Firefox Community Forum

For the past few days, I haven't been able to use Google Lens for searches. Why? It used to work, and I haven't changed anything on my computer.

I read the support article about this problem: everything seems fine, Google is definitely my search engine... Can you tell me what I need to do to get it working again? Thank you

[edited email from public community support forum]

A couple days ago, some weird issues have started:

• All my bookmarks are gone
• Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
• Similarly, right clicking to open a menu (such as "Save Image") also does not work
• Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Die blaue Titelleiste inklusive dem X zum Schließen des FF ist ständig weg und kann nur mit 2x FN11 drücken wieder angezeigt werden. Alle Einstellungen sind korrekt und mehrfach überprüft. Auch jetzt, während des Schreibens dieser Frage, ist die Titelleiste weg. Sieht nach einem wirklich nervigen BUG aus.

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Chase bank online is now requiring a later version of Firefox than my Mac will support. I currently have Firefox version 115.30.0esr. Now I am unable to access my account on line to see purchases. What is my work around? I thought there was software that could be installed to "spoof" chase into thinking I had a later version of Firefox. Both of our computers are from 2011 and 2012 so neither one will accept the latest version of Firefox. Many thanks in advance for any advice.

Previous version, if I added a new bookmark, I would be presented with options on Where(Folder) and Tags. This is no longer offered, and bookmarks are just added to unknown within bookmarks Q. What has changed, and how do I get this option back?

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark square like thing in the middle with very tiny dark spots in lighter areas. How can I get the original icon back that is recognizable as Firefox?

Thanks