Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (tuilleadh eolais)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Asked by Sasha Madsen 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

Add links to start page

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and la… (tuilleadh eolais)

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and latest (Feb '24) FireFox...... how can it be so non-intuitive? I can't find an option anywhere...

Asked by chris.douglass 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

Search with Startpage in address bar

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image). Press Enter, and the Startpage results page for this … (tuilleadh eolais)

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Asked by sebthirlway 2 mhí ó shin

Last reply by zeroknight 2 mhí ó shin

Firefox as default browser

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox. W… (tuilleadh eolais)

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox.

When I checked in Firefox Settings I saw that Firefox was supposedly still the default browser. I hoped that by re-selecting Firefox as the default it would take things back to the way I liked them (Firefox as default), but I'm still stuck with everything opening in Edge and am very unhappy about that. I like the greater privacy of using Firefox, and I prefer the way it works.

How can I disable or completely get rid of Edge and get back to Firefox as default browser? I don't like being spied on, and I don't like having my choices disabled and being forced to do something I didn't choose.

If someone can help I would appreciate it greatly but in replying, please bear in mind that I'm a 76-year-old retired carpenter more familiar with hammers than with computers.

Al R.

Asked by alreu 3 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (tuilleadh eolais)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (tuilleadh eolais)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Firefox crashing daily

Windows 10 Pro, 64 bit Firefox. Firefox has crashed daily for the last week. Firefox and windows are up to date. Latest crash report is bp-d098dc67-4cd0-4bfa-a9ed-94d1d02… (tuilleadh eolais)

Windows 10 Pro, 64 bit Firefox. Firefox has crashed daily for the last week. Firefox and windows are up to date. Latest crash report is bp-d098dc67-4cd0-4bfa-a9ed-94d1d0240218. Any idea what is happening? What other information is needed?

Asked by pcwatson 3 mhí ó shin

Last reply by jonzn4SUSE 3 mhí ó shin

Browser question or issue

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good … (tuilleadh eolais)

I have a question about the way Firefox browsers behave from a PC to an Android device. I have a simple non responsive HTML CSS website that I have built that looks good on a Windows PC browser but on my Android devices the layout is slightly off. I have tried a few tricks to solve the issue by adding a bit of length to a page so I could space out the text boxes and the links but it didn't help. The best way to describe this is to let you see a couple of snapshots so someone can see the actual issue first-hand. I normally test my websites on two different browsers with the other browser being Chrome. I test both on PC and Android and the issue is only showing up on Android devices. I am a Firefox user but I still test across a few different browsers to see how a website will behave. As mentioned, I only see this issue with Firefox on my Android devices and I have not been able to solve this issue. I would like to ask you if you can advise me on this issue. Thank you, Mike

Asked by flash0011 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (tuilleadh eolais)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 6 lá ó shin

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (tuilleadh eolais)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 3 mhí ó shin

Last reply by cor-el 2 mhí ó shin

Opening Outlook emails error message

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it… (tuilleadh eolais)

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

Asked by dina.hargrave 3 mhí ó shin

Last reply by jonzn4SUSE 3 mhí ó shin