Firefox Community Forum

My email system was jsalazar@indiana.edu and they changed it to jsalazar@iu.edu. I can no longer receive email at the @indiana.edu account and I would like to migrate the bookmarks and other data like credit card info to my new Mozilla at jsalazar@iu.edu. How can I do that when I cannot access the code being emailed to jsalazar@indiana.edu?

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't.

Whenever I click on the "sign in with Google", it redirects me to the "accounts.google.com" page, prompting me to choose my account, but once I do, I get redirected to "accounts.google.com/gsi/transform", which is just a blank page with nothing in it (see image attached).

I know this is not a problem with Google, as I have no problem signing in anywhere else.

This happened to me once before, but the reason was one of my extensions, which for some reason interfered with the sign in; however, this time this solution does not work. I tried disabling every single one of my extensions, turning all kinds of protections in the settings on and off, deleting all cache for all relevant sites, but to no avail.

I of course also tried looking this problem up on the internet, but whenever I found someone with this problem, the solution that worked for them was always just disabling an extension.

Thank you for any answer.

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?

I installed the English (US) dictionary add-ons from Mozilla Add-ons (English-US Dictionary and US English Dictionary). Firefox confirms they are installed and shows a “Remove” option, but they do not appear in about:addons under Dictionaries or Extensions. Additionally, the dictionary features are not working on webpages—there is no “define” option on text selection, and no dictionary/lookup functionality appears even after double-clicking words or using context menu options. The add-ons only appear as installed on their web pages.

Expected behavior: Installed dictionaries should be visible in about:addons and provide word lookup/definition functionality in the browser. Actual behavior: Add-ons are not listed in about:addons and provide no visible or usable dictionary features on webpages.

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can't find a way to remove them or turn them off. I am also not sure if this is a healthy consideration in any case. Can you Help me please.

Recently, I've noticed that, when I Google something, and it shows those AI-created drop-down options (highlit on the screenshot), clicking on the drop down arrow does nothing; no error, no "dropping down", nothing.

When opening a new window on firefox I see a "homepage" (No URL offered at the top of the page), offering some helpful, frequently used shortcut icons followed by a number of headings, i.e. : Popular Today, Connections, Featured Videos, etc., providing image/links to stories from various "news" or "interest" websites, which I can click on to view. Opening a number of these sites in order to view the advertised "story" require setting up a free, or paywall account/membership, etc.. How can I eliminate these undesirable/unwanted options from being "offered" or shown on my firefox homepage? Something may look interesting, but I'm not one to sign up, or pay to view these opportunities. I see where I can eliminate entire Categories, but what I'm trying to do is block, or eliminate the "offer to view" what I deem "unwanted offers to sign up to view this "story". Can this "Junk/Bait" be eliminated from my homepage on a site by site basis? As examples: CNN, Wired", "the cut", among others. Can the page be configured to eliminate the offering of "Non-Free", "Non-Membership", "Non-Signup" Sites? (Apologies for my lack of appropriate semantics, I'm just a user, not an Internet Expert, developer, or or software-savvy person.) As an aside, is there a way to contact a real live human person at Mozilla/Firefox to assist with issues like this, or answer related questions. All I seem to find are circular links to "Contact Mozilla", which bring me to unrelated FAQ databases, and user forums, etc., where I find I'm unable to get an answer to the question asked? Thanks for reading and advising!

I have installed Firefox's free VPN. It shows in the toolbar, as a grey X and a grey "VPN". When I click that, I receive a series of promising, colorful dialog boxes that ultimately change nothing. I can only click the grey VPN and run through the same cycle again with the same results (opening yet a new tab). I have looked in Extensions and Themes > Manage Your Extensions, and can't find the VPN. How do I turn it on?

Estoy observando un comportamiento específico en Firefox que no logro reproducir en otros navegadores basados en Chromium.

Escenario de prueba:

Sitio web con un visor panorámico personalizado. Imágenes panorámicas de aproximadamente 4.500 px de ancho. Movimiento horizontal continuo y lento. Sin reproducción de video ni elementos pesados adicionales.

Resultados observados:

En Chrome, Edge, Brave y Opera el desplazamiento es fluido desde el primer instante. En Firefox el desplazamiento comienza con pequeños tirones o saltos visibles. Los tirones disminuyen progresivamente y desaparecen después de aproximadamente 4 a 12 segundos, dependiendo de la cantidad de panorámicas activas. Una vez estabilizado, el movimiento es completamente fluido. El comportamiento se reproduce incluso utilizando una sola imagen panorámica. Si existen varias panorámicas, el síntoma vuelve a aparecer cada vez que una nueva imagen entra en pantalla.

Pruebas realizadas:

Se descartó que el problema estuviera relacionado con transiciones entre imágenes. Se descartó que estuviera relacionado con programación o temporizadores. Se probó con una sola imagen activa. Se probó utilizando distintos métodos de desplazamiento. El comportamiento sigue siendo exclusivo de Firefox.

La impresión es que Firefox requiere algunos segundos para estabilizar el renderizado o la decodificación de imágenes panorámicas anchas antes de alcanzar una animación completamente fluida.

¿Existe alguna recomendación específica para animaciones panorámicas continuas de gran ancho en Firefox?

Every time I open up my computer something has changed. My favorites in the little boxes are a nightmare. one day they make a new box for everything I have been on that day. well this morning they were all gone except for 1. very disappointed with u