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Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (tuilleadh eolais)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 mhí ó shin

Last reply by Peter 1 mhí ó shin

FF120.0.1 full screen videos not displaying properly

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get error in fgoogle search

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Asked by Mary 1 seachtain ó shin

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Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (tuilleadh eolais)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 21 uair ó shin

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Asked by Paulsen5257@comcast.net 1 seachtain ó shin

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Outlook email does not allow embedded links to open if Firefox is the default browser

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browse… (tuilleadh eolais)

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Restoring disliked Edge to be the default browser corrects the issue but Edge is a known tracking device.

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Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (tuilleadh eolais)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 2 lá ó shin

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Background color of find box /url box when you select or type over a url

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Asked by arens3 1 seachtain ó shin

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All of a sudden firefox keeps loading the same web page over and over and over forever

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Asked by hewson.mark 5 lá ó shin

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print page footer format &D date format

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is… (tuilleadh eolais)

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is there a way to show the date according to system regional short date & time ?



info: OS: windows 10 pro

 date format: YYYY-MM-DD
 time format: hh:mm (24-hr)

FF: 120.0.1 (latest to date) FF about:config -> print.print_footerright = &D FF &D format: MM/D/YYYY, h:mm PM (12-hr)

Asked by Robert 2 lá ó shin

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PLEASE HELP ME WITH MY PERSONAL GMAIL ACCOUNT ON MY FIREFOX WEB BROWSER ON MY PERSONAL LAPTOP COMPUTER?

On my Personal GMAIL Account… Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automaticall… (tuilleadh eolais)

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Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

Asked by cgregurek 22 uair ó shin

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Asked by kmrussell 2 lá ó shin

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Every time I open Firefox, it asks to update. This started two or three days ago, and it's getting annoying. Am I the only one this is happening to? Do I need to remov… (tuilleadh eolais)

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Asked by Nor Skosh 3 lá ó shin

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Firefox affects Amazon

whenever I am on Amazon.com the search window constantly fills with "solo con tu pareja," a movie I once watched. When searching for an item and even when trying to buy s… (tuilleadh eolais)

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Asked by nicholastrottlong 4 lá ó shin

Netflix Still Not Playing With Firefox For PC

I've read a few old threads and checked both the DRM setting and the "-Vine" as they recommended. Still no luck getting it to work. I'm posting yet another thread about t… (tuilleadh eolais)

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Asked by gfdamron1 4 lá ó shin