Firefox Community Forum

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

I genuinely don’t know where else to post this so it gets seen. I have been a devout user of Firefox for years. I love this browser. I love its dedication to privacy and functionality. I love how it has kept true to its concept and customers in the face of tech crazes like NFTs and AI integrations. I am such a hardcore proseletyzer of Firefox that I started paying for Mozilla VPN to support Firefox!!

So when I see that the new CEO, Anthony Enzor-DeMeo, is “doubling down” on AI integrations for Firefox, I AM LIVID. AI is NOT private. AI is NOT secure. And AI is TERRIBLE FOR THE ENVIRONMENT.

AI causes slower speed and longer load times. I have seen this in all my job’s internet workings (they insist on using browsers with AI integrations) and have felt a quiet relief that I get to come home to my good, simple browser.

AI is not private. It tracks and stores data in order to give suggestions “better for you”. And with the right prompts, anyone can pull that data.

Y’all really all read that one story of AI deleting the company’s ENTIRE DATABASE AND COMPUTER PROGRAMMING because it “panicked” and decided “ah yes, this is the techware we want to hand over all our customers to”??

I am so deeply disappointed by Mozilla’s betrayal of its customer base.

If Mozilla moves forward with AI integrations, I will pull out of using Firefox and I will stop giving Mozilla my money. Mozilla should not have hired a CEO who goes so adamantly against everything Mozilla as a company stands for.

And to the CEO Anthony: I hope you step in something wet in only your socks, every single day, until you either come to your senses or someone better replaces you as CEO of Mozilla.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

why does everything have to have AI these days? it’s so stupid! like sorry I want to think and do computer tasks for myself without some water-guzzling, privacy-breaching bot getting in my way. I’m super disappointed that Firefox has chosen to go the way of AI after all the promises it’s made over the years about not being evil like certain other browsers. I’ve willingly put up with various downsides of Firefox (moodle not always loading, difficulties sending gifs in emails, etc) for years now because I believed in Firefox’s commitment to privacy and ethics. clearly that was all for nothing. thanks a lot for ruining the only browser that wasn’t complete slop!

In Windows 10, I could open Manage Bookmarks with one mouse click on Manage Bookmarks on the Bookmarks toolbar, and the bookmarks would open at the top of my organized list, with the Bookmarks Menu already displaying. One click! Fantastic!

Now, in Windows 11 I am unable to open Manage Bookmarks on the toolbar, as it doesn't exist, and does not exist in the Customize toolbar display either. Instead I must click on the "Show Your Bookmarks" icon on the Bookmarks toolbar, then click on Manage Bookmarks, then must scroll the results to the top, then click on Bookmarks Menu. This procedure, compared to how simple things were with Firefox, using Windows 10, is a real waste of valuable time.

Is there any way to open Manage Bookmarks, with Bookmarks menu displayed, with one click of an icon on the Bookmarks toolbar, as was the case with my Windows 10?

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.