN YOU PLEASE HELP ME.

I turned on my computer one morning and I didn't have bookmarks showing that when it happen. It has been going on for the last 3 weeks now. I will be looking forward to your reply and help.

Sincerely,

Adolphus Miner [email and phone number]

Asked by atmj57 12 uair ó shin

Last reply by jscher2000 - Support Volunteer 11 uair ó shin

my firefox get bigger after update

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png my firefox take up more space, even my addons dont fit the … (tuilleadh eolais)

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png

my firefox take up more space, even my addons dont fit the way it was. its very annoying, how can i make it back?

Asked by moderndefender 7 n-uaire ó shin

Last reply by jscher2000 - Support Volunteer 6 huaire ó shin

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (tuilleadh eolais)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 4 lá ó shin

Last reply by jonzn4SUSE 7 n-uaire ó shin

Sometimes, like just now after various updates/restart, Firefox will lose all the tabs from my previous session. The purchased extension that's supposed to help with that often doesn't. Help!

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it o… (tuilleadh eolais)

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

Asked by ERA Triano 20 uair ó shin

Last reply by cor-el 7 n-uaire ó shin

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (tuilleadh eolais)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 16 uair ó shin

Last reply by Chris Ilias 9 n-uaire ó shin

Background inactivity

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab… (tuilleadh eolais)

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab suspends after some in activity which is a problem for me

i found a solution through ABOUT:CONFIG and disabled these 3 for videos 1 - media.suspend-bkgnd-video.enabled 2 - media.resume-bkgnd-video-on-tabhover 3 - browser.tabs.unloadOnLowMemory

for videos and live streams it was good it didn't suspend but my problem now since update v.102 is that video plays but the CHAT stops and doesn't reload until i reopen firefox to the front of my programs

although it is runnning in the background and NOT MINIMIZED

even when the live stream has some lags and re-buffer it doesn't rebuffer or refresh the page to reconnect to the live stream until i force my firefox in front of my programs or games and again it was not minimized

if there is an option in the about:config to change this please tell me i'm already losing my mind as i missed one of my friends live stream because of that suspension

thank in advance

Asked by MegaDooOooM 15 uair ó shin

Last reply by Dropa 10 n-uaire ó shin

Firefox Password Manager

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to en… (tuilleadh eolais)

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to enter it independently of the password manager. The error message starts "No synchronised logins found" even though this is my only computer.

Asked by MichaelB1 1 seachtain ó shin

Last reply by Dropa 10 n-uaire ó shin