Firefox Community Forum

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white??

The site works on Microsoft Edge so I know its noit the site.

Please advise.

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Twitter conversion to X. When trying to use Twitter (X) links it never seems to work for me on Firefox. When I switch over to Edge browser the link to X works fine. It always find my account from the Twitter link on Firefox, but always tells me I am locked out. Says something is not right but it's not my fault? Any thoughts?

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank screen except for a shaded 3-line menu and three circles, none of which are responsive. If I click to the home You Tube page I get a shaded outline of the videos but no images and the shaded spots do not respond.

I have cleared cookies and site data and temporary files several times, which will allow me access to ONE You Tube channel, but if I click to another, the same blank screen appears and I cannot return to my accessed channel, it also has blanked out.

Quite puzzled about this, every other site I frequent works perfectly well on Firefox, but You Tube does not. However, You Tube works PERFECTLY WELL on Microsoft Edge and, I suspect, other browsers, so I do not think it is a problem on their end.

Please advise what the next step(s) should be.

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't check spelling to name but two. I have disable the ad blocker but no change. The same GMail account works fine in MS Edge. I would welcome suggestions to resolve these issues as I much prefer working in Firefox. Thank you.

running windows 11 on pc, all up to date and current ver. of ff.

I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census record to Excel spreadsheet for research purposes. Seems this can only be done in Chrome. Firefox can you do this as well? I've not been able to do it. PS not really fond of Chrome but have to use it.  Any suggestions?  Thank you, Linda

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox updates and I am up to date. Any ideas? Bob

If I visit the website www.silviadesimone.it (I am the webmaster) through Google Chrome or Microsoft Edge, I can see the visit counter in the left bottom corner of the page. If I use Mozilla Firefox (that is the browser that I normally use) the visit counter does not appear. According to the ShinyStat helpdesk it could depend on some Firefox plugin that does not allow the counter to show. Can you help me? Thank you

I do not seem to be able to connect using PureVPN. Their Helpdesk advise me to sign into Chrome or Edge, neither of which do I wish to do. I wish to stay with Firefox. However, I am also a 'recipient' of the latest Windows 10 (so-called) upgrades, so it may not be anything to do with you guys. Can you help, please? Cheers, Mike Courtnadge

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

H!

For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Featured, the page just reloads and switches right back to Featured results. It happens on all my computers. I know this is a Firefox issue because this doesn't happen when I search Amazon with Chrome or on the Amazon app.

Anyone got an idea what's going on here?

I've been using Firefox as my browser for a few years. I have to explain this. I turned 65 this year so I had to sign up for medicare. You have to go to the Social Security web site to sign up for medicare. I've had an acct with SS for a long time. When you log in it, it now gives you a choice. It tells you the normal log in "My SS" will eventually be stopped. They give you a choice of "Login.gov" I forgot the other, both telling you that you have to set up a 2nd type of authentication that it's you. So I purchased and installed a fingerprint scanner. I love it. I created an acct with login.gov. After logging in the next step is the fingerprint. You click on it the color things start swirling around trying to pick up the scanner but this box at the same time appears over it preventing login from seeing it. It says "this is a request from firefox" I've been using Turbotax for a year or two. Last week I logged into my acct with them and right away it popped up it see's the scanner and let me sign in with the fingerprinrt. So I know it works, and other sites do see it. Please Help! I'm not very technical with this stuff. Is it from Firefox or is it my PC? Attached is a pic of what I get trying to log in. You can zoom in on it.

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

We are getting errors that css values not defined as if the css file is not loaded from our CDN, which is only happening in Firefox and not other browsers that we support.

We confirmed something changed in Firefox that is triggering this around FF version 132. With the ESR (currently 128.5) and the page is working correctly. When we switched back to latest 133 and the bug is there

In the situations it happens, sometimes our css is NOT being loaded. In others, it is loaded and doesn't work but I see things trying to render before the file shows up in the console network logs. When it works...it is coming up cached. So this feels like a race condition of some type

I'm pretty sure the rule is that css is blocking, because we discussed race conditions when we implemented this, so this might be a Firefox bug? If this is a Firefox bug that isn't in an esr yet, we want to get it filed against firefox and fixed before the next esr.

We even tried a hacky patch on our code's method that is in question, as well as tried putting the expected css font-family style into a <style> tag in our index.html. The patch worked on Windows. It did not work on Mac. Stepping through the code, we see `undefined` / `null`. This definitely implies that the css styles simply have not been applied when the first component asking for the theme is routing through this code.

So again: our Firefox > 132. ESR up to 131 doesn't produce this issue, so something changed in Firefox 132.

If we tried loading our css file in a parent page (just loading, not using) to get it into the mix sooner, it doesn't help. An iframe is still loading faster than its parent frame is loading that css file from the CDN.

Tried to file my Federal and State taxes using Turbo Tax which I have used for years. I am using the Turbo Tax on line app for Windows 11. Was unable to complete the filing because of many error messages. Turbo Tax tax experts suggested I switch to Chrome. I followed their suggestion switch to Chrome and was able to complete the filing of my Federal and States Taxes with no issues.

Why can't we use Firefox to file our Federal and State taxes?