Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

I downloaded and installed the latest version of Firefox. Every email link in my mail.com email.com account now fails with this message: Error Code: SSL_ERROR_RX_RECORD_TOO_LONG No Firefox setting changes are helping, but if I forward that and other emails with a link to another mail account I have, they links work perfectly fine. So I ave to conclude it is a Firefox issue, but I don;t understand how to fix it. Can anyone advise me, please? [redacted] @writeme.com

Firefox keeps suddenly crashing, I have reset Firefox, deleted it and reinstalled it, I have used DISM and SFC to repair any issues and I have set up a new profile within Firefox with no extensions, but still I have the same issue, either tabs suddenly crash or the whole Firefox does.

Up until a few days ago, whenever I opened Firefox a right-side sidebar would open with the bookmark directory - including all bookmark folders visible at all times. Now I can't find how to do that. Instead there is this awful hover feature that has a VERY clunky and time consuming way to find an individual bookmark. How to change back to the prior method? Can I revert to the prior version of Firefox? Thank you!

The messages in the attached file and others started appearing on one of our computers today. They look like they are from Mozilla Firefox. They have URLs to click on. Are they real or some sort of hack? If a hack, I hope you can help me stop them from happening. Please respond to [redacted] and also [redacted from community support forum] THANKS!!!

Desktop and laptop--all upgraded with anti-virus software. Why does firefox randomly log me out of websites and delete my cookies--WITHOUT me doing anything? At work, my password book is at home--so being logged out is annoying and stressful Help me with telling me how to STOP being randomly logged out by firefox for no apparent reasons?? PLEASE!!!

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets exept the sport one, any way i can fix this issue please? Thx in advance

I want to use passkeys while also using Firefox. I read an online article that says this function is considered to be experimental. If so, it seems that it is experimental only with Firefox. I'm able to use them on every other browser I have. Where is the Firefox version that supports them?